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Director of the Learning Center

University of Rochester
Rochester, New York
salary commensurate with experience, benefits
Posted Date
Sep 8, 2022

View more

Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services
Employment Level
Employment Type
Full Time
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Reporting to the Dean of College in Arts, Sciences & Engineering, the Director of the Learning Center provides leadership and strategic vision to promote quality, evidence-based support for student learning.  This position serves to elevate the profile of learning support and to articulate the role and support the adoption of quality, evidence-based learning programming in meeting goals and priorities.  The Director is responsible for overall management and organization of all activities and staff associated with the Learning Center.

The Learning Center ( collaborates with students, instructors, staff, administrators, community partners, and other stakeholders to build a community of learners with a commitments to evidence-based learning; a diverse, equitable, and inclusive community of learners where all belong and are empowered to contribute; and accountability and improvement through ongoing self-reflection, assessment, and evaluation. The Learning Center supports undergraduate students with services that encourage academic success and quality learning through a range of free, voluntary and confidential programs. Course-specific programs include peer-led team learning workshops, study groups, and one-on-one tutoring. Programs supporting overall study habits include the Study Zone and the Academic Success Coaching Program (one-on-one academic success coaching, a study skills course, and study skills workshops for student organizations). The Learning Center also supports graduate students as learners in Arts, Sciences & Engineering, the School of Medicine and Dentistry, the Simon Business School, and the Warner School of Education.


Qualifications. Required: Master’s degree. Preferred: PhD, EdD or other terminal degree.


Experience. Required: 3 years (6 semesters or 9 quarters) of learning support experience or equivalent combination of education and experience; demonstrated supervisory experience. Preferred: 8 years of progressively responsible higher education work experience, preferably in a university learning center; and experience working with STEM faculty, working in a STEM field or other STEM background.


Knowledge, skills, abilities. Required: Subject matter expertise in the published research and best practices of learning and learning centers; demonstrated ability to collect, manage and analyze confidential internal data, external benchmarking and published research to design, implement and evaluate programming and outreach initiatives that proactively advance evidence-based, high-quality learning programming practice; strong project management skills, including ability to prioritize and manage multiple complex projects, coordinate with partners and initiate and execute appropriate timelines; ability to problem solve, think critically and make sound judgments; ability to adjust to rapidly changing priorities and environment; ability to establish strong working partnerships with diverse administrators, faculty, staff and students. Preferred: demonstrated ability to think strategically and lead change; demonstrated ability to develop relationships with influential university leaders, faculty champions and academic units to create a network of support; demonstrated ability to create productive partnerships with other campus teaching and learning offices to amplify the impact of services provided to the campus community.


For more information and to apply online please visit, search for Job ID 239334.

The University of Rochester, an Equal Opportunity Employer, has a strong commitment to diversity and actively encourages applications from candidates from groups underrepresented in higher education.

EOE Minorities/Females/Protected Veterans/Disabled


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