University College Advising - 202UCA
Description of University
Appalachian State University, in North Carolina's Blue Ridge
Mountains, prepares students to lead purposeful lives as global
citizens who understand and engage their responsibilities in
creating a sustainable future for all. The transformational
Appalachian experience promotes a spirit of inclusion that brings
people together in inspiring ways to acquire and create knowledge,
to grow holistically, to act with passion and determination, and
embrace diversity and difference. As one of 17 campuses in the
University of North Carolina system, Appalachian enrolls more than
20,000 students, has a low student-to-faculty ratio and offers more
than 150 undergraduate and graduate majors.
- Master's degree from an accredited institution with an emphasis
in student development, higher education, or related area.
- Experience working with students in a college setting and a
demonstrated commitment to the educational development of students.
Successful candidates will have experience working with pre-Nursing
and/or health-related majors.
- Advanced technology skills and experience with the ability to
quickly learn technical advising tools including Banner,
DegreeWorks, TracCloud, Slate, Google Software, etc.
- Evidence of excellent verbal and written communication skills
as well as outstanding organizational, interpersonal, and problem
- Exhibits energy, enthusiasm, a positive approach to work,
attention to detail and accuracy, and a strong work ethic.
- Ability to establish excellent rapport with students, parents
and families, colleagues and the campus community.
- Evidence of a commitment to diversity and inclusion and serving
the needs of a diverse population.
- Exhibits a high level of ethics, integrity, confidentiality,
Essential Duties and Responsibilities
University College (UC) Academic Advising, the point of entry for
all main campus, first-time, degree-seeking undergraduate students
at Appalachian State University, is seeking qualified candidates
for one full-time, 12-month academic advisor.
Primary responsibilities include but are not limited to:
- Advises and manages a caseload of approximately 400 undeclared
students, including a significant population of pre-Nursing majors
on a full-time, 12-month contract.
- Advises incoming students in conjunction with new student
orientation. May serve as an orientation advisor during the summer,
fall and spring academic orientation periods.
- Meets with all required students in the caseload at least once
during the semester for academic planning. Also, is available to
meet with students who have voluntary advising as needed.
- Monitors all students in the caseload who are on academic
probation. Assists in leading probation workshops each year, as
- Serves as a mentor to new advisors after gaining advising
experience and skills.
- Specializes in pre- NUR major curriculum and related policy
- Attends all training events scheduled for advisors as follows:
New advisors: complete the Advisor Training Model, apprentice with
a seasoned, full-time advisor, attend monthly training sessions on
advising updates and issues, and attend all orientation training
sessions held during the summer and academic year. Continuing
advisors: attend training and professional development sessions
scheduled for all academic advisors during the summer and academic
year as well as the monthly sessions on advising updates and
issues. All advisors are expected to stay abreast of university
academic policies and procedures, current research and developments
in the field of academic advising and to share resources with their
- Serves as a liaison between University College Academic
Advising, assigned academic departments, and one Student
- Keeps accurate records of student contacts, documents student
visits for accountability purposes, and maintains
- Establishes and maintains collegial, respectful relationships
with colleagues, students, parents and families and appreciates and
encourages diversity and inclusion.
- Represents University College Academic Advising at various
committees and University-related functions, including open houses
and Admissions receptions.
- Actively participates in all current and new initiatives of
University College Academic Advising.
- Assists with special projects as deemed appropriate by UC
Academic Advising Leadership Team.
- Job Knowledge: Advisor demonstrates knowledge and skill
necessary to perform effectively; maintains relevant info, keeps
info current, and communicates it well.
- Student-Centered Advising Skills: Advisor demonstrates skills
that create a positive advising session: listening, flexibility,
patience, receptivity, and responsiveness. Advisor is consistently
available to meet with students via appointments and walk-ins,
including students whose advisor (off-contract, part-time advisor,
for example) is unavailable.
- Assessment of Student Needs: Advisor accurately assesses
students' skills, needs, goals, concerns, and problems and provides
- Adherence to work schedule: Advisor works 40 hours each week,
except on holidays, vacation, and sick days. Advisor maintains a
reasonably detailed calendar indicating appointments and Advising
Center availability and clearly communicates with supervisor about
scheduling, requesting days off, etc.
- Professional Contributions and Development: Advisor seeks to
improve skills and effectiveness as a professional. Advisor
presents and participates in meetings and conferences beyond the
office and attends appropriate and relevant workshops and
professional development opportunities.
- Interpersonal Skills: Advisor demonstrates ability to
collaborate and communicate effectively and respectfully with
colleagues, supervisors, students, and parents.
- Organizational Skills: Advisor demonstrates ability to maintain
records and an electronic filing/retrieval system, and has ready
access to resources.
- Liaison Responsibilities: Advisor is responsible for
maintaining contacts outside the department for the purpose of
acquiring and disseminating pertinent information to
- Technological skills appropriate for performance of job duties:
Uses technology in an appropriate and professional manner and stays
current with advising and orientation technology (Banner 9 and Self
Service, DegreeWorks, TracCloud, Early Registration Advising,
- Additional Responsibilities/ Leadership Roles/Special Projects:
Advisor participates in or initiates additional responsibilities
and special projects (ex. committees, task forces).
Suggested Salary Range
$47,000 - $52,000
Physical Demands of Position
Typical physical demands of a professional position within a
university, including significant desk and computer work.
Special Instructions to Applicants
For a complete application, please apply and submit all
below-required documents electronically through Appalachian State
University's Job Board:
- letter of interest indicating experience related to the
responsibilities and qualifications,
- a current resume,
- unofficial transcripts of all graduate work,
- a diversity statement (up to 500 words) articulating your
philosophy of advising in relation to your commitment/experience in
supporting diversity, equity, and inclusion in education,
- contact information (name, job title, address, email, telephone
number) of three professional references.
Review of applications will begin September 19, 2022 and will
continue until the position is filled.
Appalachian State University is an Affirmative Action/Equal
Opportunity Employer. The University does not discriminate in
access to its educational programs and activities, or with respect
to hiring or the terms and conditions of employment, on the basis
of race, color, national origin, religion, sex, gender identity and
expression, political affiliation, age, disability, veteran status,
genetic information or sexual orientation.
Director of Human Resources/ EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
ADA /504 Coordinator & Office of Disability Resources
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity,
equity, and inclusive excellence both locally and globally.
We understand that the successful implementation of diversity,
equity, and inclusive excellence is the responsibility of the
entire university community, including alumni and official
university governing bodies. A diverse campus community supports an
influx of broad and distinct ideas that increase learning
opportunities and strengthen the impact of our community as we work
collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an
equitable environment where all will know that they belong and are
safe to express their culture, identity, values, ideas, opinions,
and creativity. We are committed to creating a culture of equity
opportunity for all, one that has an expectation of fairness,
justice, and equity-minded practice at all levels of the university