Head of Access Services

Job Summary

This position is responsible for the supervision and administration of circulation, document delivery, interlibrary loan, reserves, shelving, and the building use of the A.C. Buehler Library.

Salary Grade

Essential Functions

• Establishes departmental and individual goals, objectives, and performance standards.
• Manages work schedules to ensure adequate staffing and coverage during all hours of operation.
• Hires, trains, and supervises 3 FTE employees including interviewing, hiring, time reporting, performance evaluations, training and daily work operations.
• Projects and manages the department’s student employee budget, in collaboration with the Access Services Coordinator.
• Manages building access issues and hours, updates community on changes, and serves as first point of contact for reporting library facilities and safety issues to Library administration or campus offices for follow-up and resolution.
• Serves as Alma ILS administrator.
• Leads by example and plays a key role in maintaining excellent patron service.
• Promotes patron satisfaction through communication and education about library services and policies.
• Develops, implements, and documents Access Services policies and procedures
• Manages the collection and analysis of statistics for circulation, interlibrary loan, and reserves; makes data-driven recommendations for improvements in policies and services.
• Participates in projects and serves in committees in the library and across the university as needed.
• Ensures that collections are accessible through activities such as shelving, shelf-reading and proper signage.
• Works closely with other library department heads and director to develop policies that support the college’s educational mission

Other Duties and Responsibilities

Minimum Qualifications

• Bachelor’s degree
• At least 2 years’ work experience in a library
• Previous supervisory experience, and ability to effectively plan and delegate the work of others.
• Demonstrated knowledge of two or more core access services functions (circulation, document delivery, interlibrary loan, stacks maintenance, reserves)
• Demonstrated familiarity with integrated library systems and technology
• Excellent written and oral communication skills with the ability to interact effectively with a diverse population.

Preferred Qualifications

• 4 or more years’ work experience in a library, with increasing responsibilities
• Master’s in Library Science degree

Working Conditions/Physical Requirements

Employee is subject to indoor work, protected from weather conditions. Work is sedentary in nature and involves exerting up to 40 lbs. of force occasionally and/or a negligible amount of force frequently/constantly in order to lift, carry, push, pull or otherwise move object.

Work Hours

Posting Date

08/08/2022

Closing Date

Open Until Filled

Special Instructions to Applicants

Please be aware that as a continued emphasis on keeping our community safe and healthy, we will require all faculty, staff, and students to submit verification of full vaccination for COVID -19.

Please provide 3 references, including name, phone number and email. This may be included in applicant’s cover letter or optional “other” document.

Elmhurst University is a leading institution of higher education that seamlessly blends liberal learning and professional preparation to help students reach their full potential. Elmhurst University offers more than 70 undergraduate majors, 15 graduate programs, degree-completion programs for busy adults, and the acclaimed Elmhurst Learning and Success Academy for young adults with developmental disabilities. Elmhurst University is one of the Top 10 Colleges in the Midwest, according to U.S. News & World Report; and U.S. News, Money and Forbes magazines consistently rank Elmhurst as one of the Midwest’s best values in higher education.

Recruiting and retaining a diverse workforce is a critical component of the University’s mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst University is an EO Employer. Elmhurst University prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law.

Direct Link to this Posting
https://elmhurst.simplehire.com/postings/1848