Manager, Clinical Operations
- Employer
- Baylor College of Medicine
- Location
- Texas, United States
- Salary
- Salary Not Specified
- Date posted
- Aug 30, 2022
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- Position Type
- Faculty Positions, Health & Medicine, Dentistry, Medicine, Other Health & Medicine, Physical Therapy, Surgery
- Employment Type
- Full Time
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Summary
The Section of Pulmonary, Critical Care, and Sleep Medicine is seeking a responsible, organized, and competent Clinical Operations Manager to lead the daily clinical activities of the section. This position will oversee clinical operations for the section's McNair Clinics, Harris Health group, and BSLMC/PFW ICU teams. This role will serve as a leader of culture change, quality improvement, and financial and operational maximization by developing data-driven metrics for success. This role will be expected to identify and resolve issues independently and form positive and collaborative relationships.
Job Duties
- Oversee the daily clinical operations for the section's McNair Baylor Medicine Clinics together with physician leadership and section administration.
- Ensure efficient operations for the section's BSLMC, PFW, and HHS operations.
- Develop, prepare, and interpret program data to provide actionable reports for physician leadership and section administration.
- Manage employees at multiple pavilions to include defining work responsibilities and prioritization, setting performance development plans and goals, and conducting annual performance evaluations.
- Monitor budgets, financial/operational data related to all clinical programs.
- Manage supplemental pay requests, reimbursements, supply requests, and other program expenses.
- Implement process improvement goals that support the clinical enterprise.
- Work with BCM central teams to troubleshoot billing and patient issues.
- Manage the clinical roster to ensure effective utilization against approved staffing plans. Responsible for physician scheduling and schedule management using QGenda, Amion, and EPIC.
- Identify business and clinical process improvement opportunities and lead process improvement projects.
- Assist with program development, network integrity, referral capture, and marketing initiatives required for successful growth of the clinical practice.
- Implement accountability measures and timelines to meet clinical goals.
- Organize and prepare decision support data and reports for leadership review.
- Bachelor’s degree in a related field.
- Four years of relevant experience.
- Master's degree in a related field.
- Previous clinical operations (inpatient or outpatient), data analysis, budgets, and MS Excel experience.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
12921
CA; CH
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