Get to Know American University
At American University we value open and honest inquiry, servant
leadership, and the affirmation of the human dignity of all. We
envision a thriving AU community where individuals of all
identities and experiences are understood, appreciated, and fully
included, and where equitable treatment, opportunities, and
Our diverse community of students, faculty, and staff represent
every state and more than 150 countries. Our internationally
recognized faculty are today's thought leaders in the areas of
public policy, law, the arts, communications, international
development, and more. Our staff are innovative, service-oriented,
and dedicated to moving the university towards achieving its
strategic goals. We are committed to an excellent experience for
all of our students, faculty and staff and share a passion for
creating change through our knowledge and our work.
Learn more about American University by clicking here .
About the Department/Unit
WAMU 88.5 is Washington DC’s leading public radio station for NPR
news and information. It’s our mission to connect Washingtonians
with each other and the world through balanced, enlightening,
inspiring and entertaining programs of the highest quality.
The Chief Operating Officer (COO) reports directly to the General
Manager and is responsible for the development, management, and
implementation of WAMU’s strategic priorities. The COO will manage
WAMU’s day-to-day operations and organization-wide initiatives, and
will oversee WAMU’s critical business functions, including finance,
human resources, technology, facilities, and business
administration. The COO will support the expansion and
diversification of new audiences, digital innovation, strategic
partnerships, and community engagement.
The COO will serve as a member of the executive team in charge of
all facets of daily operations at WAMU. The role requires strong
project, financial, and human capital management skills and the
ability to prioritize in a fast- paced media environment.
The COO will work collaboratively across WAMU, American University
partners, and key stakeholders to develop and execute tactical
plans that align with strategic objectives, establish and deliver
clear operating plan to increase the overall impact of the
WAMU/DCist brands. This position will oversee and act as an
effective steward of an operating budget and financial structure
and will seek innovative opportunities to build partnerships,
increase revenue and strengthen teams with attention to diversity,
inclusion and creativity.
- Strategic Leadership & Operations Management:Manage
daily operations in furtherance of revenue and business objectives.
Build and implement an overall operation plan to advance WAMU’s
annual strategies. Regularly review of operational results, through
the analysis of KPIs designed to effectively monitor progress of
new initiatives, proactively identify potential risks, and
strategize with executive leadership to translate data to inform
organizational decisions. Establish clearly defined goals and
objectives and effectively communicate same through regular
meetings and the performance management process.
- Business Administration: Provide oversight for WAMU’s
business administration team in partnership with the Managing
Director of Finance and Administration, including budget
management; accounts payables and receivables, financial
reconciliations, forecasts, reports, and audits.
- Partnerships and Relationship Building: Develop and
maintain a broad understanding of all WAMU business units. Serve as
the lead contributor to WAMU’s general business planning regarding
operations, staffing, finance, and technology to continue to build
and maintain strong collaborative relationships with a wide range
of people within the organization, American University, the
community and with other media entities.
- Human Resources: Provide oversight for human resources,
including talent management, recruitment and retention, and
adherence to WAMU’s the collective bargaining agreement and
commitment to diversity, equity and inclusion.
- Facilities Management & Technical Operation:Provide
oversight of WAMU’s technology needs, office logistics, and
procedures related to the operation of the WAMU facility, including
physical security, parking, safety, and business continuity events.
Ensures strong communications and relationships with American
University facilities and police departments.
Position Type/Expected Hours of Work
- This position will manage Director of human resources (16881),
Managing Dir finance and administration (18268), and Sr. Director,
technology operations (12071)
Required Education and Experience
- Full-Time, 35 hours/week.
- Division Leader C.
Preferred Education and Experience
- Bachelor's degree or equivalent.
- 10+ years of relevant experience.
Additional Eligibility Qualifications
- Master's degree or equivalent.
- 10+ years of relevant experience .
- 10+ years of business administration experience, preferably
within a large media organization, and/or complex institution which
- Organizational design and structure
- Legal compliance, including FCC, labor and employment law
- Financial, contract and project management
- Talent acquisition and development with an emphasis on
diversity, equity, and inclusion
- Demonstrated team building experience with an ability to coach,
lead and inspire
- Strong written and verbal communication skills
- Exceptional interpersonal skills
- Demonstrated ability to use data and analytics to inform
- Hiring offers for this position are contingent on successful
completion of a background check.
- To ensure the health and safety of our community AU requires
COVID-19 vaccinations for faculty and staff. Click here to learn
more about our health and safety directive .
- Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
AU offers a competitive benefits package including a 200% matching
retirement plan, tuition benefits for full-time staff and their
families, several leadership development certificates, and has been
recognized by the American Heart Association as a fit-friendly
worksite.Click here to learn about American University's unique
benefit options .
Current American University Employees
If you are a current employee at American University, please log
intoAsuccessfulU through themyAU portal . Once in AsuccessfulU,
please select the Careers tile which will take you to our internal
For more information or assistance with the American University
careers site, email firstname.lastname@example.org .
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.
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