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Assistant Director, Welcome Center

Texas State University-San Marcos
Texas, United States
Salary Not Specified
Posted Date
Sep 23, 2022

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Position Type
Administrative, Academic Affairs, Academic Administration, Student Affairs, Admissions, Enrollment, Retention & Registrar, Minority & Multicultural Affairs, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Posting Information

Posting Information

Posting Number


Posting/Functional Title

Assistant Director, Welcome Center

University Pay Plan Title

Asst Dir, Undrgrad Admissions


San Marcos


Office of Undergraduate Admissions

Recruitment Type

Open to All

Job Type


Monthly Salary

$5,416.67 + Commensurate with Qualifications

Job Category


Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
  • Bachelor’s Degree
  • Relevant experience in a university /college life environment working with student programming
  • Experience with large scale program and event management and execution
  • Experience with a SIS and/or CRM
  • Supervisory experience
  • Ability to work some evenings and weekends
  • Organizational, time management, and communication skills
Preferred Qualifications
  • Master’s Degree
  • Experience with SLATE and/or Banner
  • Experience with project management
  • Direct experience working with students, diverse backgrounds and departments/offices
  • Creating and executing program assessments
  • Experience managing successful collaborative efforts
  • Budget experience
  • Bilingual skills highly desirable
Job Description

The Assistant Director serves as the program director for the Office of Undergraduate Admissions Welcome Center and leads a team of professional staff charged with the oversight and coordination of Welcome Center operations, top scholar recruitment, ambassadors, tour guides and strategic initiatives.

The Assistant Director is charged with the successful delivery of various admission based, on campus recruitment events (specifically Academic Visit Days) and the supervision of Welcome Center staff.

The position has four direct reports – 1 Welcome Center Coordinator – Top Scholars, 2 Welcome Center Admission Counselors, 1 part-time Welcome Center assistant as well as 15 to 24 Tour Guides and 50 to 60 University Ambassadors.

Job Duties
  • Oversee the coordination of the Office of Undergraduate Admissions Welcome Center
  • Supervise four staff – direct reports include 1 Welcome Center Coordinator of Top Scholars, 2 Welcome Center Admission Counselors, 1 part-time Welcome Center assistant
  • Provide leadership development, training, and mentorship to University Ambassadors, including but not limited to performance management and evaluation, career development, assessment and training
  • Coordinate Tour times and dates, Spring Break Tours, Academic Visit Days, Transfer Information Sessions, and assist with Bobcat Days
  • Collaborate with university partners (Academic Colleges, Marketing, Housing and Residence Life, LBJ Center, Family and Parent Relations, Financial Aid, University Police, Parking and Transportation, Round Rock Campus, Alumni Association, and others) for programming and recruitment initiatives and maintain positive working relationships
  • Work with Admissions Technology to produce templates in SLATE and Admissions Comm Team to produce publications, web site, promotional materials, and content for the Welcome Center
  • Coordinate and execute on campus/virtual visits for prospective students and families, VIP tours, special groups, and large groups
  • Develop and maintain assessments of the Welcome Center visit programs and provide reports and recommendations to the Undergraduate Admissions leadership
  • Direct the planning and implementation of Top Scholar Recruitment
  • Other duties as assigned
Additional Information to Applicants

You will be required to electronically attach:
  1. Resume
  2. Cover Letter
  3. Chart addressing how you meet the required and preferred qualification of the job. This should be attached as the Required Chart.

Occasional overnight travel and work beyond normal 8-5 M-F may be required during peak business periods.

Office of Undergraduate Admissions will not sponsor or transfer Visa sponsorship for this position.

Job Open Date


Job Close Date (posting closes at midnight)

Open Until Filled


Normal Work Days

Monday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start


Normal Work Hours End


Posting Notices

You will be required to electronically attach a resume, cover letter, and chart to your application.

Legal and Required Notices

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer, committed to inclusive thought and action in support of our diverse community. Individuals from historically underrepresented groups and all those who share our commitment to inclusivity and passion for the strength of our diversity are strongly encouraged to apply.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.

Texas State University is a member of the Texas State University System. Texas State University is an EOE .

Texas State is committed to increasing the number of women and minorities in administrative and professional positions.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.

Quick Link
Applicant Document
Required Documents
  1. Resume
  2. Cover Letter
  3. Required Chart
Optional Documents
  1. DD 214/DD1300
  2. Veteran's Preference
Supplemental Questions

Required fields are indicated with an asterisk (*).

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