Program Director, COAST (Creating Opportunities for Academic Success & Transfer) and ECAP&O (Early

Job Vacancy Announcement

Position Information

Position Title

Program Director, COAST (Creating Opportunities for Academic Success & Transfer) and ECAP&O (Early College Access Programs and Orientation)

Position Type

Staff

Department

Recruitment and Outreach

FLSA

Exempt

Union/Non Union

Non Union

Full Time or Part Time

Full Time

Grade

16

Salary Range

Hiring Salary Range

$78,039 - $85,843

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

Provide direct management, supervision and coordination for early college access programs, orientation services, and staff who support program participants through structured front door experiences, pre-advising, and program initiatives. The Program Director oversees components that assist program participants in developing their career/life decision making skills, transition and coping strategies, and gaining connections to the campus. Oversee the facilitation of New Student Orientation and other specialized orientations, to include dual enrollment orientations, parent sessions, and related transition programs. Ensure overall program and service success through various assessments.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s degree required in education, counseling, social work, or related field from an accredited institution, plus minimum of two (2) years of full-time or equivalent experience in providing direct services in an educational or social service environment working with at-risk college students, providing enrollment/recruitment, academic, personal, and/or career guidance and advice.
• Must have supervised personnel a minimum of two years.
• Master’s degree preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Ability and flexibility to work evening and weekend hours for outreach, recruitment and advisement to students and parents not limited to Parent/Teacher meetings, student activities/engagement, and/or evening visits for supervised staff.
• Familiarity with a large urban school system, Prince George’s County Public School preferred.
• Knowledge of the guidelines for partnerships, agreements, and programs that impact students of color college admission, enrollment, matriculation, graduation, transfer and career planning/development.
• Knowledge of student development and best practices to meet students’ needs.
• Ability to communicate effectively in spoken and written Standard English.
• Proficient in the use of various technologies used in the work setting, such as Excel, Word, PowerPoint, Outlook, Colleague, social media, etc.
• Ability to perform detailed work independently, as well as, in a team environment.
• Skill in time management, organization, assessment and making data-driven decisions.
• Able to demonstrate problem solving and critical thinking skills on a daily basis; use interactive data systems to analyze, interpret and report data.
• Skill in coordinating and conducting timely, informative and engaging workshops, presentations, information sessions and planning sessions one-on-one and in group format.

