Retail Assistant

Posting Details

Posting Detail Information

Posting Number S01956 Position Title Retail Assistant Internal Position Title Retail Assistant Department Bookstore Position Type Staff Job Family Classified Job Summary
The College of Lake County is currently looking for a Retail Assistant in the Bookstore Department. The primary location for this position is the Lakeshore campus in Waukegan, IL.

Under the administrative supervision of the college’s Bookstore Manager, the Retail Assistant closes the Bookstore filling out all required paperwork, operates a cash register, receives and checks-in new merchandise and merchandise transfers, conducts buy back transactions and maintains the inventory control system records for the Lakeshore Bookstore.

Regular Part-Time Board established positions earn Vacation and Sick Leave and Tuition waiver for CLC classes and Tuition Reimbursement for advanced degrees. In addition, employees are eligible to participate in the State University Retirement System ( SURS ) Required Qualification

1. High school diploma or equivalent.
2. Cash handling experience.
3. Retail cashiering experience.
4. Customer service experience.
5. Ability to work in an unsupervised environment.
6. Ability to move up to fifty (50) pounds.
7. Must have access to reliable transportation.
8. Must be very reliable.
9. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.
   
   

Desired Qualifications

1. Experience using a computer in a work setting.
2. Experience with an inventory control system.
3. Bilingual in Spanish and English.

Posting Date 09/18/2022 Closing Date 10/09/2022 Expected Start Date Special Instructions Summary
-This is a part-time afternoon/evening position on the Lakeshore Campus (Waukegan). Candidate must also be able to cover shifts at either Grayslake or Southlake (Vernon Hills) if the need arises.
-Candidate must have access to reliable transportation. Pay Rate $13.50 Full-Time/Part-Time Part-Time Location Lakeshore Total Hours per week 24.00 Work Schedule
Monday – Thursday 1:45 p.m. to 7:45, hours are subject to change to meet the needs of the College or during shortened summer work weeks. Software Testing Required MS Word Interview Process Requirements None EEO Statement
The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. Summary of Essential Functions
Student/Customer Service: 60%

1. Operates a cash register, ringing up cash, check, credit card, and financial aid sales.
2. Accurately receives and checks-in merchandise and merchandise transfers.
3. Performs customer returns, re-stocking returned merchandise as needed.
4. Provides excellent customer service by answering questions for students, faculty, and staff.
5. Answers phone, retrieves voice mail messages, and updates bookstore phone message as needed.
   
   

Data entry/records coordination: 20%

1. Opens/closes bookstore. Prepares bank deposits and daily sales paperwork.
2. Enters data required for financial aid, sorts and organizes financial aid paperwork, compiles and sends to Grayslake bookstore.
3. Works with bookstore staff to complete inventory stock counts, semester textbook inventories, and the end of the fiscal year inventory.
4. Conducts department charge transactions.
5. Prices and stocks general merchandise; creates merchandise displays as needed.

Other: 20%

1. Keeps bookstore stocked by placing merchandise requests from the Grayslake or Southlake locations or ordering directly through vendors for authorized merchandise.
2. Promotes end of the semester buyback, conducts textbook buyback transactions and reconciles books bought previous day.
3. Positively promotes the Lakeshore bookstore throughout all CLC campus locations and the community working to increase bookstore sales.
4. Travels to other campus bookstore sites to cover shifts as required.
5. Keeps the sales floor and student lounge area clean and neat while monitoring customer’s needs.

Posting Specific Questions - supplemental questions

Required fields are indicated with an asterisk (*).

1. * Do you have a high school diploma or equivalent?
   • Yes
   • No
2. * Do you have cash handling and retail experience?
   • Yes
   • No
3. * Do you have customer service experience?
   • Yes
   • No
4. * Are you able to work in an unsupervised environment?
   • Yes
   • No
5. * Are you able to move 50 pounds?
   • Yes
   • No
6. * Do you have the ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work?
   • Yes
   • No
7. * Do you have experience using a computer in a work setting?
   • Yes
   • No
8. * Do you have inventory control experience?
   • Yes
   • No
9. * Are you bilingual in Spanish and English?
   • Yes
   • No

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents