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Academic Advisor

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Position Title Academic Advisor Position Number 090891 Department University College Advising - 202UCA Description of University
Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors. Minimum Qualifications
  • Master's degree from an accredited institution with an emphasis in student development, higher education, or related area.
  • Experience working with students in a college setting and a demonstrated commitment to the educational development of students. Successful candidates will have experience working with pre-Nursing and/or health-related majors.
  • Advanced technology skills and experience with the ability to quickly learn technical advising tools including Banner, DegreeWorks, TracCloud, Slate, Google Software, etc.
  • Evidence of excellent verbal and written communication skills as well as outstanding organizational, interpersonal, and problem solving skills.
  • Exhibits energy, enthusiasm, a positive approach to work, attention to detail and accuracy, and a strong work ethic.
  • Ability to establish excellent rapport with students, parents and families, colleagues and the campus community.
  • Evidence of a commitment to diversity and inclusion and serving the needs of a diverse population.
  • Exhibits a high level of ethics, integrity, confidentiality, and professionalism.
License/Certification Required
N/A Essential Duties and Responsibilities
University College (UC) Academic Advising, the point of entry for all main campus, first-time, degree-seeking undergraduate students at Appalachian State University, is seeking qualified candidates for one full-time, 12-month academic advisor.

Primary responsibilities include but are not limited to:
  • Advises and manages a caseload of approximately 400 undeclared students, including a significant population of pre-Nursing majors on a full-time, 12-month contract.
  • Advises incoming students in conjunction with new student orientation. May serve as an orientation advisor during the summer, fall and spring academic orientation periods.
  • Meets with all required students in the caseload at least once during the semester for academic planning. Also, is available to meet with students who have voluntary advising as needed.
  • Monitors all students in the caseload who are on academic probation. Assists in leading probation workshops each year, as needed.
  • Serves as a mentor to new advisors after gaining advising experience and skills.
  • Specializes in pre- NUR major curriculum and related policy information.
  • Attends all training events scheduled for advisors as follows: New advisors: complete the Advisor Training Model, apprentice with a seasoned, full-time advisor, attend monthly training sessions on advising updates and issues, and attend all orientation training sessions held during the summer and academic year. Continuing advisors: attend training and professional development sessions scheduled for all academic advisors during the summer and academic year as well as the monthly sessions on advising updates and issues. All advisors are expected to stay abreast of university academic policies and procedures, current research and developments in the field of academic advising and to share resources with their colleagues.
  • Serves as a liaison between University College Academic Advising, assigned academic departments, and one Student Development office.
  • Keeps accurate records of student contacts, documents student visits for accountability purposes, and maintains confidentiality.
  • Establishes and maintains collegial, respectful relationships with colleagues, students, parents and families and appreciates and encourages diversity and inclusion.
  • Represents University College Academic Advising at various committees and University-related functions, including open houses and Admissions receptions.
  • Actively participates in all current and new initiatives of University College Academic Advising.
  • Assists with special projects as deemed appropriate by UC Academic Advising Leadership Team.

Evaluation Competencies:
  • Job Knowledge: Advisor demonstrates knowledge and skill necessary to perform effectively; maintains relevant info, keeps info current, and communicates it well.
  • Student-Centered Advising Skills: Advisor demonstrates skills that create a positive advising session: listening, flexibility, patience, receptivity, and responsiveness. Advisor is consistently available to meet with students via appointments and walk-ins, including students whose advisor (off-contract, part-time advisor, for example) is unavailable.
  • Assessment of Student Needs: Advisor accurately assesses students' skills, needs, goals, concerns, and problems and provides appropriate responses.
  • Adherence to work schedule: Advisor works 40 hours each week, except on holidays, vacation, and sick days. Advisor maintains a reasonably detailed calendar indicating appointments and Advising Center availability and clearly communicates with supervisor about scheduling, requesting days off, etc.
  • Professional Contributions and Development: Advisor seeks to improve skills and effectiveness as a professional. Advisor presents and participates in meetings and conferences beyond the office and attends appropriate and relevant workshops and professional development opportunities.
  • Interpersonal Skills: Advisor demonstrates ability to collaborate and communicate effectively and respectfully with colleagues, supervisors, students, and parents.
  • Organizational Skills: Advisor demonstrates ability to maintain records and an electronic filing/retrieval system, and has ready access to resources.
  • Liaison Responsibilities: Advisor is responsible for maintaining contacts outside the department for the purpose of acquiring and disseminating pertinent information to colleagues.
  • Technological skills appropriate for performance of job duties: Uses technology in an appropriate and professional manner and stays current with advising and orientation technology (Banner 9 and Self Service, DegreeWorks, TracCloud, Early Registration Advising, Slate, etc.).
  • Additional Responsibilities/ Leadership Roles/Special Projects: Advisor participates in or initiates additional responsibilities and special projects (ex. committees, task forces).
Suggested Salary Range $47,000 - $52,000 Physical Demands of Position
Typical physical demands of a professional position within a university, including significant desk and computer work. Special Instructions to Applicants
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board:
  • letter of interest indicating experience related to the responsibilities and qualifications,
  • a current resume,
  • unofficial transcripts of all graduate work,
  • a diversity statement (up to 500 words) articulating your philosophy of advising in relation to your commitment/experience in supporting diversity, equity, and inclusion in education,
  • contact information (name, job title, address, email, telephone number) of three professional references.
Review of applications will begin September 19, 2022 and will continue until the position is filled. AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Director of Human Resources/ EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA /504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056 Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community. Quick Link Posting Number 201501012P
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