Criteria

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES

• Provides direct foundation and leadership for the comprehensive and effective development and implementation of early college access programs (e.g. Dual Enrollment, Concurrent Enrollment, etc..).
• Develop annual short- and long-term goals and objectives for the Early College Access Program and Orientation services, staff and internal/external partners.
• Understands all facets of Early College Access Program and Orientation services and responsibilities; facilitate any operation, if necessary.
• Recruits, hires, trains, supervises, and evaluates staff; Facilitates appointments with all staff including monthly staff meetings.
• Develops collaborative, effective working relationships and programs with Prince George’s County Public Schools Office of College and Career Readiness and Innovative Programs and Prince George’s Community College campus offices/departments who are critical to new student success.
• Understands the guidelines for partnerships, agreements, and programs that impact transfer and career planning.
• Assesses all programs, services and initiatives; Maintain accurate data collection to ensure the learning outcomes and program outcomes are met. Report the findings on a monthly basis to the Director of Recruitment & Admissions.
• Responsible to assist department with the analysis of data and trends in support of enrollment initiatives to meet enrollment targets and improve services.
• Coordinates the development, production and dissemination of promotional, marketing, training and informational materials for ECAP &O program services; Includes social media engagement.
• Develops, coordinates, recruits, presents, facilitates and evaluates a training program for students who have been selected to serve as Student Ambassadors to enable them to integrate student development theory into New Student Orientation planning and programming.
• Oversees the coordination, recruitment and orientation of approximately 3,500 new students annually.
• Assists with Peak Registration, specifically co-managing the online orientation facilitation.
• Be knowledgeable of and accurately communicates present and previous college catalog requirements, placement score interpretation, transfer program requirements, alternate instructional formats, and campus resources and services.
• Provides general enrollment/admissions, academic, career, and transfer advising, financial aid and scholarship information, and college success strategies to new students.
• Assists program participants in use of ARTSYS, CANVAS, Owl Link, MYPGCC Student Portal, and other web-based student services.
• Interprets High School Transcript, PARCC, Accuplacer, Michigan, SAT, ACT test results, and/or identifies the proper prerequisites and course sequences for program participants.
• Identifies and directs students to appropriate resources or departments for specialized on and off campus resources to meet individual needs.
• Assists students in resolving problems that impede a smooth registration process.
• Interprets and accurately communicates college policies and procedures for students, faculty and staff.
• Provides ECAP &O pre-admission information and services to prospective students, families, community and other constituents in a variety of formats and locations including peak registration, individual sessions, community meetings, classroom visits, college/community fairs and group sessions.
• Registers student for courses when waivers are necessary. Troubleshoots and resolves issues to facilitate student registration and documents findings and resolutions in STRK .
• Responsible for communications management relative to program participants.
• Oversees ECAP &O team in establishment, maintenance, and analysis of files, records, reports, and/or data to support programming needs.
• Oversees the marketing, recruitment, selection, scheduling and coordination of hiring, training, supervision and evaluation of staff, interns, work study students, student ambassadors and volunteers.
• Maintains currency with professional literature related to early college access, recruitment, orientation and enrollment; keep staff and the Director of Recruitment & Admissions apprised of industry trends and developments.
• Identifies and implements critical customer services standards in support of the college’s mission and strategic plan.
• Performs other duties as assigned

Job Requirements

PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle, or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions

OTHER REQUIREMENTS

• Must be able to work Monday thru Friday, 8:30 a.m. – 4:30 p.m.
• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

Is Background Check Required?

Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?

Yes

Posting Detail Information

Posting Number

PGCC187711/12

Open Date

09/02/2022

Close Date

09/30/2022

Open Until Filled

No

Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Effective August 8, 2022, Prince George’s Community College’s current vaccine mandate will expire for students, faculty, and staff. Select exceptions may apply. Face coverings will be voluntary campus-wide, including in classrooms and instructional spaces. Although the College will no longer require new employees and students to be vaccinated as a condition of employment or instruction based on current public health conditions, COVID -19 vaccines and boosters are strongly recommended.

The COVID -19 vaccine mandate will remain in effect for areas that operate under a designated governing body, including allied health, athletics, and first responders.

Application Status ; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Which of the following best describes your level of completed education? (Education details must be included in your application.)
   • Master's Degree or above from an accredited college/university
   • Bachelor's Degree from an accredited college/university
   • Associate's Degree from an accredited college/university
   • One to two years of college credit (30 credit hours is equivalent to one year)
   • Less than 30 credits from an accredited college/university
   • High School Diploma or GED
   • None of the above
2. * Do you have at least a Bachelor’s degree in counseling, psychology, social work, higher education, student services or related field?
   • Yes
   • No
3. * Do you have two (2) years of full-time or equivalent experience in providing direct services in an educational or social service environment?
   
   (Open Ended Question)
   
   
4. * Please be advised that as required by the 1986 Immigration Act, candidates must be prepared to present acceptable documentation showing identity and that you are a U.S. Citizen or an alien who is authorized to work. It is the college's policy that PGCC does not provide sponsorship for prospective employees. Are you seeking sponsorship?
   • Yes
   • No
5. * How did you hear about this employment opportunity?
   • HERC
   • HigherEd Jobs
   • Hispanic Outlook
   • Indeed
   • Personal Referral
   • PGCC Website
   • Social Media (LinkedIn, Twitter, Facebook)
   • The Chronicle of Higher Ed
   • The Washington Post
   • Other: Please indicate below
   • Educause
6. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Letter of Recommendation 1
2. Other