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Fiscal Coordinator - Cashiers and Student Accounting (CASA)




Requisition ID:
req3787

Job Title: Fiscal Coordinator - Cashiers and Student Accounting (CASA)

Department: Cashiers & Student Accounting

Location: Columbus Campus

Employment Type: Staff

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Exempt

Compensation Type: Annual

Compensation Range: 60,000.00 - 60,000.00

Schedule: In-Person: Monday - Friday 8 am - 5 pm

Additional Information: * Please attach a cover letter and resume with your application submittal.

Job Description:

POSITION SUMMARY
Under the direction of the Assistant Director, Cashiers and Student Accounting, the Fiscal Coordinator coordinates providing students and staff with timely and accurate financial information and performs complex accounting transactions according to the Generally Accepted Accounting Principles, as well as Federal and State regulations. Ensures student fee payments are processed timely, accurately, and efficiently by coordinating staff and operations. This role serves as the initial point of contact for other departments that have questions related to a student’s account. Assists the Assistant Director, Cashiers, and Student Accounting, as needed. Provides guidance and serves as support to other members of Cashiers and Student Accounting. This role will encompass the ability to troubleshoot and resolve discrepancies or inaccuracies; strong verbal and written communication skills and a focus on attention to detail are essential in this role.

ESSENTIAL FUNCTIONS OF THE JOB

Customer Service

Coordinates tasks to ensure students, parents, and other customers, whether by phone, email, chat, or in person, receives prompt and accurate financial information about their student account or other payments through the office. Ensures that payments are processed accurately and timely as they are received. Works with outside companies and government agencies to ensure student tuition is paid and timely reporting is completed. Oversees the providing of services, in collaboration with the Assistant Director, by staff by delegating tasks, providing direction and support, and training as needed. Ensures that as additional student hours are needed, either over the phone or in person, centered around the start of the semesters, are scheduled as needed.

Leadership
Oversees Cashiers and Student Accounting – Student Financial Services area coordination by providing functional oversight to full and part-time associates. Works closely with department leadership to identify and communicate issues and needs and takes the initiative to remedy issues within College and department guidelines. Provides training to staff, as identified by leadership. Reviews and approves various tasks by Accountants, Fiscal Specialists, and others, as identified by leadership.

Cash and Vault Management
Coordinates individual cash drawers, deposits, and other transactions, reviews chargebacks and payment disputes/questions daily. Maintains responsibility for cash levels kept in the vault and monitors checks and other items held there. Is responsible for securing the vault and access to it. Ensures that the vault is balanced daily and at least once a week, the Fiscal Coordinator will ensure that someone outside of the area double counts the vault. Reconciles credit cards daily as well as other account reconciliations. Completes any research as needed for credit card or other payments and responds to any inquiries. Utilizes recognized cash handling processes and procedures.

Diversity, Equity, & Inclusion
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and community members.

OTHER DUTIES & RESPONSIBILITIES
Attends all required department meetings and training. Manages multiple assignments of varying complexity while meeting federal, state, and internal regulations and procedures.

Serves as customer service lead in the department. Demonstrates the ability to adapt to changing needs of the College and business partners. Hours may include working outside of a normal workweek schedule to support workload. Works overtime as needed to meet business demands.

CORE COMPETENCIES
Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Leadership, Planning & Organizing, Business Acumen, Technology Savvy, Building Partnerships, and Valuing Differences

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: Standard organizational skills, generally accepted accounting principles, generally accepted auditing standards, Government Auditing Standards, computer software programs, and enterprise applications, including cloud applications, including Microsoft Office applications (Word, Excel, Outlook), and accounting programs and software.

Skill in: Exceptional customer service; excellent verbal and written communication both internally within the College and outside the College; excellent organization; preparing invoices and financial reports; statistical data entry; application of job software including word processing and spreadsheets.

Ability to: Maintain vault and cash handling processes and procedures, work closely with internal and external partners at various levels; operate general office equipment; work with minimal supervision; provide support for the work of others on accounts receivables projects; accurately post information to records; apply accounting principles; apply basic organizational principles to practical work situations; develop and maintain effective working relationships with associates, supervisors, job contacts, and public; collect data, establish facts, and draw valid conclusions; perform detailed work with numerical data; research and analyze financial matters; answer general and technical accounting questions; read and comprehend technical information; critically think and problem solve effectively; maintain the confidentiality of non-public and sensitive information; maintain accurate and complete work records.

PHYSICAL REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into a computer. The employee frequently sits, stands, and walks for periods of time. The employee converses verbally or manually with others in person and by telephone. Vision demands include close, relatively detailed vision when focusing on a computer screen. The employee occasionally lifts up to 10 pounds.

MINIMUM QUALIFICATIONS
An Associate’s Degree in Accounting or a closely related field and four (4) years of related experience.

State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

*An appropriate combination of education, training, coursework, and experience may qualify a candidate.



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