Associate Director of Family Engagement

We are seeking a Associate Director of Family Engagement who will be responsible for supporting the onboarding and ongoing experience of undergraduate student families at the Homewood Campus of The Johns Hopkins University. Working as part of the Student Transitions and Family Engagement team, under the supervision of the Executive Director, the Associate Director is responsible for the overall coordination, management, planning, administration, and evaluation of family engagement efforts.

This role is responsible for developing lasting relationships with families that strengthen university ties throughout the college experience and beyond, and serves as a dedicated and trusted resource for JHU parents and families. In developing engagement opportunities, the Associate Director considers and evaluates the diversity of backgrounds and experiences of families such as first generation-low income, under-represented minorities, international, athletes, etc.

The Associate Director of Family Engagement works with partners from across campus, both within and outside of University Student Services. In collaboration with other university offices and departments, the Associate Director provides families with the resources, information, and opportunities to support their students' learning, empower their students to take personal responsibility for social and academic choices, and understand their students' experiences at Johns Hopkins.

*For best consideration, apply by October 25,2022*

Specific Duties & Responsibilities

Program Development and Execution (50%)

• Under the direction of the Executive Director, execute the strategic plan for long-term development of family engagement efforts.
• Create, develop, and sustain the Blue Jay Family Ambassador program.
• Organize, plan, and assess Family Weekend, an annual weekend where families are invited to campus to learn more about JHU and visit their student(s).
• In partnership with Development and Alumni Relations, re-envision the summer onboarding events for families and students, by geographic region.
• In conjunction with new student orientation, organize, plan, and execute move-in for all families, including those arriving for pre-orientation, athletics, international, and the primary day of new student move-in.
• Serve as a knowledge expert and resource for both families and university units.
• Maintains the highest level of service and professionalism. Participates in the campus and local community; attends institutional/public functions.
• Learn and master online tools used for program organization and implementation, including Hopkins Groups, Asana, and Word Press.

Communications (40%)

• Supports the transition and academic success of students by serving as the communication link between the university and families.
• Develop and execute regular family communications for the academic year, including the promotion of campus resources.
• Re-envision the Family Engagement website, with a focus on sharing communications and important resources for families.
• Working closely with Admissions, ensure a smooth handoff of new families from the application to the matriculation moment.
• Create a summer onboarding series of communications for new families, including not limited to, print, e-newsletters and webinars.
• Answer and maintain the Blue Jay Families email inbox.

Assessment, Campus Involvement, & Giving (10%)

• In partnership with the Office of Assessment and Analysis, conduct comprehensive assessment of all programs, services, and communications to ascertain achievement of learning objectives.
• Participates in service opportunities during a variety of university-wide special events and activities, including but not limited to Hopkins Day, Alumni Weekend, Commencement, and Convocation.
• Maintain the highest level of service and professionalism. Participate in the campus and local community; attend Admissions events.
• Collaborates with Development and Alumni Relations in the identification of prospective parent donors, and in the stewardship of donor parents and families.

Special Skills, Knowledge & Abilities

• Strong organizational, planning, and project management skills.
• Excellent oral and written skills and ability to develop content for print publications, websites, and social media.
• Track record of development and assessment of program curriculum.
• Demonstrated understanding of and experience working with families of college students, including knowledge of FERPA and other applicable laws.
• Familiarity with higher education student affairs services and programs.
• Demonstrated ability to work in a fast-paced and highly collaborative environment.
• Proven ability to work independently, adapt to changing priorities, and manage multiple tasks.
• Commitment to inclusion and working with diverse populations.
• Sound decision-making, judgment, and ability to maintain confidentiality.
• Outstanding interpersonal skills.
• Evening and weekend work required.

Minimum Qualifications

• Bachelor's Degree required.
• Five or more years of experience in higher education.

*Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Preferred Qualifications

• Master’s Degree preferred.
• Five years of supervisory or management experience.

Classified Title: Parent & Family Liaison
Working Title: Associate Director of Family Engagement
Role/Level/Range: ACRP/04/ME
Starting Salary Range: $62,780 - $86,390 - $110,010 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Monday to Friday 8:30-5
Exempt Status: Exempt
Location: Homewood Campus
Department name: 60009426-Student Transitions & Family Engagement
Personnel area: University Student Services

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm