Provide technical support involving the set-up, testing and
operational instruction of multimedia equipment within the
production and instructional facilities of the Roy H. Park School
of Communications. Install software applications and audio visual
and computer lab equipment. Provide high level diagnostic
evaluation of multimedia equipment and make recommendations for
repair or replacement. Maintain repair and inventory records and
carry out maintenance procedures.
- Provide operational and technical services for the television,
radio, journalism, media research, multimedia and presentation
media laboratories to include assisting faculty and students with
the technical operation of the laboratories; demonstrate procedures
for use and operation of multimedia equipment, provide instruction
on accessing various software applications, and troubleshoot
- Set-up, test, install and wire audio visual and computer
laboratory equipment. Install custom software applications such as
Final Cut Pro, Adobe Creative Suite, and Photo Shop; ensure proper
functioning of all multimedia equipment and software utilized
within the media laboratories.
- Provide high level diagnostic evaluation of multimedia
equipment to include troubleshooting and maintenance of equipment.
Make recommendations regarding repair or replacement of equipment
and provide backup for other technicians as appropriate.
- Carry out on-site maintenance plan and periodic maintenance of
equipment and upgrade of software applications.
- Participate in the evaluation of new equipment and software to
include consultation and making of recommendations regarding
possible acquisitions and implementation.
- Develop an understanding of the workstation hardware and
peripheral equipment utilized within the media production
facilities and a general understanding of the Ithaca College
computing systems, application software products, network and
- Develop and maintain a complete knowledge and understanding of
the operation of pertinent laboratory equipment.
- Provide web page design and maintenance services for Technical
Operations web site's as needed. This includes new page design and
ongoing maintenance of existing material and data.
Formal training beyond high school and previous experience working
with multimedia and computer systems hardware and software or the
equivalent combination of education and experience, good
organizational, interpersonal, oral and written communication
skills, ability to test, install, demonstrate, and maintain
multimedia and computer equipment is required. Associates degree in
electronics or information technology is preferred.
As an employee at Ithaca College, you’ll get much more than a
competitive salary and the traditional advantages. We pride
ourselves on providing our benefit-eligible employees with the most
comprehensive benefits possible, including work/life balance,
generous paid time off policies, career-enhancing trainings,
employee and dependent tuition assistance, and opportunities to
give back to the community. Beyond benefits, you’ll enjoy the kind
of uniquely rewarding work environment that can only be found in a
vibrant college community.
I thaca College is committed to building a diverse academic
community and encourages members of underrepresented groups to
apply. Experience that contributes to the diversity of the college
Visa sponsorship is not provided for this position.