Director of Advancement Services & Database Manager

ESSENTIAL FUNCTIONS

This position ensures that the Advancement team operates with and is informed by sound data. This includes designing queries for and delivering accurate data, developing reports, and managing database structures and processes. The Director advises on the Advancement team’s technology needs and oversees short and long-term improvements to advancement data, including data migrations and the selection of subscription databases/services.

The Director is responsible for data quality control, isolating issues for investigation and developing methods applied in data clean up. This includes ensuring that gift, pledge and biographical data are entered consistently, accurately, and in accordance with Federal and State regulations, College policies, CASE standards, and best practices. It also includes directing staff in the timeliness and accuracy of gift receipts to donors and adherence to IRS and CASE standards.

Management responsibilities include hiring, supervising, training, and evaluating staff, including clerical staff and student workers. Additionally, the Director will train others on the Advancement team and across the College in database functions and technology.

Manage relationships and processes with other departments for the normalization of common data and oversight of gift-related data feeds and associated balancing, gift processing mechanisms, online giving functionality and gift-related financial reporting. Nurture a customer-service ethic among staff. Seek feedback from internal customers and drive constant improvement.

Complete other duties as assigned.

MINIMUM EDUCATION
Education generally equivalent to a Bachelor’s Degree in a related field.

MINIMUM EXPERIENCE
Three to five years of related experience, such as analysis, business, and/or database management.

REQUIRED SKILLS, ABILITIES AND/OR LICENSURE

Very strong spreadsheet and database query skills and thinking required.

• The ability to use a personal computer, Web browser, familiarity with relational databases (eg, Raiser’s Edge), SQL editor, XML editor, and other software as a service platforms.
• Strong analytical, critical thinking, and troubleshooting skills.
• Oral and written communication skills to effectively communicate with employees, students, and faculty members.
• Supervisory skills to lead a small team of student workers.

PHYSICAL DEMANDS : (The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more of working time.)

While performing the duties of this job, the employee is regularly required to sit, and/or talk and/or hear. The employee is occasionally required to stand, walk, and or use foot/feet to operate machine controls. The employee must occasionally lift and/or move between 1 and 5 pounds while moving files, folders, or banners, or items to give away at various venues for display. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Work is performed in an office environment in a variety of work locations throughout the Carthage Campus. The noise level in the work environment is moderate and typical of a campus office environment. This varies based on occasional work travel environments.

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About Carthage

Located on the shore of Lake Michigan in the thriving Chicago-Milwaukee corridor, Carthage College blends the best liberal arts traditions with desirable degree programs, transformative learning opportunities, and personal attention from dedicated faculty and staff. Our beautiful campus, an 80-acre arboretum with stunning lake views, is home to 2,600 undergraduate students and 200 graduate students. Founded in 1847, Carthage is consistently named a Best Midwestern College by The Princeton Review and a Most Innovative School by U.S. News & World Report. All Carthage employees play a vital part in the success of our students, as we work together to create an environment where all can achieve their true potential.Grow with Carthage.

Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender expression, gender
identity, sexual orientation, national origin, protected veteran status or status as an individual with a disability.