Emergency Veterinary Client Services Rep I/II (CARE)

Classification Title:

Veterinary Client Srvc Rep I/II (CARE)

Job Description:

This position is responsible for facilitating client’s visits, directing communications, with clients during their visit, and acting as a liaison between the client and the staff to ensure the visit goes smoothly. Individual must possess the ability to empathize with clients that are distressed by long waits, scheduling glitches and other problems. Individual should genuinely care about people and animals, possess excellent communication skills, highly organized, strong public relation skills, initiative to problem solve, active listening skills, confidence in handling customer interactions, relationship building skills, projecting a professional image and good interpersonal skills. Must be outgoing, full of enthusiasm and a team player.

Available Shifts:

Earn up to $26.00 with shift differential pay working with the University of Florida’s Client Services Department

Tuesday-Saturday 2pm to 10:30pm

Sunday-Thursday 2pm to 10:30pm

Saturday-Tuesday 8:30 pm to 7am (OVERNIGHT)

Expected Salary:

$17.00- $20.00 hourly

Minimum Requirements:

Veterinary Client Service Representative I:
High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Veterinary Client Service Representative II:
High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred Qualifications: Past experience working in a veterinary hospital Special Instructions to Applicants:

This position is considered an essential personnel employee and is part of the hospital Essential Staff Hurricane Team. You will be expected to work Holidays on a rotating schedule, some weekends as well as other days in order to adequately staff the hospital.

For consideration you must submit your resume/CV and a list of three references.

This is a CARE position offering limited benefits, including health insurance and paid time off.

This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.