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Assistant Superintendent of Custodial Operations

Georgia Southern University
Georgia, United States
Salary Not specified
Posted Date
Sep 13, 2022

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Position Type
Administrative, Business & Administrative Affairs, Facilities Management & Physical Plant
Employment Level
Employment Type
Full Time
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Assistant Superintendent of Custodial Operations

Job ID: 249171
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us
Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

Statesboro Campus

Department Information
Custodial Operations

Job Summary
The Assistant Superintendent of Custodial Operations assists with day-to-day management of custodial operations. Activities include, but are not limited to: monitoring building conditions and staff productivity, ensuring custodial staff are working safely, and efficiently, and following safety procedures. This position provides housekeeping skills and individual developmental training to staff. This position also manages the inventory program and the quality control program for the department. The Assistant Superintendent may work with the Special Events Department, and other campus stakeholders to ensure proper Facilities Management support. This position requires sound custodial technical knowledge and solid leadership skills.

  • Perform related duties as assigned to support the mission of the University.
  • Responsible for the quality of services provided including, but not limited to, correcting deficiencies in a timely manner, regularly diagnosing sources of those deficiencies, and execution of all methods described in quality control plan.
  • Work with Shift Supervisors, Superintendent and Director to develop performance feedback that will assist in the growth of Custodians.
  • Perform quality audits and inspections to specifications.
  • Regularly evaluate operating practices, make recommendations for improvement, and assist in the implementation of these practices.
  • Assist in the delivery of on-site Human Resources functions, including hiring, discipline, development and termination.
  • Maintain staff morale through promoting good working relationships between supervisors, coworkers and leadership team.
  • Responsible for interviewing, training and evaluating employees' performance.
  • Ensure staff coverage is appropriate for business needs. Responsible for managing employee call-outs before/after scheduled shift. If necessary, work additional shifts to provide necessary coverage.
  • Communicate effectively with subordinates, immediate supervisors, and management team as necessary and appropriate.
  • Knowledgeable of all policies and procedures and assures compliance.
  • Manage the 2nd and 3rd shift custodial operation.
  • Assist with educating staff regarding policies, procedures, and work instructions. Inform staff of any pertinent changes to policy and procedure.
  • Maintain appropriate reports, records and other quality control files to ensure the most safe and efficient performance of contract requirements.
  • Assist in defining and implementing the most productive work methods and procedures to achieve the maximum utilization of time and resources.
  • Responsible for the security and possession of Georgia Southern property, including, but not limited to, building keys, entrances to facilities, utilities in facilities, cleaning supplies, and equipment.
  • Complete requested daily paperwork and reports needed to ensure shift operations are operating effectively, such as time & attendance functions, maintenance logs, vehicle inspections, issuance of uniforms, and more.
  • Assist in the establishment of the Annual Special Project Calendar.
  • Assist in the maintenance of records and statistics as required for regulatory purposes.
  • Assist supervisors in directing and leading custodial crews towards the completion of assigned tasks.
  • Implement use of new methods, systems and materials, train and orient new personnel to perform effectively through formal training and in-service training methods.
  • Demonstrate a high-level of custodial knowledge regarding the materials, methods, and practices used in custodial operations.
  • Maintain and monitor inventory control system and preventative maintenance program.
  • Responsible for ordering supplies and delivery of those supplies.
  • Ensure that assigned personnel are meeting the performance work requirements.
  • Work with supervisory teams to ensure the most productive procedures are utilized to meet quality standards as outlined by Facilities Services.

Required Qualifications
Educational Requirements
  • Associate Degree in related field

Required Experience
  • Three (3) or more years of supervisory and/or leadership experience
  • Five (5) or more years of experience within a custodial work environment

Preferred Qualifications
Preferred Educational Qualifications
  • Facilities Management Certification

Preferred Experience
  • Three (3) years of supervisory and/or leadership experience with a staff of 50 or more team members

Proposed Salary

Required Documents to Attach
  • Resume
  • Cover letter
  • Please provide two (2) professional references in the Required Documents to Attach section of your application.

Knowledge, Skills, & Abilities
  • Consistently exhibit engaging customer service
  • Ability to work well in a diverse and inclusive environment through commitment to equity, diversity, and inclusion
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
  • Ability to establish and maintain effective working relationships with diverse constituencies

  • Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

  • Effective communication (verbal and written), organizational and human relations skills
  • Morale and team-building skills

Apply Before Date
September 30, 2022

Application review may begin as early as September 15, 2022.

Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at

For technical support, please call the Shared Services Center at (877) 251-2644 or

Conditions of Employment
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid driver's license upon hire and throughout employment.

Equal Employment Opportunity
Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information
  • Must be able to perform duties and responsibilities with or without reasonable accommodation.
  • May be required to maneuver items weighing up to 50 pounds with or without reasonable accommodation.
  • May be required to walk and/or stand.
  • May be exposed to outdoor elements.
  • Ability to drive University vehicles.
  • Workweek may occasionally extend beyond 40 hours.
  • Evening and weekend work may be required.
  • This is a supervisory position.
  • Yes, this position will be required to drive.
  • This role is considered a position of trust.

Background Check
  • Position of Trust + Education

Other Information
Believing that diversity, equity, and inclusion contribute to excellence in the workplace and to the quality of the University's academic environment, Georgia Southern University is committed to recruiting and retaining diverse faculty and staff to support, promote, and serve a diverse student body and promote Inclusive Excellence. Candidates from underrepresented groups, whose work furthers the institution's Inclusive Excellence goals, and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.

To apply, visit

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