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OPAL Admissions Officer

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Posted Date
Sep 13, 2022

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Position Type
Administrative, Business & Administrative Affairs, Community Relations & Institutional Outreach, Student Affairs, Admissions, Enrollment, Retention & Registrar, Other Student Affairs
Employment Type
Full Time
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The Johns Hopkins Bloomberg School of Public Health (BSPH) Admissions Office is seeking an Opal Admissions Officer who will report to the Director of Online Programs for Applied Learning (OPAL) and will coordinate and oversee the recruitment and enrollment yield of students. In close consultation with the Director, and Academic Program Manager, the Admissions Officer, will manage ongoing strategic initiatives to ensure enrollment meets expectations of the School’s mission, including program targeted goals, diversity, and excellence.

In this role, the Admissions Officer serves as a public facing ambassador for the OPAL team, Bloomberg Admissions Office, and Johns Hopkins University. The position will involve in-person and virtual recruitment, as well as some projects across the office, which may include working with student volunteer groups, assisting with office programs, responding to, and working with, prospective students. They will also be responsible for supporting roles in larger projects that work towards office priorities and goals. This position will require occasional evening/weekend work and may require local and/or national travel.

The role works as a part of the OPAL team as well as in collaboration with other BSPH units, including the Admissions Office; Student Affairs (Financial Aid, Records & Registration, Career Services; Student Life, SOURCE); External Affairs (Alumni Affairs, Marketing & Communications); Inclusion, Diversity, Anti-Racism, and Equity (IDARE); CoursePlus/eLearning, Information Technology; and Office of International Services.

This position is expected to function collegially and effectively in a team environment, working well with others toward achieving objectives, but also functioning as a self-directed individual with the ability to initiate new strategies, set own deadlines, and establish a workflow.


Specific Duties & Responsibilities

  • Serve as the primary liaison for the OPAL office to the Admissions Services and Student Affairs, specifically for recruitment activities
  • Represent all OPAL academic degree and certificate program offerings to recruit domestic and international students
  • Be knowledgeable about other non-OPAL BSPH programs as well, able to answer general questions about programs and their application process, and know how to refer prospective students for additional information
  • Represent and be knowledgeable about the application process, policies, student experience, and financial aid programs at Hopkins, including credential evaluations for international applicants, transfer credit policy, English test score waivers, CoursePlus IOL opportunity/requirement for new students, and other information
  • Guide prospective students through the application process (and reapplication, if necessary) in SOPHAS and SOPHAS Express by pointing them to appropriate resources, informing them of relevant deadlines, and encouraging timely and complete submission of application materials
  • Work with the OPAL Director and Program Manager to increase marketing and recruitment efforts for degree and certificate programs
  • Demonstrate a strong understanding of the field of public health and be an expert on the academic degree/program offerings to advise prospective students appropriately. Will be expected to know and connect all prospective students to the appropriate JHU faculty member or point of contact regarding research interests and/or career tracks (across JHU)
  • Collaborate with Director and Manager to facilitate and staff all on-campus recruitment and events, including Open Houses, Admitted Student Visitors Days, and all virtual information sessions
  • Manage recruitment efforts, including diversity site visits, campus tours, online chats, phone calls, webinars, and student appointments, maximizing the use of technology.
  • Suggest new efforts, tools, resources, and/or communication methods that would improve communication with prospective students
  • Provide data annually to analyze effectiveness and yield; will make improvements as needed
  • Develop relationships with organizations for virtual recruitment activities, including panel discussions and program information sessions
  • Manage budget, logistical details, and membership status for recruitment fairs/conferences in coordination with the OPAL Director and Program Manager
  • Research and provide data analysis on all trends in public health enrollments (regional, national, and international trends). Will run and audit recruitment yield reports for the OPAL Programs and will provide data for BSPH reports, grants, etc. as needed
  • Along with OPAL Director and Program Manager, maintain and verify OPAL student ambassadors list to help with school-wide recruitment efforts (panels, in-person events, tours, etc.)

Program-Specific Marketing/Recruitment Efforts

  • Must be service and team oriented and aware of the needs and concerns of a selective private university
  • Other responsibilities could include, but are not limited to, selecting and training student and alumni volunteers, developing materials for recruitment workshops and other events, assisting with messaging and presentation delivery, building international recruitment plans, or furthering initiatives related to access and diversity
  • Engage relevant employers who offer opportunities for personnel to pursue higher education through some form of tuition assistance or reimbursement


Marketing & Strategic Planning
  • Analyze current and past application/yield numbers to understand current student targets and contribute feedback to the marketing team.
  • Analyze numbers to determine the main competition for each program. Understand what the competition looks like and how our programs compare.
  • Conduct research to determine new competitors.
  • Provide webinars, training sessions, and online resources as necessary. Will meet with program faculty and staff to determine the best recruitment strategies to meet enrollment goals for specific programs.

Other Responsibilities

  • Travel on behalf of BSPH/OPAL for recruitment and other institution-related events.
  • Develop and maintain close working relationships with faculty, students, staff, alumni, and key public health constituents to improve enrollment yields.
  • Speak publicly to individuals, and groups, on and off campus.
  • Develop and monitor statistical reports to enhance recruitment strategies for masters, and certificate programs.
  • Establish and maintain new relationships with external constituents at feeder institutions and organizations.
  • Arrange and conduct interviews with students as well as local, regional and national group information sessions.
  • Mobilize OPAL alumni, in cooperation with Alumni Affairs, to support the recruitment efforts of the School.
  • Develop targeted, strategic initiatives to ensure admission goals are met related to the recruitment of students from underrepresented groups.
  • Other duties as assigned.

Special Knowledge, Skills & Abilities

  • Demonstrated ability to work effectively both independently and as part of a team.
  • Ability to effectively communicate in person and in writing and be able to speak publicly.
  • Must have the ability to analyze admissions data and trends, forecast changes in enrollment/higher education, and develop appropriate strategies to respond.
  • Must be comfortable lifting/carrying boxes up to 25 pounds.
  • A valid driver’s license and the ability to travel and work nights and weekends as necessary.


Minimum Qualifications
  • Bachelor's Degree.
  • One year related experience.
  • Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.
*Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Preferred Qualifications
  • Three to five years related experience in higher education recruitment/admissions, enrollment management and/or marketing or external affairs preferred.
  • Experience coordinating programs and working effectively with faculty, students, staff and alumni.
  • Should have strong sense of cultural awareness and ability to interact with many different populations.
  • Should possess high energy, attention to detail, and the ability to organize effectively.
  • Should have strong technology skills and the ability to work with a student database.

Classified Title: Admissions Officer
Working Title: ​​​​​​​OPAL Admissions Officer

Role/Level/Range: ACRP/03/MC
Starting Salary Range: $46,560-$64,100 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday, 8:30 am - 5:00 pm
Exempt Status: Exempt
Location: ​​​​​​​Hybrid/School of Public Health
Department name: ​​​​​​​Sr Assoc Dean for Acdmc Affairs Off of
Personnel area: School of Public Health

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

The successful candidate(s) for this position will be subject to a pre-employment background check.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm
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