GRADUATE PROGRAM RECRUITER AND ADVISOR-LOS ANGELES

Graduate Program Recruiter and Adviser - Los Angeles

Arizona State University

Journalism & Mass Comm

Off-Campus: Los Angeles

83464BR

 

Job Description

The Walter Cronkite School of Journalism and Mass Communication at Arizona State University—one of the nation’s premier professional media and strategic communications programs—is seeking a dynamic recruiter/adviser to grow and nurture graduate students in our Los Angeles-based master’s programs.

As a recruiter, the team member assumes responsibility for successful graduate recruitment that both meets (or exceeds) university recruitment and enrollment goals while diversifying and strengthening the Cronkite student community in Los Angeles. The recruiter/adviser should be as comfortable on stage as they are in spreadsheets: The ideal candidate will vibrantly emcee recruitment events and engage prospective students, and effectively analyze data across sources to strategize and track goal progress.

 

As an adviser, the team member will also serve as the Cronkite School’s graduate academic adviser for its Los Angeles graduate programs, helping students to navigate appropriate course selection, connect to university resources, and forge an academic path that prepares them for fulfilling careers. The ideal candidate is committed to serving a diverse student body, is collaborative and a creative problem solver. The adviser will be a key contributor to ensuring student retention and graduation by supporting students in making timely progress toward a degree through a range of counseling and support strategies.

As a team member, the recruiter/adviser will collaborate closely with advising, communications, marketing, admissions and academic colleagues to drive success.

The role is fast-paced and results-driven, and requires high energy, approachability, strategic thinking, comfort with admissions funnel data, ability to thoughtfully advise students, and a commitment to diversity and inclusion. As the Cronkite School seeks to meaningfully grow its student community of future media professionals, we seek an energetic, effervescent leader with an entrepreneurial spirit.

 

Salary Range

Depends on experience

 

Close Date

30-September-2022

 

Essential Duties

• Implement and lead the Cronkite School’s graduate student recruitment strategies in Los Angeles.
• Provide academic advising to all Los Angeles-based graduate students in Cronkite School master’s programs.
• Generate and qualify student leads through various face-to-face, phone, and digital tactics.
• Lead in-person and virtual visits and recruitment events, giving frequent presentations in front of large audiences.
• Facilitate and lead recruitment programming that emphasizes access and inclusion, including nurturing relationships with various student populations (e.g. first-generation grad students, geographic markets).
• Maintain communication with admitted students to nurture intent and drive yield.
• Monitor, analyze and report to school leadership on enrollment trends, goal progress across the admissions funnel, student analysis and goal tracking.
• Identify and resolve problems and issues impacting students and enrollment processes; recommend and take corrective actions as necessary.
• Analyze data from multiple sources to make strategic and efficient decisions about school outreach and recruitment.
• Collaborate with centralized admissions and communications departments and Cronkite marketing specialists to coordinate effective recruitment communications content/campaigns that drive and convert high-quality applicants.
• Harness SalesForce to organize outreach, track productivity and manage prospective student relationships.
• Manage academic guidance to ensure students complete program curriculum, including leading face-to-face individual advising meetings, leading group meetings and info sessions, sharing relevant program materials and deadlines, updating incoming and current students via email, and more.
• Assist students exploring academic options, registering for courses, and making timely progress towards completion of degree, and communicate with students to resolve or assist with the resolution of program-related issues.
• Proactively monitor student academic performance, addresses, responds to, and works to resolve student concerns, questions, or issues and collaborates closely with students. Identifies all academic options including, but not limited to: degrees, tutoring, counseling, career services, success coaches, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to students in selection of options best suited to the student's goals, interests, and skills.
• Review and approve graduate student plans of study (iPOS) to ensure compliance with established degree requirements including, but not limited to: coursework, committee and culminating experience; verifies information and updates student academic record to reflect achievement to facilitate the completion of iPOS by student.
• Collaborate and engage with Phoenix-based Cronkite School advising team.
• Attend and represent the school at key California, Arizona and national recruitment events, including conferences and graduate fairs.
• Collaborate with Phoenix-based Cronkite Career Services department to elevate professional opportunities to LA students.
• Use multiple systems at the same time (such as student record databases, customer relationship management systems, degree progress tools, appointment systems).
• Perform other duties as assigned.

