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Vocational Rehabilitation Coordinator, Senior

Northern Arizona University
Arizona, United States
Salary Not specified
Posted Date
Sep 26, 2022

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Position Type
Administrative, Business & Administrative Affairs, Human Resources Administration
Employment Level
Employment Type
Full Time
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Vocational Rehabilitation Coordinator, Senior

Location: Inst. for Human Development
Regular/Temporary: Regular
Job ID: 606655
Full/Part Time: Full-Time

Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU's culture of excellence.

Special Information

  • This position is grant funded, and is subject to the availability of funding. The incumbent is not eligible for Service Professional non-renewal notice, or Classified Staff layoff or recall status.
  • May be eligible for hybrid/remote working environment.

Job Description

IHD is an interdisciplinary unit and the oldest Institute at NAU. IHD is housed in the College of Social and Behavioral Sciences on the campus of NAU in Flagstaff, Arizona. IHD is a University Center for Excellence in Developmental Disabilities (UCEDD) emphasizing four core function areas: Research and Evaluation, Interdisciplinary Education and Training, Community Service, and Information Dissemination.

This position will provide cultural and traditional tribal knowledge expertise, acts as a liaison with tribes and stakeholders, and provides Intensive, Targeted and Universal Training/Technical Assistance. The successful candidate will support the American Indian Vocational Rehabilitation Training and Technical Assistance Center (AIVRTTAC) and will also manage all aspects of the Culturally Appropriate Research in American Indian Employment (CARE) research.

Training and Technical Assistance - 30%
  • Assists the Project Director in the planning, development, and provisions of intensive targeted, universal technical assistance (TA).
  • Develops and delivers technical assistance associated with barriers to the employment of individuals with disabilities.
  • Establishes and maintains rapport between AIVRTTAC staff and the TA recipient.
  • Assists in negotiating a series of activities designed to reach a valued outcome.
  • Provides guidance regarding policy, program, practice, and operations that support increased recipient capacity of improved outcomes at one or more system levels.
  • Facilitates a community of practices.
  • Consults with AIVRS Directors individual partnership agreements that detail the purpose of the intensive, sustained training and TA tailored to the specific needs and challenges of the AIVRS program.
  • Identifies intended outcomes based on individual pre-training assessments and evaluation.
  • Assesses the availability and reliability in the use of technology by the AIVRS programs to access virtual methods and dissemination of information.
  • Assists with e-learning, self-paced training modules, video conferences in emerging and promising practices in vocational rehabilitation.
  • Conducts follow-up TA to AIVRS programs using methods appropriate to individual programs.

Research Analysis - 30%
  • Collects first and second round data, through a Community Based Participatory Research (CBPR) process.
  • Analyzes first and second round data, finalizes and reports on data findings.
  • Prepares the Phase Two research process.
  • Recruits participants, conducts interviews and facilitates focus groups.
  • Identifies and evaluates the AIVRS practices and policies.
  • Liaises with NAU Institutional Review Board.
  • Analyzes programmatic needs and develops effective T/TA plans.
  • Conducts periodic review of pre-and-post training, assessments and other relevant data.
  • Stays abreast of current research and promising and evidence-based practices in the ongoing development of high-quality products and services to achieve the intended outcomes of the projects.
  • Develops training and TA material based on current research, emerging and promising practices, and evidence-based practices.

Community Liaison - 15%
  • Provides training to the Project Advisory Council (PAC) on the CBPR process and supports the PAC in guiding the CBPR process.
  • Facilitates relationship building, building on existing and cultivating new tribal partnerships with AIVRS Projects and Tribes.
  • Serves as a resource for AIVRTTAC staff and AIVRS Project staff who seek to build relationships within Tribes and Indigenous communities.
  • Contacts and communicates with tribal leaders, community stakeholders, employers, and other organizations.
  • Facilitates a community engaged process to evaluate program efficacy.

Content Creation - 10%
  • Creates and updates AIVRS program policies and practices.
  • Authors and publishes three research findings along with one practice brief.
  • Compile research findings and share appropriately.
  • Creates culturally appropriate training and technical assistance material.
  • Provides website updates.

Administrative - 10%
  • Supervises student employees, assigns and coordinates tasks; ensures staff are trained to be effective and compliant in their work; conducts performance reviews of student employees and monitors employee interactions.
  • Provides Uses project management software and integrated programs to input, update, and maintain AIVRS Project listserv for outreach and coordination of activities with AIVRTTAC.
  • Drafts and completes correspondence, reports, and other documents as needed.
  • Documents activities and outcomes on a regular basis, with summaries provided to the supervisor quarterly.

Other - 5%
  • Attends meetings, trainings and other events.
  • Participates in special projects as assigned.
  • Performs other duties as assigned.

Minimum Qualifications

  • Master's degree in a related field.
  • 3-5 years of relevant experience.
  • Any combination of relevant education and experience may be substituted for the educational requirement and year-for year basis.

Preferred Qualifications

  • Demonstrated understanding of the history, cultural distinctiveness, protocols, traditions, contributions, and sovereignty of Tribal Nations as well as an understanding of current issues facing Native communities.
  • Experience working in a higher education environment or tribal government, related experience or education may be considered.
  • 5 years of relevant work experience, ideally in positions that have served American Indians/Alaska Natives.
  • Demonstrated understanding of the history, cultural distinctiveness, protocols, traditions, contributions, and sovereignty of Tribal Nations as well as an understanding of current issues facing Native communities.
  • Work with Tribal entities preferred.
  • Collaborative leadership style and analytical and strategic thinking ability.

Knowledge, Skills, & Abilities

  • Knowledge of the principles, procedures, and practices of providing vocational rehabilitation services.
  • Knowledge of counseling theories, techniques and applications.
  • Knowledge of current federal vocational rehabilitation rules and regulations specific to the AIVRS program.
  • Knowledge of medical, functional and environmental implications of disability.
  • Knowledge of government, state, and federal agencies, and key stakeholders.
  • Knowledge of principles and techniques of relevant research practices.
  • Knowledge of research methods, protocols, data collection, and analysis.
  • Knowledge of relevant research discipline.
  • Knowledge of the Internal Review Board process.

  • Effective interviewing skills.
  • Active listening skills.
  • Exceptional (written/verbal) communication skills.
  • Highly developed interpersonal skills - ability to work collaboratively and productively.
  • Commitment to providing excellent customer service.
  • Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).
  • Effective skills in facilitating focus groups.

  • Demonstrated ability to work collaboratively with different constituencies and ability to work with individuals or groups with diverse backgrounds and experience level.
  • Ability to work collaboratively within a cross-functional team.
  • Ability to analyze AIVRS programmatic needs accurately and effective plans to solve key issues and challenges.
  • Ability to develop training and TA material based on current research, emerging and promising practices, and evidence-based practices.
  • Communicates effectively.
  • Ability to work with minimal supervision and works well with others to achieve common goals.
  • Promotes a diverse, inclusive environment.
  • Demonstrates problem solving, organizational, and analytical capabilities.

COVID-19 Vaccine Requirement

As of 12/10/21, the Safer Federal Workforce employee vaccination requirement is currently suspended pending the outcome of a federal court-issued injunction. This injunction has suspended the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations. For current status of the vaccine requirement and/or questions, please visit FAQs for Employee Vaccination Requirement.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


Salary range begins at $54,779. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

November 10, 2022 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit

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