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Regional Student Recruitment Counselor

Employer
Embry-Riddle Aeronautical University
Location
Washington, United States
Salary
Salary Not Specified
Date posted
Sep 20, 2022
Job Description

About Embry-Riddle Aeronautical University

Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University’s Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.

As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with the industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security and Intelligence; and Space.

For Academic Year 2020-21, there were over 10,700 undergraduate, graduate, and doctoral students that attended the University’s residential campuses and approximately 32,700 students in total enrolled with the University around the world.



The Opportunity

Embry-Riddle Aeronautical University - Worldwide is currently accepting applications for a Regional Student Recruitment Counselor position in the Department of University Enrollment Management. The Regional Student Recruitment Counselor (RC) is primarily responsible for regional recruitment, outreach, public relations, and marketing to meet enrollment goals for their designated region/market. Responsibility includes providing the civilian and military sectors with relevant information regarding University programs and services. This will be an onsite position at our Everett, WA Campus.

Job Roles and Responsibilities Include:

Recruitment & Strategy Development (80%)
  • Develop a regional strategy to represent the University in a variety of forums and to meet and recruit prospective students.

  • Select and recruit at local, regional and national college, transfer and military fairs.

  • Select, arrange and visit community colleges, local industry partners and dual enrollment locations.

  • Conduct University presentations regionally to individuals and groups of prospective students and businesses.

  • Evaluate the effectiveness of all recruitment and engagement activities and events.

  • Maintain contact with prospective students and leads through phone, email, Salesforce (CRM), and Marketing materials to provide career and/or pre-college counseling.

  • Serve as a brand ambassador in messaging and public relations functions of the university.

  • Participate in appropriate local events to establish contacts, promote programs, and recruit students and faculty.

  • Foster relationships with appropriate contacts to include, Education Service Officers (ESO) (where applicable), Human Resource Managers, Training Managers, and Enrollment/Marketing liaisons, as applicable.

  • Work closely with the Assistant Director of Student Recruitment (ADR), and other departments within Enrollment Management, to ensure coordination of all recruitment and admissions activities.

  • Ensure that all University policies and procedures are followed.

U.S. Site Management Support (20%)
  • Coordinates with U.S. Site Management & Assistant Director of Recruitment to ensure facility coverage is maintained whilst on Personal Leave (as appropriate).
  • Works with U.S. Site Management to liaise with appropriate governmental authorities, industry, and community leaders, and Worldwide Headquarter departments to ensure compliance with applicable laws and regulations.
  • Works with U.S. Site Management to coordinate with State Authorization on all opening, closing, and moving of site locations.
  • Works with U.S. Site Management to coordinate with Landlord and Legal Department on any damage to the facility.
  • Works with U.S. Site Management to coordinate with Information Technology Department on enhancements, downgrading, installation of IT requirements for the site locations and/or classroom.
  • Works with U.S. Site Management to coordinate on all potential natural disaster impacting site within scope of responsibility. Coordinates to ensure accountability of all staff and assets for required reporting.
  • Works in conjunction with U.S. Site Management to coordinate with the Scheduling Department and Advising Department on all schedules for in-person and EagleVision Classroom instruction.
  • Working with U.S. Site Management, assists with procurement, in line with Embry-Riddle Aeronautical University procurement policy and budget management within limits agreed with U.S. Site Management Budget Director.
  • In collaboration with U.S. Site Management works to develop, monitor, and control the fiscal year site budget.
  • Responsible for the accurate and timely utility, rent, and submission of Site expense reports
  • In coordination with Site Management U.S. Site Management, review operation at site to ensure most effective and efficient cost saving measures are in place for cost management.
  • Ensure attendance and understanding of all key topics delivered in fiscal training annually and periodically as deemed necessary.
  • Working with Site Management, develop forecast budget.
  • Responsible for the safeguarding of all University assets, including physical property, materials, and funds.
  • Working with U.S. Site Management, provides data and information to Worldwide Headquarters State Authorizations department for State government agencies in licensing and compliance issues.
Qualifications

Required Qualifications
  • Bachelors degree in a related field
  • At least two years of professional experience in a forward facing customer service or marketing role.
Required Skills, Knowledge, and Abilities
  • Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.
  • Excellent customer service skills
Preferred Skills, Knowledge, and Abilities
  • Marketing/advertising experience
  • Prior experience in higher education administration, marketing, and/or counseling
  • Aviation experience

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