System Engineer, Virtual and Cloud Infrastructure

Columbus State Community College
Ohio, United States
Salary Not Specified
Posted Date
Aug 30, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Chief Technology & Information Officers
Employment Type
Full Time

Requisition ID:

Job Title: System Engineer, Virtual and Cloud Infrastructure

Department: Information Technology

Location: Columbus Campus

Employment Type: Staff

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Exempt

Compensation Type: Annual

Compensation: $76,990

Schedule: M-F, 8am - 5pm; evenings and weekends as needed; Mainly remote position with occasional on-site hours as needed to fulfill on campus job duties and on-duty.

Other/Comments to Display on Job Ad: Candidates must live within 1 hour of Columbus in order to fulfill responsibilities of the role. There is opportunity for additional compensation for participation in the on-duty rotation once candidates are trained on internal policies and procedures.

Job Description:

*Remote/Hybrid opportunity in Columbus, OH*

**Opportunity for additional compensation for on duty/on call duties after incumbent is up-to-speed with internal policies and procedures.**

***For immediate candidate consideration, candidates must be Ohio residents, live within 1hours drive of Downtown Columbus, OH to fulfill on-duty requirement or have the ability to relocate to Ohio if not currently a resident**

Position Summary

The System Engineer, Virtual and Cloud Infrastructure is a high-level professional position responsible for architecture, implementation and administration of virtual server and desktop environments. This position will perform technical activities related to supporting the CSCC on-premises and cloud environments and is responsible for virtualized information technology equipment and systems. This role may require project leadership and is the subject matter expert for their assigned systems.

Core Competencies Required

Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Problem Solving, Decision Making, Technology Savvy, Communication, Delivering High-Impact Presentations, Driving for Results, Aligning Performance for Success, Stress Tolerance, Adaptability


Servers, Virtualization & Storage

Performs specialized duties involved in the planning, installation, configuration, operation, development, modification, maintenance, and repair of virtualized systems, software, and applications. Installs and configures physical servers, including operating systems, software applications, and tools.

Designs, builds, operates, and maintains on-premises and cloud virtual server and desktop infrastructure in accordance with the College’s virtualization needs and recommended best practices.

Security, Compliance & Documentation

Documents engineering solutions and standard operating procedures (SOPs) to ensure services are delivered in an effective and efficient manner for assigned and related areas of responsibility. Ensures policies, procedures, rules, and regulations are being met and followed according to college practices.

Management, Monitoring, Troubleshooting

Assures minimum service interruptions by analyzing performance, scalability and availability of resources. Develops strategies for, and completes performance tuning of, College mission-critical virtualization systems. Analyzes, tests, and troubleshoots assigned systems. Performs Tier 3 troubleshooting and serves as an escalation point for any issues Tier 1&2 support are unable to resolve. Schedules system downtime with end users and technical staff members to facilitate hardware and software changes following CSCC change management procedures.

Architecture, Design & Project Management

Understands and documents the technical requirements for new services or service enhancements. Advises on technological decisions & provides service implementation estimates. Supports the overall operations of assigned environments, ensuring they meet requirements & performance goals. Identifies reusable/preconfigured service components or standard products from the market to leverage & assemble the service/solution. Works closely with appropriate stakeholders to ensure implementation meets design requirements.

Diversity, Equity, and Inclusion

Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Other Duties and Responsibilities

Attends all required department meetings and training. Required to serve on On-Call/On-Duty rotations for after-hours support, 24/7 availability.

Usual Physical Requirements

The employee regularly exhibits digital dexterity when entering data into computer, frequently sits for extended periods of time, and occasionally stands and walks. Employee occasionally reaches with hands or arms and stoops, kneels, crouches or crawls. Employee converses verbally with others in person and by telephone. Vision demands include close, detailed vision when focusing on computer screen. Employee pushes large carts, lifts equipment from shelves, and carries equipment from building to building by hand weighing up to 50 pounds.

Working Conditions

Typical office environment. Regular exposure to moderate noise typical to business offices. Working environment has occasional exposure to dirt, dust and outdoor weather conditions.

Knowledge, Skills and Abilities: Knowledge of: Virtualization of servers and desktops (VMware vSphere, Horizon, vRealize Suite); Cloud hosted services support and deployment methodologies (AWS & Azure); highly available and resilient system design; networking configuration and technologies; Enterprise Storage (SAN & vSAN); Server hardware, KVM, and Power management and monitoring; basic project management; Business Continuity & Disaster Recovery (Zerto & Cohesity); server and desktop operating systems and management (Windows & Linux, GPO, SCCM); system and application deployment & packaging (System Center); system monitoring and logging (Graylog, ELK, & Syslog). Skill in: verbal and oral communication; operating job equipment; planning, scheduling and organizing work; general typing; application of job software programs; application of technical skills in area of specialization. Ability to: think creatively and exploit opportunities; simplify and synthesize complex situations with consideration to all elements; work independently demonstrating initiative; develop and maintain effective working relationships with colleagues and stakeholders across the College; effectively work with persons of varying cultures and diversity; analyze technical problems, troubleshoot and draw appropriate conclusions; perform light manual labor for extended periods of time; maintain confidential and sensitive information; maintain accurate and complete work records; coordinate multiple activities and tasks; exhibit flexibility in work schedule and job tasks; apply technical and analytical applications.

Minimum Qualifications: High School Diploma or equivalency. At least (5) years of progressively responsible technical experience managing and/or engineering virtualization environments. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). An appropriate combination of education, training, coursework and experience may qualify a candidate.

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