Senior Technical Application Analyst
# of Openings:
University Facilities Information Technology (FIT) Department is
seeking an experienced and highly motivated Senior Technical
Delivery Analyst for Life Safety & Security Systems. This role
will partner with internal Facilities Information Technology team
members and personnel to deliver technical solutions that are in
alignment with IT and business strategies. This role is responsible
for providing the IT support for video surveillance, access control
and other life safety and security applications. This includes the
day-to-day support plus the identification and implementation of
system improvements and enhancements.
This role is part of
Facilities Information Technology (FIT), which is a unit of
Facilities Finance and Administrative Services (FFAS) and provides
services to Princeton’s 800+ person Facilities organization. This
position requires a high level of responsibility and excellent
interpersonal communication skills, working collaboratively with
internal Facilities partners and key university departments to
protect University assets, faculty, staff, students and
A self-starter who
works independently and as part of a team to provide IT support for
technical systems. This includes providing day to day system
support to ensure secure, stable applications and technical
environments, technical issue resolution and the implementation of
new solutions. This position requires providing 24/7 technical
support to ensure maximum uptime, while ensuring systems are in
compliance with University standards and industry best
maintain technical solutions that improve the university's ability
to continually deliver high quality applications and services to
Manage 3rd party
vendor provided applications (including middleware, SSL
certificates, server access, database integrations and storage
allocation), ensuring maximum system uptime.
server-level administration for applications in production and test
environments, including setup and review of performance monitoring
and alerts, firewall rules, system configurations and access.
platform for abnormalities; verify the integrity and availability
of all servers, systems, network, and key processes. Review system
and application logs to identify potential problems; troubleshoot
and resolve technical application issues.
review vulnerability scans, firewall rules, and system access to
ensure compliance with university standards. Remediate critical and
severe OS, middleware, application, and firmware vulnerabilities
operating system (OS) and SQL patching, in coordination with IT
of application patches, services packs, security, and firmware
updates for endpoint devices.
and test system architecture including virtual servers, database,
centralized storage, and integrations for new and existing 3rd
and lead technical upgrades, new deployments, and enhancements for
applications. Deliver projects using project management best
practices and methodologies from requirements gathering thru
design, testing and deployment of technical solutions.
direction and management to third-party integrators, vendors, and
consultants. Work closely with the Office of Information Technology
to leverage shared services including campus wide infrastructure,
network, access, and information security.
business owners and end users to understand their ongoing needs and
translate them into reliable and efficient technical specifications
and solutions. Provide solutions for technical challenges, using
modern tools and methods that will improve and enhance
deliver technical documentation and workflows. Document processes,
procedures and systems. Write unit and functional tests for
in-depth knowledge of existing and emerging technologies. Evaluate
emerging technologies and provide solutions to implement with a
focus on ease of use, cost effectiveness and efficiency.
on policies and standards related to the use of computing
resources, overall strategy, design, implementation, and
operational aspects of multiple security systems, operating
environments, and related software.
after-hours emergencies and incidents as needed.
5+ years related work experience
with 3+ years leading technical oversight of 3rd party applications
including server administration of OS, middleware, firewall rules
and network connectivity.
Demonstrated experience providing
technical governance of 3rd party applications including break/fix,
vulnerability remediation, monitoring and performance, stability,
Experience with server operating
systems, Windows (R2016 and up), or Linux (OpenSUSE and Red Hat)
and databases (SQL Server 2016 and up and Oracle 19c).
Basic proficiency with
programming languages SQL and PowerShell used to develop automation
scripts and routine tasks.
Hands on experience
in troubleshooting and remediation of break/fix and security or
other vulnerabilities identified through system monitoring and
application integrations using tools such as ODBC, SDK and APIs.
Familiarity with 3rd party email and file transfer tools such as
SFTP and SMTP.
Previous experience working on
and leading full lifecycle application implementations and upgrade
projects using project management methodologies such as Agile and
SDLC. Includes direct experience conducting business requirement
gathering and design while collaborating with technical and
Strong critical thinking skills
with high attention to detail, quality and accuracy of work.
Ability to work and communicate effectively with key stakeholders
Ability to adapt to new
programming techniques, languages, and tools.
- Experience working with campus access control systems (CCure
9000, Salto) or other electronic locking and key management
- Experience in working with real-time video surveillance systems
(Acuity-VCT, Verint) and
Experience working with life
safety systems including fire alarm monitoring and emergency
broadcast systems (TrueSite Workstation).
Experience working with IT
service management support platforms, such as ServiceNow, JIRA and
Zendesk is a
Experience working in a university
setting is a plus
- Bachelor’s in computer science, Information Technology, other
related field, or equivalent work experience.
Princeton University is an Equal
Opportunity/Affirmative Action Employer
and all qualified
applicants will receive consideration for employment without regard
to age, race, color, religion, sex, sexual orientation, gender
identity or expression, national origin, disability status,
protected veteran status, or any other characteristic protected by
IS THE LAW