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Challenge Course Senior Coordinator

University of Colorado Boulder
Colorado, United States
Salary Not Specified
Posted Date
Sep 14, 2022

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Position Type
Faculty Positions, Social & Behavioral Sciences, Recreation & Leisure Studies, Administrative, Academic Affairs, Curriculum & Instructional Development, Business & Administrative Affairs, Other Business & Administrative Affairs, Facilities Management & Physical Plant, Student Affairs, Student Activities & Services
Employment Type
Full Time
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Job Summary

Recreation Services at the University of Colorado Boulder encourages applications for the Challenge Course Senior Coordinator position! This role is responsible for administering a Challenge Course facility and Challenge Experience team building program in the areas of program development, program administration, challenge course operations, facility management, employee supervision and development, and other initiatives within Outdoor Pursuits and the Department of Recreation Services. The Challenge Course Senior Coordinator supervises 2 half-time seasonal managers and 25+ student and non-student hourly employees.

This is a professional exempt full-time position reporting to the Assistant Director of Outdoor Pursuits, within the Department of Recreation Services. The purpose of Outdoor Pursuits is to provide opportunities for physical and social interaction, student development, student employment, safe-risk taking, skill development, environmental awareness, and ultimately a healthier University community.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Recreation Services is a valued campus resource and partner dedicated to supporting student success. We offer a variety of high quality, convenient, innovative and inclusive ways to help you connect with yourself and your campus community. The Rec is a LEED Platinum (highest ranking sustainable design) facility with over 300,000 square feet of recreation and fitness activity space. We are a student fee-funded service and our student-led, CUSG Recreation Board and team of experts will ensure we meet the evolving needs of a dynamic recreation, fitness and wellness service that supports student engagement, academic and personal success.

What Your Key Responsibilities Will Be

Program Administration
  • Budget
    • Develop and manage revenue and expenditure budget for the challenge course and related programs.
  • Risk Management
    • Supervise risk management including developing and updating risk management policies and procedures for the challenge course in accordance with current industry standards.
  • Program Accreditation
    • Operate in accordance with current ACCT (Association for Challenge Course Technology) and ANSI (American National Standards Institute) standards, obtain and maintain ACCT program accreditation.
  • Assessment
    • Evaluate challenge course and challenge experience programs.
  • Customer Relations
    • Oversee customer relations from first inquiry through billing and follow-up.
    • Develop and maintain streamlined reservation and billing systems.
  • Marketing
    • Oversee Promotion and marketing for challenge course programs in partnership with Student Affairs Communication.

Program Operation
  • Program Planning and Delivery
    • Oversee and ensure safe operation of the challenge course, develop program plans, supervise managers and facilitators and ensure a high quality program delivery.
  • Program Development
    • Develop and update new program elements including challenges, activities, low and high elements.
    • Design, plan, and implement new programs, such as indoor courses, accessible activities and elements in line with universal design, and partnerships and events with Rec and campus partners.

Facility Management
  • Inspections
    • Supervise and perform daily and periodic inspections of equipment, ropes course elements, and facility. Develop and maintain appropriate record-keeping. Oversee annual inspection and any required maintenance and repairs through an ACCT PVM (preferred vendor member).
  • Equipment
    • Oversee inventory, maintenance, and replacement of all equipment and supplies.
  • Facility/Grounds
    • Coordinate with Recreation Services Facilities staff, CU Facilities Management, and outside vendors to maintain, service, and repair facility and grounds including field, fence, structures, water fountains, portable bathroom facilities, and others.
  • Other Spaces
    • Coordinate with Recreation Services Events staff for use of indoor spaces including Williams Village Rec classroom, Rec turf gym, and other spaces for indoor programs or emergency weather alternatives.

Employee Supervision
  • Recruit, hire, train, supervise, and evaluate all challenge course staff, including facilitator, student coordinator, and manager positions.
  • Training
    • Develop curriculum and provide instruction for in-house staff training, maintain credentials as a QCP (qualified course professional), coordinate outside trainers when appropriate, and maintain required documentation on all staff trainings and certifications.
  • Support employee development through training, coaching, evaluations, and professional development opportunities.
WFR & Outdoor Pursuits Assistance
  • WFR Certification Courses
    • Administer the Outdoor Pursuits WFR certification courses in partnership with NOLS.
    • Partner with NOLS to schedule courses throughout the year, oversee classroom reservation, lodging arrangements, assigning OP staff as hosts/course participants, billing/revenue, and coordinating with NOLS instructors on-site.
  • Assist Outdoor Pursuits with any needed tasks in the areas of special events, climbing gym, gear rental, and trip leadership.
Rec Services Duties
  • Assist in Recreation Services projects, events, and assigned duties, including serving on internal and external committees.
Professional Development
  • Maintain certifications in WFR, CPR, and ACCT Level 2 (or higher).
  • Maintain credential as a QCP (qualified course professional) as a facilitator/trainer.
  • Actively participate in professional organizations, such as ACCT, through conference attendance, professional publications/presentations, and committee membership.
  • Take advantage of professional development opportunities offered through Rec Services and campus partners such as HR trainings, workshops, and conferences.
Recreation Program & Facilities Quality Control
  • Participate in the development of ideas and suggestions for program and facility improvement.
  • Required to attend Recreation Center classes or programs, and use various facilities and equipment periodically to ensure that they are meeting or exceeding the standards of the department.
What You Should Know
  • This position is on-site full time and requires some evening and weekend work hours.
  • All University of Colorado Boulder employees are required to follow the campus COVID-19 vaccine requirement .
    • New employees must provide proof of vaccination or receive a medical or religious exemption within 30 days of employment.

What We Can Offer
  • The salary range is $50,000 - $54,000 annually.
  • Onboarding assistance is available within Student Affairs division guidelines.
The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be Statements
Be active. Be adventurous. Be Boulder.

What We Require
  • Bachelor’s degree or an equivalent combination of education and experience will substitute on a year-for-year basis.
  • One year of experience including 40 hours of training and 300 hours of program delivery at a challenge course, ropes course, or team building program including low elements facilitation and high elements facilitation.
  • CPR/First Aid/AED certification within 3 months of employment.
  • Current ACCT Level 2 Practitioner Certification or ability to obtain.
What You Will Need
  • Ability to independently manage program, staff, and facility with minimal direction.
  • Strong interpersonal skills.
  • Good communication skills both written and verbal.
  • Excellent risk management judgment.
  • Experience planning and implementing programs.
  • Experience with training, teaching, or instruction.
What We Would Like You To Have
  • ACCT Level 2 Practitioner Certification or higher.
  • Experience managing a challenge course.
  • Experience providing facilitator training.
  • Documented 80 hours training and 500 hours program delivery at a challenge course, ropes course, or team building program including low elements facilitation and high elements facilitation on a dynamic belay course.
Special Instructions

To apply, please submit the following materials:
  1. A current resume.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by October 3, 2022, for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs .

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

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