Department of Public Safety
Associate Director Technical and Administrative Services
Commensurate with Experience
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
The Associate Director of Administration and Technical Services for
Campus Safety and Emergency Management Services ( CSEMS ) directs
and oversees departmental and campus-wide enterprise security
technologies utilized by the Department of Public Safety / Fire and
Life Safety Services; Emergency Management; Global Safety Support
Services and CSEMS Administrative departments.
The position provides project management leadership in assessing,
budgeting, coordinating, reporting, and communicating with all
stakeholders. Projects include, but are not limited to, security
technologies, administrative systems, computer aided dispatching
systems, electronic access control integration, and campus-wide
video security systems ( VSS ). The position oversees the CSEMS
Video, Access Security Technology Team ( VASTT ) by leading,
mentoring and supervising its employees and collaborates with
external vendors to meet the goals and objectives of the
The position serves as part of CSEMS administration and performs
administrative functions, to include duties associated with the
Director of Administration role during the incumbent’s absence or
as directed. The position ensures systematic management of supplies
and equipment; documents procedures and protocols; generates
proposals and makes recommendations.
Bachelor’s degree required. Management information technology /
computer science, with demonstrated administrative and project
management skills. . A minimum of 4 years of experience in a
supervisory/leadership role and collaborative inter-departmental
experience and work in university setting..
Must successfully pass a background investigation, an initial drug
screening, and participate in random drug testing.
Job Specific Qualifications
A high degree of customer service skills with technical knowledge
and a working background with the latest technology is necessary to
understand and manage projects related to security cameras, mobile
technologies, databases, electronics, computing, networking and
- Ability to analyze and base decisions on various components of
major technical projects, including project vision, goals and
objectives; change-management processes, risks/legal aspects, and
- Provides team leadership and promotes communication with a
variety of campus and non-campus constituents.
- Negotiate and compromise as needed for project elements such as
resources, schedules/time, and budget items.
- Provides an organized and systematic planning and documentation
process throughout all project management phases.
- Participates in various security planning phases of building
projects related to electronic access and video security
- Maintains documentation related to building security
- Consults with prospective users concerning requirements for
projects such as electronic access control, alarm and video
surveillance systems, and other equipment or software
- Coordinates with outside vendors and University departments
such as Department of Public Safety; Information Technology
Services; Campus Planning, Design and Construction; Physical Plant;
and Auxiliary Services to identify enterprise project impacts and
- Works in partnership with CSEMS departments in identifying
needed technical resources and placement of those resources.
- Ensures University / vendor maintenance and/or contractual
obligations are met with technical systems that are under the
positions span of control.
- Delegates Administrative Computer Systems ( ACS ) and VASTT
resources to support DPS in-car video systems, body-worn cameras,
key and service weapon automated retrieval system, CSEMS issued
cellular phones, applications and procedures related to the
University-wide video security and electronic access control
- Administers hardware and software management functions for a
variety of security systems.
- Directs/delegates the distribution and testing of a variety of
- Supports, coordinates the DPS Emergency Communications Center
technologies such as voice/telephone systems and other emergency
first-responder applications and communication devices.
- Delegates staff to monitor, maintain, update and troubleshoot a
variety of technical equipment and software applications.
- Has working knowledge of systems that are under span of control
in order to troubleshoot and/or coordinate with ITS, ACS, and
vendors to ensure systems are running optimally.
- Maintains informed of emerging safety, security, law
enforcement and related technologies.
- Leads, motivates, and coaches professional technical staff.
Participates in the University’s performance partnership
- Develops and assesses team job functions, deploys resources as
- Identifies efficiencies, leverages top performance to provide
internal and external customer service.
- Encourages staff participation in meetings, trainings, and
- Provides training to a variety of users on proper use, policies
and best practices related technical equipment and/or
- Meets regularly with direct report staff to exchange project
updates, discuss technical challenges and end-user needs.
- Presents updates, proposals and introduces new technology
proposals to wider audiences.
- Prepares and formalizes proposals, standard operating
procedures and disseminates reports and information related to
technical projects and equipment. Updates existing policies as
- Meets with Director of Administration on a regular basis and
provides team/project updates
- Serves as liaison with Administrative Computing Services for
desktop supported needs.
- Serves as an administrative resource to the Director of
Administration during incumbent’s absence or as directed, including
responding to staff questions, managing staff schedules and
oversight of clerical/administrative work activities.
In addition to completing an online application, please attach a
resume and cover letter.
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