This job has expired

Research Technician II / ITS - Institutional Research

California State University, San Bernardino
California, United States
Salary Not specified
Posted Date
Sep 8, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology
Employment Level
Employment Type
Full Time
You need to sign in or create an account to save a job.

Research Technician II / ITS - Institutional Research & Analytics
California State University, San Bernardino

Job No: 510746
Work type: Staff
Categories: Unit 9 - CSUEU - Technical Support Services, Temporary, Full Time, Information Systems & Technology


California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:
  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

Department Summary

We collaborate with the campus community in support of strategic planning, enrollment planning, assessment, and continuous improvement through consultative program design and timely dissemination of reliable information.

Our goals are:
  • Provide expertise and support for program design, assessment, and continuous improvement.
  • Develop, provide, and maintain timely and accurate institutional data to internal and external audiences.
  • Conduct project-based research and analyses.

  • Job Summary

    The Office of Institutional Research and Analytics conducts institutional research and partners with the campus community to support planning, accreditation, and evidence-based decision-making for student success. The main function of a research technician is to provide expertise in data analysis, visualization, mining, management and reporting to campus leadership and other offices across campus.

    The functions include but are not limited to:
    • Conduct data mining, reporting, analyses and write summaries in support of planning, enrollment management, policy formation, decision-making, and accreditation. Report for internal and external surveys, local, state and federal reporting and information requests. Responsible for generating statistics for external surveys and information requests (from the CSU Chancellor's Office, IPEDS, College Board, Princeton Review, US News World Report, National Science Foundation, CalPASS, and other organizations).
    • Create and maintain accurate SPSS syntax and SQL scripts to extract data, conduct analyses, prepare and finalize Enrollment Report System (ERS) files, design and update dashboards, and fulfill adhoc requests.
    • Collaborate and coordinate with other departments on campus to ensure the timely completion and accuracy of routine reports and special projects. Construct, test, implement, and evaluate internal surveys.

    Employment Status: Full-time, Temporary, Non-exempt position.

    Application Review Deadline: This position will remain open until filled. The initial review of applications will begin on March 2, 2022.

    Required Application Materials
    • Candidates are required to attach a letter of application, curricula vitae/resume, and a list of at least three (3) professional references.

    Work Schedule
    • Generally, Monday through Friday from 8:00 am to 5:00 pm. Some weekends and evenings may be required.

    Key Qualifications
    • Thorough knowledge of research techniques, including the planning of studies and investigations, determining variables, developing bibliographical and other sources of data, and preparation of research reports.
    • General knowledge of statistical principles and procedures, including methods of collecting statistical data, simple correlation methods, time series analyses, analysis of frequency series, sampling techniques, and construction of index numbers.
    • General knowledge of sources of information on social, economic, and population trends in California.
    • Ability to prepare questionnaires and other survey instruments.
    • Ability to gather, compile, and analyze research data, and to present data in tabular, graphic, and pictorial form, ability to prepare and work clear and comprehensive reports.
    • Capacity for independent and creative thinking and writing on research and statistical problems; ability to plan, organize and supervise the work of a small team.
    • Ability to maintaining strong working relationships with diverse on- and off-campus populations.
    • Communication that is clear and effective both orally and in writing.
    • Critical thinking and problem-solving ability to creatively solve a broad spectrum of issues and develop new structures and procedures as needed.

    Required Education and Experience
    • Experience: Two years of progressively responsible experience in technical research or statistical work in the collection. compilation, and analysis of data. Graduate study in the social sciences, economics, mathematics, statistics, public or business administration or engineering may be substituted for the required experience on a year-for-year basis.
    • Education: Equivalent to graduation from a four-year college or university. Additional experience which has demonstrated that the applicant has acquired and successfully applied the knowledges and abilities delineated above may be substituted for the required education on a year-for-year basis.


    Anticipated Hiring Range: $3,721 - $4,813 per month

    Classification Range: $3,721 - $6,733 per month

    Statement of Commitment to Diversity

    In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

    The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

    Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

    The implementation of the Commitment to Diversity will rest with the university. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to effectively implement the philosophy and intent of this statement.

    Supplemental Information

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

    The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

    This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

    This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

    To view full description and to apply, visit:

    You need to sign in or create an account to save a job.

    Get job alerts

    Create a job alert and receive personalized job recommendations straight to your inbox.

    Create alert