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Cyber Security Operations Center Analyst

Position Title
Cyber Security Operations Center Analyst

Position Number

Information Technology Service - 205400

Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications

Bachelors Degree in Computer Science, Information Systems, or related technical disciplines, or evidence of considerable professional experience in field.

License/Certification Required


Essential Duties and Responsibilities

The Cyber Security Operations Center Analyst reports to the Security Operations Manager and contributes to daily operational security services of the ITS -Office of Information Security ( ITS - OIS ); this includes providing direct execution of, or assistance with, security service requests, cyber security attack monitoring, tier-2 incident handling, data loss prevention, and other related service and project work.

Duties and responsibilities of the position include but are not limited to the following:
  • Supports Senior ITS Office of Information Security staff in the area of Security Operations.
  • Primary responsibility for tier-two handling of common security incident tickets including but not limited to malware detections, spam reports, vulnerability scans, data loss prevention reviews, and security event detections.
  • Responsible for helping define and carry out security operational procedures that support cost-effective mitigation of risks.
  • Perform special projects, research activities, and other duties as assigned.
  • Must exhibit maturity, reliability, composure, and stability under pressure as required for handling on-the-job challenges is essential.
Suggested Salary Range

Physical Demands of Position

Typical physical demands of a professional position within a university.

Special Instructions to Applicants

For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:
  • Cover Letter
  • Resume
  • List a minimum of 3 professional references in the application
Telecommuting within the State of North Carolina is an option, pursuant to University policies.

AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Director of Human Resources/ EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA /504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

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