Enterprise Desktop Administrator

Title: Enterprise Desktop Administrator

Department Org: IT Personnel - 105780

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Bargaining Unit Exempt

Primary Location: Main Campus - Administration

Shift: 1

Start Time: 8am End Time: 5pm

Posted Salary: commensurate with education and experience

Float: No

Rotate: No

On Call: No

Travel: No

Weekend/Holiday: No

Job Description:

This position is responsible for coordinating, planning, developing, testing, and deploying software packaging utilizing various software tools across an array of systems for the entire institution.

Responsibilities include:

• Enterprise administration of desktop infrastructure consisting of (OS) imaging, software updates and anti-virus compliance, and configuration policies for all workstations.
• Virtual Desktop Infrastructure (VDI) administration and support.
• Server administration for systems related to desktop operations.
• Application packaging and distribution for BYOD or UT owned devices.
• Mobile device management and administration for BYOD or UT owned devices.
• Create scripts to automate and administer systems across the university.
• Enterprise-wide workstation policy administration and active directory permissions for desktop admins and computer objects.
• Encryption administration for workstations using principal tools.
• Responsible for EPIC BCA configurations and Hyperspace Administration
• Coordinate oversight of work for student technicians and provide training to enhance their career development.

All members of the University Infrastructure Team rotate on-call responsibilities to ensure 24x7x365 availability of the enterprise systems.

Minimum Qualifications:

o Bachelor’s Degree in a relevant area of study (i.e., Computer Science, Electronics, Information Systems, etc.) is required. Other areas of study will be considered with five years of relevant experience.
o Detailed knowledge of current Microsoft and Apple operating systems.
o Experience administering workstations utilizing Microsoft Configuration Manager.
o Experience with creating test plan documents.
o Basic understanding of networking infrastructure and design.
o Four years of experience maintaining computer workstations and Intel-based hardware in a large network environment (500 PCs +).
o Group policy administration.

Preferred Qualifications:

o Experience administering Microsoft Endpoint Manager and Microsoft Intune.
o Knowledge or experience utilizing Microsoft AutoPilot.
o Bitlocker administration.
o Development of workstation Security Baselines.
o Working knowledge of Mobile Device Management.
o Experience with VDI support and administration in Horizon View.
o Experience with application packaging using ThinApp, Adminstudio, Casper Suite, InstallShield and MSI repackaging.
o Script development though VB, .Net, ASP and PowerShell.

Communication and other skills:
o Excellent communication skills including verbal and written.
o Proven project management skills and experience.
o Ability to solve problems, multi-task, and ability to work both in a team and independently.
o Ability to communicate effectively with customers, peers, and supervisory staff is essential.

Conditions of Employment:

All UToledo employees on all campuses, including those working on campus and working remotely, are required to be fully vaccinated against Covid-19, or have an approved exemption.

To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the Human Resources Department at 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.

Advertised: 14 Sep 2022 Eastern Daylight Time
Applications close: