Financial Aid Counselor

Job Summary:
The Office of Financial Aid is seeking a qualified candidate that will ensure accurate application in applying Federal/State policies and procedures for awarding aid. The Financial Aid Counselor will also provide information and financial assistance to new, continuing and re-entry students pertaining to eligibility requirements of aid. The incumbent must maintain an environment of quality customer service to students and parents.

Essential Responsibilities:

• Award institutional, federal, Title IV and state aid.
• Oversee completion of student information and documentation collection.
• Counsel the financial aid population on all matters concerning the availability of financial aid, eligibility, procedural steps, alternatives, budgets, resources, and the resolution of problems.
• Work collaboratively with Admissions, Records and Registration, Bursar and other University constituents.
• Represents the office, when called upon on financial aid matters at secondary schools, other institutions of higher education, orientation and recruitment programs of the University, and at interested outside organizations and agencies.
• Manages Federal Work Study Program, including reconciliation and program improvement
• Manages financial aid office federal work-study students
• Other duties as assigned.

Required Qualifications

Education:

• Bachelor’s degree required.

Experience:

• Minimum 1 to 3 years of experience in higher education or similar environment.
• Demonstrated skills in Microsoft Office suite including: Excel, Word, Outlook, Access and PowerPoint.

Knowledge, Skills, and Abilities:

• Excellent oral and written communication and interpersonal skill with demonstrated diplomacy.
• Knowledge of PeopleSoft application.
• Ability to perform multiple projects with overlapping deadlines.
• Ability to take initiative and analyze problems and articulate solutions.
• Ability to listen to others (e.g. students, parents, staff etc.) and respond positively to their requests/concerns.
• Ability to work independently on complex assignments alone or with others.

Preferred Qualifications

Conditions of Employment

Position Detail Information

Position Detail Information

Posting Number
ST2022-0065

Position End Date (if temporary)

Open Date
09/16/2022

Close Date

Open Until Filled
Yes

Special Instructions to Applicant

COVID -19 vaccinations are strongly encouraged for all University employees. Medical and religious exemption request are accepted and are evaluated on a case-by-case basis. Please submit any/all documents related to this matter to AskHR@coppin.edu .

For best consideration apply early for the position.