Ithaca College
New York, United States
Salary Not Specified
Posted Date
Sep 9, 2022

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Position Type
Administrative, Academic Affairs, Instructional Technology & Design (Campus), Business & Administrative Affairs, Computer Services & Information Technology, Facilities Management & Physical Plant, Technology Administration/Other
Employment Type
Full Time

Provide technical support involving the set-up, testing and operational instruction of multimedia equipment within the production and instructional facilities of the Roy H. Park School of Communications. Install software applications and audio visual and computer lab equipment. Provide high level diagnostic evaluation of multimedia equipment and make recommendations for repair or replacement. Maintain repair and inventory records and carry out maintenance procedures.

Job Responsibilities

  1. Provide operational and technical services for the television, radio, journalism, media research, multimedia and presentation media laboratories to include assisting faculty and students with the technical operation of the laboratories; demonstrate procedures for use and operation of multimedia equipment, provide instruction on accessing various software applications, and troubleshoot technical malfunctions.
  2. Set-up, test, install and wire audio visual and computer laboratory equipment. Install custom software applications such as Final Cut Pro, Adobe Creative Suite, and Photo Shop; ensure proper functioning of all multimedia equipment and software utilized within the media laboratories.
  3. Provide high level diagnostic evaluation of multimedia equipment to include troubleshooting and maintenance of equipment. Make recommendations regarding repair or replacement of equipment and provide backup for other technicians as appropriate.
  4. Carry out on-site maintenance plan and periodic maintenance of equipment and upgrade of software applications.
  5. Participate in the evaluation of new equipment and software to include consultation and making of recommendations regarding possible acquisitions and implementation.
  6. Develop an understanding of the workstation hardware and peripheral equipment utilized within the media production facilities and a general understanding of the Ithaca College computing systems, application software products, network and computing environments.
  7. Develop and maintain a complete knowledge and understanding of the operation of pertinent laboratory equipment.
  8. Provide web page design and maintenance services for Technical Operations web site's as needed. This includes new page design and ongoing maintenance of existing material and data.


Formal training beyond high school and previous experience working with multimedia and computer systems hardware and software or the equivalent combination of education and experience, good organizational, interpersonal, oral and written communication skills, ability to test, install, demonstrate, and maintain multimedia and computer equipment is required. Associates degree in electronics or information technology is preferred.

As an employee at Ithaca College, you’ll get much more than a competitive salary and the traditional advantages. We pride ourselves on providing our benefit-eligible employees with the most comprehensive benefits possible, including work/life balance, generous paid time off policies, career-enhancing trainings, employee and dependent tuition assistance, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community.

I thaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Visa sponsorship is not provided for this position.

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