Director of Dual Enrollment

Description/Job Summary

Reporting to the Vice President for Student Affairs or designee, the Director of Dual Enrollment, (DE) oversees all aspects of the high school dual enrollment program at BCCC. The Director will play a critical role in strengthening partnerships and dual enrolled pathways with Baltimore City Public Schools and other education institutions. The position works closely with counselors and administrators at partner high schools and home school associations to build a dual enrollment and recruitment program to enroll students. The Director will work collaboratively to build relationships with high schools throughout the greater Baltimore metropolitan area by assessing the needs of high schools and high school students, coordinating with academic programs to respond to those needs, implementing marketing strategies, providing support services prior to, during, and after enrollment. The Director works in collaboration with various campus departments such as Student Accounting, the Student Success Center, Information Technology, Academic Affairs, Workforce Development, and Marketing and Communications. The Director must recognize the value of a diverse student population and be able to integrate that into the recruitment strategy for the College. The Director performs other duties as assigned.

Responsibilities/Duties

• Plays an integral role in the organization, and execution of the Dual Enrollment component of the Recruitment and Strategic Enrollment Management plan.
• Coordinates the growth, development, and promotion of the Dual Enrollment Program, including preparation of guidelines for schools, students, and academic departments, making presentations at schools, initiating formal agreements with schools, recommending policy and procedural changes, coordinating with academic departments at BCCC, solving problems, and serving as an advisor and a resource for students, parents, and counselors.
• Assists in the oversight of recruiting territories by ensuring an optimal yield from assigned high schools, organizations, and partnerships.
• Coordinates the recruitment of high school students into DE courses.
• Assists in the development of a detailed and comprehensive integrated DE enrollment and communications plan, which will include goals, defined targets, and follow-up steps.
• Facilitates long-range planning using research and data to analyze the marketplace and integrate best practices in DE recruiting and marketing strategies.
• Builds relationships with high schools assessing the needs of high school dual enrollment students and local schools.
• Assists with the operational strategies by evaluating trends, establishing critical measurements, determining productivity, quality, and customer service strategies, resolving problems, implementing change.
• Works with the BCCC administration to analyze and report DE recruitment and admissions data.
• Coordinates with Academic Affairs to provide DE courses in response to student and school needs.
• Plans and coordinates on-campus programs for prospective DE students and early intervention efforts with middle and high school students and their families.
• Assists with marketing and promotion strategies to ensure participation in the DE program and interest in full-time enrollment at BCCC.
• Provides admission, registration, and funding support services, in concert with other BCCC offices.
• Coordinates orientation, academic support, and student engagement during enrollment at BCCC.
• Ensures that the DE program is administered in accordance with guidelines established by BCCC, Baltimore City Public Schools, other school systems, and the state of Maryland.
• Responsive to changing technologies and advances in delivery.
• Other duties as assigned.

Required Qualifications

• Bachelor's Degree from a regionally accredited institution of higher education
• 3-Years of experience in the administration and oversight of dual enrollment program(s)
• At least 5 years of experience in admissions, advising, college access, or similar role in higher education.
• At least 3 years of managerial experience
• Exceptional program coordination experience
• Excellent oral and written communication skills and ability to succeed in a dynamic, fast paced environment
• Excellent computer skills, attention to detail and the ability to meet deadlines
• Must have valid driver’s license and be able to travel within the recruitment territory
• Demonstrated proficiency with Microsoft Excel, Word, and PowerPoint. Experience with a CRM or ERP such as Banner, Colleague or similar

Preferred Qualifications

• Master’s Degree from a regionally accredited institution of higher education
• Seven (7) years of experience in Dual Enrollment Administration, College Admissions or related area
• Community College Experience