Skip to main content

This job has expired

Director- Auxiliary Services



Director, Auxiliary Services
Harold Washington College

Reporting directly to the VP of Finance & Operations, the Director of Auxiliary Services is responsible for managing the day-to-day operations related to campus building maintenance and support operations at an assigned college. The Director of Auxiliary Services manages staff, directs operations, and oversees the efficient provision of auxiliary services, including janitorial services, building repairs, mailroom, reprographics, central stores, and event management, as well as contracted services for trash removal and recycling, pest control, window washing and uniforms. The Director, Auxiliary Services is a full time, benefit eligble position. If you enjoy working in a fast-paced collaborative environment, consider joining our team!

ESSENTIAL DUTIES
  • Supervises and directs the daily operations of the college’s maintenance and Housekeeping staff (i.e. janitors); prepares work and shift schedules, makes work assignments, prioritizes and monitors activities, and inspects work completed to ensure clean and safe classrooms, learning spaces, offices, washroom, cafeterias and public areas.

  • Confers and coordinates with service vendors on the scheduling and provision of contracted building and grounds maintenance services; monitors work and ensures repairs and work services provided comply with established quality standards and contract requirements.

  • Coordinates work efforts with the President’s Office, Safety and Security Office, building engineers, and district staff in establishing work processes and procedures for the efficient handling and prioritizing of service requests, building events, and response to emergency requests to ensure a safe and well maintained environment.

  • Responsible for preparing facility space use agreements and room assignments for events planned by City Colleges and outside parties and ensuring that the terms established in the Board of Trustees’ Operations Policies and Procedures Manual are met.

  • Oversees mail room and reprographics/ copy center daily operations. Supervises staff responsible for processing, and distributing incoming and outgoing U.S. mail, and inter-office and inter-campus mail. Monitors copy center work activities, ensuring proper staffing and operation of high volume reprographic machines; accurate record keeping of work requests and use of paper; and efficient execution of job requests.

  • Facilitates the use of off-site records storage by college administrators, working with staff and records management vendor to ensure processes are in place for the proper boxing, labeling, storage and retrieval of records from storage. Works to resolve problems with vendors regarding off-site records storage.

  • Maintains asset inventory records of campus physical property (e.g. furniture, equipment). Ensures inventory tags are affixed to all property and that computerized inventory management records are updated and maintained with the receipt and disposal of equipment.

  • Is “on-call” when situations involving the operational safety of the facility are compromised. Works with the President or his/her designee, Chief Engineer, Security Director, College Executive Director and staff from District Office to resolve issues.

  • Assists in compiling the department/college operational budget. Researches financial records and reports to supplement the final document. Prepares annual reports, progress reports and other financial statements necessary for monitoring the budget.

  • Administers District - wide vendor contracts for campuses and district office (e.g. fleet management, shuttle bus services, reprographic equipment), maintaining working relationship with vendors to plan, schedule and coordinate the provision of services. Serves as the primary point of contact between vendors, District Office and College campuses; responds to problems and complaints and works to resolve.

  • Reviews service contract agreements to ensure that level and quality of services are provided and adhere to contract requirements; monitors contract expenditures and approves vendor invoices for payment.

  • Acts as primary liaison with AVC, other Directors of Auxiliary Services, and Human Resources Department on issues relating to performance, discipline, absenteeism, union grievances and related employee issues. Meets and consults with other Directors and union representatives to address issues and work towards resolution.

  • Participates in the preparation of operating budgets for auxiliary services at colleges, ensuring consistency of budgeting across all colleges. Reviews reports of past expenditures and usage rates to prepare budget estimates. Monitors expenditures and implements plans to reduce or contain costs and expenditures.

  • Fills in as replacement for Directors of Auxiliary Services at college campuses on extended leaves.

QUALIFICATIONS

Education, Training and Experience
  • Bachelor’s degree from an accredited college or university in Business Administration or a related field.

  • Five years of work experience in facility maintenance, business affairs or similar operational areas in higher education.

  • Administrative experience in the management of the daily operations of a college or comparable organization.

  • Previous supervisory experience with proven leadership capabilities.

  • A combination of education and experience may be taken into consideration based on the applicant’s credentials.

  • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)

    • Chicago residency is required for all full-time employees within 6 months of hire.
We are an equal opportunity and affirmative action employer. Thank you for your interest in City Colleges of Chicago.

Harold Washington College , located at 30 East Lake Street in Chicago's Loop, is a student-centered institution that empowers all members of its community through accessible and affordable academic advancement, career development and personal enrichment. At HWC, employees contribute to the success of our students while enjoying competitive compensation and outstanding benefits packages. Build your future at City Colleges of Chicago and ensure more students complete their curricula - college-ready, career-ready and prepared to pursue their life’s goals. This is an exciting time in the history of City Colleges of Chicago (CCC), District 508, the largest community college system in Illinois and one of the largest in the nation.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert