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Assistant Director of Ticket Sales

Employer
Auburn University
Location
Alabama, United States
Salary
Salary Not Specified
Date posted
Jul 25, 2022


Position Details

Position Information

Requisition Number

S1864P

Home Org Name

Athletic Ticket Office

Division Name

Director Intercollegiate Athletics

Position Title

Assistant Director of Ticket Sales

Job Class Code

BB44A/B

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

Auburn University Athletics seeks candidates for the position of Assistant Director of Ticket Sales who will serve as an active member of the outbound ticket sales team for Auburn University Athletics.

The Assistant Director of Ticket Sales will be responsible for selling a full menu of ticket options to athletics events and soliciting contributions to Tigers Unlimited Foundation.

About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.

Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts and more!

Learn more about Auburn’s impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn .

Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit www.auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.

The official AU job title: Coordinator, Athletic Ticket Sales

Essential Functions

  1. Conducts daily outbound calls and touch points to prospects for full season, mini plans, group, and single game tickets for football, men’s and women’s basketball, baseball, softball and gymnastics.
  2. Calls current and previous ticket buyers and cold-calls new leads to generate sales.
  3. Cultivates current and past groups and new prospects to generate sales.
  4. Contacts area businesses, youth organizations, and other large groups to promote the group ticket program.
  5. Works all home football game days and other athletic home events as determined by the Manager for Ticket Sales and Assistant Athletics Director for Ticketing to service ticket buyers.
  6. Achieves and exceeds weekly, monthly, and annual sales goals by performing daily outbound calls and setting face-to-face meetings and tours.
  7. Provides superior customer service to prospects, ticket buyers and donors throughout the season.
  8. Develops relationships across the department within all Auburn Athletics external units and Tigers Unlimited Foundation.
  9. Works closely with the Manager of Tickets sales to create new revenue generating ideas. J
  10. Job requires ability to work a flexible schedule, including weekends, holidays, and evening hours. May need the ability to travel as needed to complete job duties and responsibilities. May perform other duties as assigned.


Minimum Education and Experience

Education Level

Bachelor's degree from an accredited institution

Field of Study

No specific discipline

Years of Experience

2

Area of Experience

Ticket sales, preferably with at a major Division 1 university or professional sports, or customer service experience.

Requirements for Additional Job Levels

Level II- Bachelor’s degree in disciplines listed above plus 4 years experience with ticket sales, preferably with at a major Division 1 university or professional sports, or customer service experience.

Alternate Minimum Education and Experience (If available)

Education Level

Field of Study

Years of Experience

Area of Experience

Requirements for Additional Job Levels

Minimum Skills, License, and Certifications

Minimum Skills and Abilities

Communicate effectively with others verbally and in writing;
-pay attention to the minute details of a project or task;
-to show consideration for and maintain good relationships with others.

Knowledge of sales and customer services best practices and demonstrated track record in sales and building quality relationships.

Minimum Technology Skills

Minimum License and Certifications

None Required.

Desired Qualifications

Desired Qualifications

Posting Detail Information

Salary Range

$32,100 - $56,000

Job Category

Administrative

Working Hours if Non-Traditional

City position is located in:

Auburn

State position is located:

AL

List any hazardous conditions or physical demands required by this position

Posting Date

07/25/2022

Closing Date

EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

https://www.auemployment.com/postings/31094
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.
    • LinkedIn
    • AcademicKeys
    • The Chronicle of Higher Education
    • DiversityJobs
    • HigherEdJobs
    • HERC (Higher Education Recruitment Consortium)
    • Indeed
    • RecruitMilitary
    • The Tuskegee News
    • Professional organization or journal
    • Veterans Assistance Services
    • Disability Assistance Services
    • State Employment Service
    • Social Media
    • AU Job Bulletin
    • Notified by an Auburn employee
    • College or university Career Services
    • I went to the AU Employment Website directly (www.auemployment.com)
    • Other
  2. * Do you have a bachelor's degree or higher from an accredited institution?
    • Yes
    • No
  3. * How many years of experience do you possess with ticket sales, preferably with at a major Division 1 university or professional sports, or customer service experience?

    (Open Ended Question)



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