Network Infrastructure Engineer (Network Administrator I)

Position Title
Network Infrastructure Engineer (Network Administrator I)

Position Number
068001

Department
Information Technology Service - 205400

Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications

• Bachelors degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering or other related technical degree from an appropriately accredited institution and one year progressive experience in the field of information technology;

or

• Bachelors degree from an appropriately accredited institution and one year of progressive experience in the field of information technology;

or

• an equivalent combination of education and experience.

License/Certification Required

N/A

Essential Duties and Responsibilities

Information Technology Services is looking for a driven Network Engineer to enhance and secure Appalachian State University’s computer networks. The primary role will be analyzing our network’s performance, collaborating with our IT department to increase network capacity, and providing IT network support. The network engineer should have a basic knowledge of network design and infrastructure best practices and be willing to learn. The network engineer will also be someone whose network expertise translates into the fast, stable, and secure exchange of information.

Primary Purpose of Position

This Position is an Infrastructure Engineer in the Infrastructure Architecture & Engineering team. The Infrastructure Engineers form the backbone of ITIS and have multiple roles. This position’s areas of responsibility will range from participating in the architecting and implementation of solutions to the administration of IT systems and services. Additionally, this position will function as the first contact for the resolution and future prevention of support issues.

Essential Job Functions:

• Administration of assigned systems and applications, including troubleshooting, automation, maintenance, implementation, and improvement.
• Be an expert resource and participate in network solutions.
• Implement network solutions.
• While being first contact and resolving support issues, look for common/repeating issues and develop solutions to prevent or reduce their occurrence.

Essential Duties and Responsibilities:

• VPN end user support.
• Wired and wireless network end-user support.
• Network layout and Visio documentation.
• Assisting and installing network equipment.
• Network performance and monitoring.
• Maintain current and future IT knowledge with training.

Suggested Salary Range
$55,000 - $66,205

Physical Demands of Position

Mostly Sedentary work but when new equipment installs are required the physical demands could jump to Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

All duties to be performed with or without reasonable accommodation.

Special Instructions to Applicants

For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:

• Cover Letter
• Resume

Additionally, list a minimum of 3 professional references in the application.

Position offers flexible work-from-home schedule, but please note that the job requires occasional on-site tasks. Full remote is not possible for this position due to the nature of the responsibilities.

AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Director of Human Resources/ EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA /504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

Quick Link
https://appstate.peopleadmin.com/postings/35739

Posting Number
201501010P