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Director of Student Accounts

Employer
Georgian Court University
Location
New Jersey, United States
Salary
Salary Not Specified
Date posted
Aug 31, 2022

Job Details


  • The Director of Student Accounts is responsible for managing and coordinating all functions related to the student financial records of the University. This position is the lead for the ERP (currently PowerCampus A/R and C/R modules); which includes troubleshooting, testing upgrades, posting financial aid to student accounts, reconciling records and database to GL; maintaining system documentation and internal controls, and training end-users as needed. The Director plans, organizes and directs the University’s Student Accounts Office including cashier and student billing functions. Responsible for the day to day administration and support of GCU’s risk management operations. Reports to the Assistant Vice President for Finance.

    RESPONSIBILITIES:
  • Manage day-to-day operations of the Student Accounts office with a goal to provide excellent customer service to students and parents regarding student billing questions; issue bills, collect amounts due, reconcile accounts, manage and report on student account receivables; and process university receipts from non-educational purposes.
  • Maintain code tables and assessment rules in the billing module (PowerCampus) to accurately assess all student’s tuition and fees to their individual accounts each academic term.
  • Develop and coordinate communication of billing procedures and deadlines to prospective and current students and their families.
  • Ensure applicable laws, regulations, policies, and procedures are applied to cashiering activities and student accounts; maintain knowledge of federal, state, and industry statutes, regulations, and standards for accounting, financial reporting, and other matters related to areas of responsibility.
  • Manage the disbursement of Financial Aid to the Student Account module; drawdowns of federal and state funding and process student refunds.
  • Manage CashNet on-line payment software program and all credit card transactions and machines.
  • Responsible for C/R and student A/R audit requests for University’s; take the lead on requests, surveys, and reports related to student billing data.
  • Provide various analyses related to student account receivables; provide comparative data related to budget; report on other metrics as requested.
  • Responsible for internal controls over cash receipts, refunds and student accounts receivable.
  • Supervise, develop, and evaluate the staff in Student Accounts Department; provide assistance in the interpretation of regulations and audit requirements.
  • Monitor and evaluate operational processes in the Student Accounts Department for efficiency and desired outcomes and recommend improvements as necessary, to enhance workflow, accuracy, and service to students.
  • Develop and maintain risk management policies and develop and administer claims reporting procedures – recommends revisions.
  • Coordinate risk management activities.
  • Review and evaluate risk insurance needs and polices – recommend revisions.
  • Coordinate the yearly renewal process – meet with agents/brokers/ on renewal strategies.
  • Act as liaison between the Vice President for Finance and Administration, agents/brokers as well as third party administrators.
  • Review risk insurance contracts or agreements – advise on insurance and/or legal issues.
  • Integrate the core values of respect, compassion, integrity, justice and service in all aspects of interaction.
  • Perform other duties as assigned by the Assistant Vice President for Finance.
  • Monitor collection of parking fines, including receipt of payment and appeals submitted for consideration.
  • Recommend and participate in the development of University’s policies and procedures through Committee membership.
REQUIREMENTS:
  • Bachelor’s degree in Accounting, Business, Management, or a directly related field.
  • At least five years effective and relevant work experience in the Bursar function.
  • Previous supervisory experience required.
  • Knowledge of accounts receivable, collections, banking functions, and financial aid federal and state regulations.
  • Strong written, verbal, and interpersonal communication skills are essential.
  • Computer proficiency in spreadsheet applications and relational databases, such as Excel and Access.
  • Experience with automated financial aid and student account software; PowerFAIDS, PowerCAMPUS and CashNet experience a plus.
  • Ability to manage tasks effectively in an often fast-paced work environment with heavy focus on proficiency, accuracy, and quality customer service.
  • Ability to take initiative and use judgment in analyzing information and determining a course of action.
**Effective October 1, 2021, proof of vaccination or submission of weekly COVID-19 tests are required for all Georgian Court employees. A copy of your CDC vaccination card should be shared with the Office of Human Resources before your first day of employment. All information will be kept confidential**

**Must be US work authorized**

Company

Georgian Court University

Georgian Court University: History, Culture and Academic Excellence

Founded and sponsored by the Sisters of Mercy of New Jersey, Georgian Court University is located in residential Lakewood, New Jersey, on a magnificent 156-acre estate formerly belonging to financier George Jay Gould. The campus is conveniently situated 60 miles from New York and Philadelphia and only 10 miles from the beautiful Jersey Shore. Bordering Lake Carasaljo, the site is a National Historic Landmark with magnificent statuary, beautiful architecture and lush gardens, making it a truly breathtaking and inspiring place to learn, study, and live. After a long history as a women's college with coeducational graduate programs and undergraduate evening programs, Georgian Court became a fully coeducational as of Fall 2013. All degree and certificate programs during the day and evening are now open to both women and men.

Open to students of all faiths, Georgian Court University provides comprehensive liberal arts education in the Roman Catholic tradition with a special concern for women. The university offers a curriculum that is broad enough to be truly liberal, yet specialized enough to provide in-depth preparation for careers or further study.

The unique Georgian Court University atmosphere is one of a small college ambiance in a technologically advanced, highly esteemed university setting. Centered around the core values of the Sisters of Mercy, the university offers an extremely safe and nurturing campus environment with individualized attention and guidance.

The Georgian Court faculty is committed to teaching and individual mentoring, with an outstanding 92% holding doctorates or terminal degrees in their field. They are dedicated and caring educators and experts in their respective industries, while demonstrating public service and a personal affinity to our core values-respect, integrity, justice, compassion, and service.

Georgian Court University offers more than 30 undergraduate degrees, 10 graduate degrees, and a variety of certificates in a wide range of areas through our three schools:

  • The School of Arts & Sciences
  • The School of Business
  • The School of Education

Benefits of a Georgian Court University education include:

  • Small classes, with a student-to-faculty ratio of 15:1
  • Personalized education-faculty members readily available for mentoring
  • All classes taught by faculty members, not graduate assistants
  • Inclusive core values of respect, integrity, justice, compassion, and service

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