Program Administrator, Operations

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Posted Date
Sep 9, 2022

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Position Type
Administrative, Student Affairs, Admissions, Enrollment, Retention & Registrar
Employment Type
Full Time
The Office of Summer and Intersession Programs (OSIP), a division of the Advanced Academic Programs in the Krieger School of Arts and Sciences, offers rigorous credit and non-credit courses and programs in the summer and intersession terms. Each year, OSIP enrolls over 1,500 JHU undergraduates, visiting undergraduates, and pre-college students.


We are seeking Program Administrator, Operations who will be responsible for the smooth delivery and execution of Summer at Hopkins Pre-College programs.

Specific Duties & responsibilities


Student Recruitment and On-boarding (35% of Time Spent)

  • Guide and support students and families through the enrollment and onboarding process for pre-college programs.
  • Collaborate with the Central marketing team to produce recruitment and onboarding communications.
  • Provide operations support for in-person and virtual information sessions and orientation.
  • Monitor 1-2 student team members who support email and phone communication with students and families.
  • Assist with anti-melt measures from post-admit to the start of coursework.
  • Academic and Residential Operations (30% of Time Spent)
  • Coordinate all student travel logistics, including assisting with negotiating agreements with vendors and monitoring service delivery.
  • Ensure that adequate supplies and resources are ordered and available for academic and co-curricular programming.
  • Submit and manage all student housing changes to JHU’s Scheduling & Events Services and residential partners.
  • Collaborate with relevant campus partner offices to ensure the smooth delivery of services, including JCards, Campus Libraries, Campus Recreation, etc.
  • Coordinate with Student Health, Student Disabilities Services, and other relevant partners to support academic, campus, and dietary accommodations.

Student Engagement (30% of Time Spent)

  • Assist with building and maintaining a sense of community among students, both virtually and on campus, from post-admission through the end of the summer.
  • Assist with designing and implementing online student activities and clubs for students in online summer pre-college programs.
  • Assist the Pre-College Director in monitoring and enforcing university policies and procedures when escalated.

Other Duties (5% of time Spent)

  • Assist with monitoring and responding to Summer@Hopkins general email boxes and phone calls.
  • Other duties as assigned.


Minimum Qualifications
  • Bachelor’s Degree.
  • Two years of related experience.
*Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Preferred Qualifications
  • Master’s degree preferred.
  • Three to five years related experience.
  • Previous experience in higher education.
  • Previous operations experience with summer programs.
  • Previous experience working with middle- and high-school-aged students.

Classified Title: Program Administrator
Working Title: ​​​​​​​Program Administrator, Operations
Role/Level/Range: ATP/03/PB
Starting Salary Range: $44,850-$61,600 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: M-F, 8:30 a.m. to 5 p.m.; Occasional evenings during the fall and spring; Periodic weekends and evenings during the summer when programs are in session. Hybrid opportunities during the fall and spring, on-campus during the summer
Exempt Status: Exempt
Location: Hybrid/Homewood Campus
Department name: ​​​​​​​Summer and Intersession Program
Personnel area: School of Arts & Sciences

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

The successful candidate(s) for this position will be subject to a pre-employment background check.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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