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Vice Provost for Student Success, Student Academic Success, Manoa Advising Center
University of Hawaii, Honolulu
Commensurate with qualifications and experience
Posted Date
Aug 25, 2022

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Executive, Other Executive
Employment Level
Employment Type
Full Time
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Position Number: 0089054

Hiring Unit: Vice Provost for Student Success, Student Academic Success

Location:  Manoa

Date Posted:  August 25, 2022

Closing Date:  Continuous – Application Review begins October 1, 2022

Salary Information:  Salary commensurate with qualifications and experience

Full Time / Part Time:  Full Time

Temporary / Permanent:  Permanent

Funding:  General


The Director of Manoa Academic Advising is responsible for undergraduate academic advising and the coordination of advising efforts across all schools/colleges/units to ensure efficient use of resources, maximize coordination between units, and support advocacy for a high-quality student experience. As a direct report to the Assistant Vice Provost for Student Academic Success, the Director of Manoa Academic Advising will ensure consistency and continuity in the application and implementation of the University and Manoa campus's policies and procedures related to academic advising.


Ensure consistency and coordination of academic advising across campus  

Works with Deans and Directors to ensure campus-wide consistency in the application of standards, delivery, policies and procedures for advising to support students. Promotes coordination and collaboration between primary and ancillary advising units for equitable student experiences and outcomes. Coordinate campus-wide advising initiatives. Coordinates universal, consistent, high-quality advisor training, certification of expertise, and ongoing professional development. Coordinates assessment and evaluation of advising and advising programs. Promotes advising-related research, scholarship and its application to advising at UHM. Facilitates advising-related communication across all administrative lines to ensure optimal student outcomes. Advocates for advising and for individual advising units with the Deans/Directors and upper administration, serving as a resource for best practices. Facilitates consistency between UHM/UHPA/HGEA in advisor positions, duties and responsibilities, workload policies, and tenure/promotion criteria through the creation of an advising career ladder.

Collaborate with advising or related campus/system offices as representative of UHM advising  

Leads Counsel of Academic Advisors (CAA) in developing a campus-level mission, vision, student learning outcomes and curriculum for academic advising at UHM. Convenes and oversees the Council of Academic Advisors and serves as its direct liaison to upper administration. Advocates for appropriate staffing, balanced advising loads, and optimal use of advising resources at UHM. Oversees awards and recognition of advisors. Coordinates and supports advancement of campus-level awardees to national organization awards. Represents advising in the development of UH System- and campus-wide initiatives and policies. Including: Academic Procedures Committee (including the Policy Sub Committee), Provost's Council, Academic Advising and Transfer Network, System-wide STAR Council

 Academic Technology  

Guides technology modernization through the implementation of standardized campus-wide tools across all advising units, such as STAR, to ensure equitable, consistent student experiences that leverage technology to increase efficiency and transparency. Works with the EAA Technology Committee to facilitate the selection, design, funding, and implementation of technology to support advising.


  1. Earned doctorate or terminal degree from an accredited institution; or equivalent combination of education and experience which provides the required education, knowledge, skills and abilities.
  2. Five (5) years of professional experience in higher education academic advising, or a demonstrated record of comparable professional experience.
  3. Demonstrated outcomes in assessment, program creation, and development.
  4. Demonstrated critical thinking and strong understanding of the student educational life cycle, particularly in relation to undergraduate students, and pertinent theoretical approaches to supporting and understanding students.
  5. Demonstrated experience in selecting and implementing technology that supports the functions of advising in a higher education setting.
  6. Demonstrated understanding of and experience in effective change management and innovation.
  7. Experience that involved developing, coordinating and implementing successful academic advising programs and initiatives, or a demonstrated record of comparable professional experience.
  8. Demonstrated knowledge of a large undergraduate, graduate, and research higher education organizational structures, the critical academic programs, and current practices of academic program planning and evaluation techniques.
  9. Demonstrated ability to lead, conduct and prepare academic program analyses.
  10. Demonstrated ability to interpret and apply administrative policy statements and intent to a variety of issues and situations.
  11. Demonstrated record of leadership in scholarship, service and community engagement.
  12. Demonstrated understanding of and commitment to shared governance and collaborative leadership.
  13. Demonstrated ability to establish and maintain effective working relationships with administrators, faculty, staff, students, legislators, state and federal officials, and the general public.
  14. Ability to communicate effectively with internal and external constituencies, including preparing and delivering public presentations, conducting research, forging partnerships and preparing reports.
  15. Ability to understand and work effectively with multicultural populations in higher education environment.
  16. Demonstrated ability to exercise extreme tact, diplomacy, initiative, and sound judgment.
  17. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner and planning with the campus community and community at large.
  18. Demonstrated ability to interpret and apply policy provisions to situations consistently, and to analyze and develop options and alternatives for resolution


  1. Knowledge of University of Hawaii Board of Regents and Executive policies, and administrative and campus procedures.
  2. Administrative experience at a university with extensive student services programs.
  3. Demonstrated experience with successful student and/or administrative innovation.
  4. Demonstrated successful leadership experience in a unionized environment.
  5. Proven track record of working effectively with faculty, students, administrators, advisory groups, and community and business leaders.
  6. Demonstrated ability in undergraduate teaching.
  7. Experience working with and understanding the importance of empowering Native Hawaiians or other indigenous people and ethnic minorities in higher education.

To Apply:

Go to Career Opportunities at the University of Hawaii ( and create an account if you have never applied for a University of Hawaii position. Click on the "Apply" button on the top right corner of the screen to complete an application and attach the required documents.  Applicant must submit the following:

  1. Cover Letter (Convey your interest in the position and how you meet the minimum and desirable qualifications);
  2. Current Curriculum Vitae;
  3. Names and contact information (telephone number and email addresses) of 4 professional references; and
  4. Copies of official Graduate and undergraduate transcripts showing degree and coursework to date appropriate to the position (original official transcript(s) will be required at the time of hire).  Copies of transcripts must be attached to your application to receive credit for degree(s). Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant. 

Late, incomplete, or unreadable application materials will not be considered. Academic record/grade summaries will not be accepted. Diplomas and copies will NOT be accepted. Please REDACT references to social security numbers and birth date on submitted documents.

If multiple applications are received from the same candidate, only the last one will be reviewed.  Please do not include any self-identifying photos.

All items become the property of the University of Hawaii and will not be returned.

Continuous recruitment. First review of applications will begin on October 1, 2022 and will continue until the position is filled.  For best consideration, applications should be submitted by October 1, 2022.

INQUIRIES:  Dr. Katrina-Ann Oliveira,



The University of Hawai'i is an Equal Opportunity/Affirmative Action institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran. For more information or inquiries regarding these policies, please refer to the following link:

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link:




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