Student Employment Administrator

Company Description:

Founded in 1887, Clark was one of the first all-graduate institutions in the United States. Today the University is a highly-ranked, student-centered institution educating approximately 2,350 undergraduate and 1,150 graduate students to be imaginative and contributing citizens of the world and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. This commitment to scholarship and inquiry reflects the University's commitment to "challenge convention and change our world" and to address issues of critical importance to society. It is also reflected by Clark's many national and international distinctions, including recognition for its diversity and inclusion efforts, innovation, community engagement and impact, as a top green campus, and for having a distinguished geography and international development program. Clark has also been included in the groundbreaking Colleges that Change Lives guide since it was first published in 1996.

Clark is located in Worcester, Massachusetts, a dynamic, diverse city "on the rise." The second largest city in New England, Worcester is home to 11 institutions of higher learning and is increasingly recognized for its growing healthcare and biotechnology communities, its thriving cultural scene, and as a vibrant food hub.

Job Description:

Reporting to the Director of Student Employment, the Student Employment Administrator will support day-to-day operations within the Office of Student Employment to help students as they define, develop, and realize their career potential with greater intention and success. This position will be a key ambassador for all aspects of the campus-wide Student Employment program. Responsibilities include managing the daily operations for all student employment onboarding, policies, and procedures. Works directly with staff, faculty, and students on issues pertaining to student employment. Primary collaborators include the Human Resources, Student Financial Services, International Center, and Finance teams.

• Oversees the campus-wide student onboarding process to ensure customer expectations are met and/or exceeded and the program remains compliant with state and federal labor laws. Includes performing data entry into Banner for job records for all students (undergraduate and graduate) as well as reviewing all onboarding paperwork to ensure all federal and state requirements are followed with respect to I-9 forms, identity verification, and related processes.
• Coordinate with the Payroll Department and Human Resources at each stage of the biweekly payroll process (initial review, corrections, final sign-off, etc.). Interpret information on Human Resources and Payroll-related forms to ensure accuracy and completeness; follow up with appropriate constituent groups for incomplete/missing information.
• Manage review and posting of all student positions in Handshake and advises students and student employment supervisors regarding student employment related issues and opportunities.
• Oversees all matters related to the biweekly student payroll process, ensuring the office is providing accurate and timely information and documentation to the Payroll Department.
• Provide exceptional customer service by researching/answering questions, providing information and ensuring appropriate follow-through and/or resolution, including policy interpretation.
• Assist with budget management, allocation and processing purchase orders (SmartBuy Plus).
• Participate in the growth and development of the Department, Division, and Clark University
• Support key retention and student success initiatives
• Support key initiatives and experiences within Student Success and the University, such as opening weekend, orientation, commencement, family weekend, traditional events, career fairs, involvement fairs, etc. 
• Serve as a responsible committee representative as requested
• Attend necessary meetings and inform staff regarding relevant information
• Promote efficiency and courtesy throughout the University community and ensure that it is consistent with Student Success' mission and values
• Remain cognizant of the University's mission and identity, the constant promotion of diversity, equity, and inclusion, and the importance of student voices
• Communicate effectively with supervisor concerning pertinent departmental and University matters
• Other duties as assigned that are within the best interest of the division

Requirements:

• Associate's degree required; Bachelor's degree preferred.
• Ability to meet deadlines while maintaining exceptional data entry skills with high degree of accuracy and attention to detail.
• Strong interpersonal skills, ability to communicate effectively and maintain positive relationships with a range of customers with diverse backgrounds including students, faculty, staff, and parents.
• Ability to quickly learn new software programs, as well as familiarity with computer information systems and databases. Knowledge of Banner and/or Handshake is a plus.
• Ability to maintain confidential information.

Clark University currently requires all employees and students to be vaccinated against COVID-19. Exemptions will be made for medical or disability reasons or religious beliefs, and could be made, at the sole discretion of the University, for other well-documented reasons.

Additional Information:

Clark University embraces equal opportunity as a core value: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

Application Instructions:

To be considered for this position, you must submit your credentials online. Create a Clark University Careers Account by clicking on the APPLY NOW button below. You will be able to upload the following documents, which are required for consideration:

• Resume
• Cover letter

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Already have a Clark University Careers Account? Login to your account to add documents or update your account.

Review of applications will begin immediately and continue until the position is filled. Salary will be commensurate with skills and experience.

Applicants must be currently authorized to work in the United States for any employer.

HR to select: A successful background check is required upon acceptance.

Apply Online