Office Assistant - OIP
# of Openings:
As the first contact in the Office of
International Programs (OIP), this position must be knowledgeable
about the Study Abroad Program (including undergraduate exchanges),
the International Internship Program, Bridge Year, and fellowship
advising and assist students with questions. Welcomes guests in
person and on the telephone, and serves as the principal public
face of the office, answering or directing inquiries as necessary.
The person must be able to respond with appropriate urgency to
issues that arise and proactively resolve routine problems that
relate to OIP programs. In addition, the person must be able to
direct inquiries to other offices and individuals as appropriate,
provide administrative support to OIP programs at peak times, and
assist with the logistics in organizing OIP events. Other duties
include distributing mail, monitoring the OIP email account,
managing the use of shared laptops in the office, monitoring and
ordering office supplies, serving as point person with facilities,
and limited administrative support to the Director. Reports to
Director of OIP.
- Serves as the first point of contact and as the primary
information resource for students and other visitors to the
- Resolves frequent issues concerning all OIP's programs,
policies and processes, which requires a thorough knowledge of four
complex programs as well as resources across campus.
- Networks with others on campus to troubleshoot issues.
- Must be able to assess the importance and urgency of concerns
and know how to escalate their management.
- Manages and responds as necessary to email that is directed to
the OIP account.
- Provides critical administrative support to OIP programs for
various processes at peak times.
- Assists in the management of the annual Study Abroad Fair and
other OIP events (includes ordering food, creating materials for
events, and managing other logistics).
- Manages EMS scheduling for OIP spaces and books rooms as
necessary for meetings sponsored by programs in OIP.
- Sorts and distributes postal mail and email, handles outgoing
FED EX shipments.
- Inventories and purchases office supplies. Process and receive
- Point person for building management. Submit and follow up on
service requests.Maintains materials in the reception area,
ensuring that program brochures and other materials are up to date
and well stocked.
- Administrative support to the Director, including scheduling
multi-party meetings, organizing and supporting all-OIP staff
events, preparing documents as needed, and coordinating interview
schedules for internal OIP searches.
-1 - 3 years of work experience
-Proven record of excellent organizational
and interpersonal skills. Enjoys helping people and working
-Excellent accuracy and close attention to detail.
-Ability to be productive and maintain a friendly, positive
attitude in a fast-paced environment that has multiple
distractions. Considers planning important but flexible in the face
of urgent requests.
-Excellent written and oral communication skills.
-Ability to exercise good judgment and tact in handling sensitive
situations involving students, faculty, and parents. -Ability to
recognize and deal respectfully with cultural differences, likes to
-Expertise in Microsoft Word, Access, Excel, PowerPoint,
SharePoint. Willingness to learn new on-line systems.
-Experience working with students.
- Interest in world events.
-Knowledge of a foreign language.
Princeton University is an Equal
Opportunity/Affirmative Action Employer and all qualified
applicants will receive consideration for employment without regard
to age, race, color, religion, sex, sexual orientation, gender
identity or expression, national origin, disability status,
protected veteran status, or any other characteristic protected by
law. EEO IS THE LAW