Network Infrastructure Architect

Position Title
Network Infrastructure Architect

Position Number
067811

Department
Information Technology Service - 205400

Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications

• Bachelors degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering or other related technical degree from an appropriately accredited institution and four years progressive experience in the field of information technology;

or

• Bachelors degree from an appropriately accredited institution and five years progressive experience in the field of information technology;

or

• an equivalent combination of education and experience.

License/Certification Required

N/A

Essential Duties and Responsibilities

The role of an Infrastructure Architect is to help architect solutions for the services provided by the Infrastructure team. This will include meeting with stakeholders to determine needs and requirements. When architecting a solution, you will work with stakeholders, other architects, engineers, and Support personnel to architect a complete solution, including all phases of the project. (Ex. needs gathering, solution standup, operational and maintenance planning, support needs, and ongoing improvement/upgrade planning).

Once a solution is architected, you will work closely with other members of your team and other areas of ITIS / ITS for implementation.

You will have the opportunity to develop a broad knowledge and understanding of the infrastructure solutions provided by your team. You will be given opportunities to develop this knowledge through training and education opportunities and by working with other ITS members. Additionally, you will develop one or more specializations in certain technology areas your team oversees. Investigation and reporting on new technologies will also be part of your responsibility.

Architecture:
Design / Plan / Implement and support campus network architecture and functionality changes in
core routing/switching, and data centers, as well as maintaining our connectivity to our ISP .
Including:

• Campus exterior gateway protocol ( BGP ) routing architecture with NCREN / Internet2 / Internet
• Campus WAN connectivity.
• Connectivity to local commercial/non-University locations with University-related endeavors.
• Campus VoIP services IP infrastructure

Consultancy Services :
Provide consultancy services to stakeholders as it relates to current or potential offerings. It will be
the responsibility of this position to counsel customers on best-practice approaches as it pertains to networking for any new IT project they will be implementing. Plan, implement and support
networking requirements for campus research projects, as required; Investigate and prototype
emerging network technologies and plan for production introduction of network technologies new to Appalachian State University.

Problem Resolution:
Work on customer issues/requests as the needs arise (through tickets, emails, or other
means). This includes but is not limited to doing the following to service those needs: VLAN
changes, switch/router/firewall configuration, using advanced troubleshooting tools (for
example, packet capturing or spectrum analyzers), and professionally interacting with the customers to fully understand their problems.

Suggested Salary Range
$103,000 - $114,628

Physical Demands of Position

Typical physical demands of a professional position within a university.

Special Instructions to Applicants

• This position has potential for a remote work arrangement within the State of North Carolina, consistent with university policy .
• Opportunity to take one class per semester in the UNC system.

For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:

(1) Cover Letter
(2) Resume
(3) List of References with Contact Information (please provide a minimum of 3) or include references in the application form.

AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Director of Human Resources/ EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA /504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

Quick Link
https://appstate.peopleadmin.com/postings/35816

Posting Number
201501016P