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Application Administrator I or II

Employer
University of Idaho
Location
Idaho, United States
Salary
Salary Not specified
Posted Date
Aug 25, 2022

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Position Type
Faculty Positions, Science, Technology & Mathematics, Computer Sciences & Technology
Employment Level
Administrative
Employment Type
Full Time
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University of Idaho

Application Administrator I or II


Location: Moscow

Division/College: Technology

Employee Category: Exempt

Pay Range: Commensurate with experience

FTE: 1

Full/Part Time: Full Time

Position Summary:
Application Administrator I
The Application Administrator I is responsible for analyzing and administering applications that reside within the Office of Information Technology (OIT) Enterprise Applications group. This position provides monitoring, maintenance, troubleshooting, and administration of the services that OIT Enterprise Applications provides to the University of Idaho. The position will also work with existing and potential customers to expand the services that OIT Enterprise Applications provide. This position will act as a customer service/support role by providing end user support, training, demonstrations, and documentation/communication with the customers of Enterprise Applications and OIT. This position will also act as a part of the OIT team by providing input and evaluations on technology-based initiatives, which will help OIT meet its goals and mission.Under direct supervision the Application Administrator I applies system administration concepts and department/unit and campus policies, procedures, and processes to small projects of limited scope. Identities and resolves routine issues with our systems and applications. Follows standard policies, procedures, and documentation in analyzing situations and carrying out routine operational tasks.

Application Administrator II
The Application Administrator II is responsible for analyzing and administering applications that reside within the Office of Information Technology (OIT) Enterprise Applications group. This position provides monitoring, maintenance, troubleshooting, and administration of the services that OIT Enterprise Applications provides to the University of Idaho. The position will also work with existing and potential customers to expand the services that OIT Enterprise Applications provide. This position will act as a customer service / support role by providing end user support, training, demonstrations, and documentation/communication with the customers of Enterprise Applications and OIT. This position will also act as a part of the OIT team by providing input and evaluations on technology-based initiatives, which will help OIT meet its goals and mission.
In collaboration with team members the Application Administrator II applies system administration concepts for small to medium sized projects and portions of larger projects. Performs routine work and operational tasks with limited supervision. Follows standard policies, procedures, and documentation to analyze issues and situations, and determines appropriate course of action.

Minimum Qualifications:
  • High School Diploma or equivalent
Application Administrator I
  • Two years of experience or education in an information technology related field
  • Experience communicating technical information which can be gained through employment or coursework
  • Experience in a customer service role
  • Demonstrated experience working in a team environment to accomplish shared goals



Application Administrator II
  • Two years of professional experience as a system, database, or application administrator
  • Experience communicating technical information to a general audience which can be gained through employment or coursework
  • Demonstrated experience working in a team environment to accomplish shared goals
  • Experience working with Tomcat or other application server technologies
  • Experience working with Oracle or SQL Server databases


Preferred Qualifications:
Application Administrator I
  • Experience with higher education technology
  • Experience or education working with Tomcat or other application server technologies
  • Experience or education working with Oracle or SQL Server databases



Application Administrator II
  • Bachelor’s Degree in an Information Technology related field
  • Experience with Higher Education technology
  • Experience working with ERP or other large scale Enterprise Administrative Systems
  • Experience analyzing customer needs and providing information technology-based solutions to meet those needs
  • Understanding of industry Security standards and how to apply those to the applications we support


Physical Requirements & Working Conditions:



Required Licensures, Certifications or other
  • Occasional night and weekend work will be required during unplanned system outages or planned system upgrades and maintenance.





Posting Number: SP003549P

Posting Date: 08/24/2022

Closing Date:

Open Until Filled: Yes

Special Instructions:
Position open until qualified candidate is hired. Applications received on or before September 7, 2022 will receive first consideration. Please provide a letter of qualification that outlines how you meet all the required qualifications and any applicable preferred qualifications.



Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit: jobs.uidaho.edu

EEO Statement
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.



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