 

Minimum Qualifications

Bachelor's degree in a related field and three (3) years related experience, one (1) of which includes professional sales and/or direct marketing-related experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. Travel commitments may include domestics and international requirements involving extended and/or protracted periods of time.

 

Desired Qualifications

• Demonstrated knowledge of the media and strategic communication fields
• Demonstrated record of enrollment growth at a college or university
• Experience with student recruitment and admission practices
• Demonstrated knowledge of national graduate admissions landscape and trends
• Experience creating and/or leading recruitment events
• Experience analyzing and reporting recruitment/admissions data
• Experience working within a CRM (SalesForce)
• Demonstrated knowledge of budget management methods and techniques
• Demonstrated knowledge of management and supervisory principles and practices
• Evidence of effective communication
• Experience working in an environment subject to tight deadlines and changing priorities.
• Bilingual: English/Spanish
• Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies.

 

Working Environment

Our office is located at the ASU California Center, 1111 S. Broadway, Los Angeles, CA 90015.

• Frequent evenings and occasional weekends, in addition to frequent travel locally and occasional travel out of state
• Possess a valid driver's license for this position
• Have ability to travel by vehicle and airplane for recruitment purposes
• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse
• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts
• Communicate to perform essential functions
• Use standard office equipment including, but not limited to computer workstation/laptop (keyboard, monitor, mouse), printer, calculator, copier, telephone and associated computer/technology peripherals

 

Department Statement

About the Cronkite School

The Cronkite School is widely recognized as one of the nation’s premier journalism programs. Rooted in the time-honored values that characterize its namesake—accuracy, responsibility, objectivity, integrity—the school fosters journalistic excellence and ethics among students as they master the professional skills they need to succeed in the digital media world of today and tomorrow.

Located on ASU’s Downtown Phoenix campus in the heart of the nation’s fifth-largest city, the School has 70 full-time faculty members, more than 100 full-time professional staff and annual resources of more than $40 million. The school’s presence has grown to include new degree programs and emerging media projects at ASU’s California Center in Downtown Los Angeles.

 

About the ASU California Center

In California, where ASU has been deeply connected for many years working with educational, non-profit and business partners, the university now has a new home, the ASU California Center in downtown Los Angeles, located at the historic Herald Examiner building. Here, ASU features some of its top-ranked and accredited undergraduate and graduate degree programs and innovative transdisciplinary opportunities to give California students — and those from all of ASU’s campuses — new opportunities to connect with LA and global industries through high-demand jobs and internships. All of this reflects a growing commitment to California in ASU’s mission of providing access to higher education and fulfilling entrepreneurial aspirations.

 

Nearly 2,500 undergraduate, master’s and doctoral students are enrolled at Cronkite, preparing for careers in journalism, strategic media and related communications fields. Of the undergraduate residential student population, more than 60 percent come from out-of-state and more than 37 percent are students of color. The retention rate consistently exceeds 90 percent, and Cronkite students regularly lead the country in national journalism competitions.

The school champions a “teaching hospital” model of journalism education, for which it has received international acclaim. Cronkite offers 15 different full-immersion professional programs in which students work in intensive, real-world settings under the guidance of top-flight professionals and in collaboration with research faculty. The programs enable students to put into practice what they have learned in the classroom, producing news, information and community engagement on critical issues for the state, region and nation.

The Cronkite faculty is made up of award-winning professional journalists, strategic communications specialists and world-class media scholars. Cronkite professors include five Pulitzer Prize-winning journalists, digital media thought leaders, top TV producers and correspondents, major metropolitan newspaper editors and strategic communications experts.

 

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

 

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

 

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

 

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

 

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

 

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

 

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

 

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

 

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

 

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

 

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

 

Only electronic applications are accepted for this position.

 

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

 

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