Research Technician II / ITS - Institutional Research &
California State University, San Bernardino
Unit 9 - CSUEU - Technical Support Services,
Temporary, Full Time, Information Systems & Technology
California State University, San Bernardino is a preeminent center
of intellectual and cultural activity in Inland Southern
California. Opened in 1965 and set at the foothills of the
beautiful San Bernardino Mountains, the university serves more than
20,000 students each year and graduates about 4,000 students
annually. CSUSB reflects the dynamic diversity of the region and
has the most diverse student population of any university in the
Inland Empire. Seventy percent of those who graduate are the first
in their families to do so.
At CSUSB, you can:
- Build your future
- Work with the best
- Be your authentic self
- Focus on you
- Make a lasting impact
- Work for a purpose that is greater than your own
- Bring everything you are, become everything you want
We collaborate with the campus community in support of strategic
planning, enrollment planning, assessment, and continuous
improvement through consultative program design and timely
dissemination of reliable information.
Our goals are:
Provide expertise and support for program design, assessment,
and continuous improvement.
Develop, provide, and maintain timely and accurate
institutional data to internal and external audiences.
Conduct project-based research and analyses.
The Office of Institutional Research and Analytics conducts
institutional research and partners with the campus community to
support planning, accreditation, and evidence-based decision-making
for student success. The main function of a research technician is
to provide expertise in data analysis, visualization, mining,
management and reporting to campus leadership and other offices
The functions include but are not limited to:
- Conduct data mining, reporting, analyses and write summaries in
support of planning, enrollment management, policy formation,
decision-making, and accreditation. Report for internal and
external surveys, local, state and federal reporting and
information requests. Responsible for generating statistics for
external surveys and information requests (from the CSU
Chancellor's Office, IPEDS, College Board, Princeton Review, US
News World Report, National Science Foundation, CalPASS, and other
- Create and maintain accurate SPSS syntax and SQL scripts to
extract data, conduct analyses, prepare and finalize Enrollment
Report System (ERS) files, design and update dashboards, and
fulfill adhoc requests.
- Collaborate and coordinate with other departments on campus to
ensure the timely completion and accuracy of routine reports and
special projects. Construct, test, implement, and evaluate internal
Application Review Deadline:
This position will
remain open until filled. The initial review of applications will
begin on March 2, 2022.
Required Application Materials
- Candidates are required to attach a letter of application,
curricula vitae/resume, and a list of at least three (3)
- Generally, Monday through Friday from 8:00 am to 5:00 pm. Some
weekends and evenings may be required.
Required Education and Experience
- Thorough knowledge of research techniques, including the
planning of studies and investigations, determining variables,
developing bibliographical and other sources of data, and
preparation of research reports.
- General knowledge of statistical principles and procedures,
including methods of collecting statistical data, simple
correlation methods, time series analyses, analysis of frequency
series, sampling techniques, and construction of index
- General knowledge of sources of information on social,
economic, and population trends in California.
- Ability to prepare questionnaires and other survey
- Ability to gather, compile, and analyze research data, and to
present data in tabular, graphic, and pictorial form, ability to
prepare and work clear and comprehensive reports.
- Capacity for independent and creative thinking and writing on
research and statistical problems; ability to plan, organize and
supervise the work of a small team.
- Ability to maintaining strong working relationships with
diverse on- and off-campus populations.
- Communication that is clear and effective both orally and in
- Critical thinking and problem-solving ability to creatively
solve a broad spectrum of issues and develop new structures and
procedures as needed.
- Experience: Two years of progressively responsible experience
in technical research or statistical work in the collection.
compilation, and analysis of data. Graduate study in the social
sciences, economics, mathematics, statistics, public or business
administration or engineering may be substituted for the required
experience on a year-for-year basis.
- Education: Equivalent to graduation from a four-year college or
university. Additional experience which has demonstrated that the
applicant has acquired and successfully applied the knowledges and
abilities delineated above may be substituted for the required
education on a year-for-year basis.
Anticipated Hiring Range: $3,721 - $4,813 per month
Classification Range: $3,721 - $6,733 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our
educational mission, California State University, San Bernardino
seeks a campus climate that welcomes, celebrates, and promotes
respect for the entire variety of human experience. In our
commitment to diversity, we welcome people from all backgrounds,
and we seek to include knowledge and values from many cultures in
the curriculum and extra-curricular life of the campus community.
Our commitment to work toward an environment that values diversity
requires that we create, promote, and maintain activities and
programs which further our understanding of individual and group
diversity. We will also develop and communicate policies and
promote values which discourage intolerance and
The concept and dimensions of diversity are to be advanced and
incorporated into every aspect of university activity, including
student life, the curriculum, teaching, programs, staffing,
personnel training practices, research, community services, events,
and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the
following: race, ethnicity, religious belief, sexual orientation,
sex, gender identity, gender expression, ability, socioeconomic
status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with
the university. The president, in addition to a personal commitment
and involvement, may use the University Diversity Committee, campus
administrators, faculty, staff, and students as well as other
members of the campus community to effectively implement the
philosophy and intent of this statement.
A background check (including a criminal records check) must be
completed satisfactorily before any candidate can be offered a
position with the CSU. Failure to satisfactorily complete the
background check may affect the application status of applicants or
continued employment of current CSU employees who apply for the
The person holding this position is considered a `mandated
reporter' under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative
Action/Equal Opportunity Employer. We consider qualified applicants
for employment without regard to race, religion, color, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, sexual orientation, genetic information, medical
condition, disability, marital status, or protected veteran
This position may be "Designated" under California State
University's Conflict of Interest Code. This would require the
filing of a Statement of Economic Interest on an annual basis and
the completion of training within 6 months of assuming office and
every 2 years thereafter. Visit the Human Resources Conflict of
Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination,
Sexual Harassment, and Sexual Violence, including Domestic
Violence, Dating Violence, and Stalking. This requires completion
of Sexual Violence Prevention Training within 6 months of assuming
employment and on a two-year basis thereafter. (Executive Order
To view full description and to apply, visit: https://www.csusb.edu