Facilities Operations Assistant

Position Details

Position Information



Posting Number AS257P Position Title Facilities Operations Assistant Contract Length N/A Class Summary
POSITION SUMMARY : The primary functions of this role are to administer the Facilities Department’s work orders process, from initial customer contact through work completion, ensure accurate entry of materials and labor costs associated with work orders, schedule preventive maintenance work, provide frequent and effective customer communications, and generate work performance efficiency reports. Candidates Eligible to Apply Internal/External Position Type Non-Exempt Staff Employment Status Full Time Position Funding Type Regular

Posting Detail Information



Minimum Education/Training/Experience
MINIMUM QUALIFICATIONS : High School Diploma and (2)+ years experience and exemplary performance in a role performing similar duties, or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Preferred Education/Training/Experience
PREFERRED QUALIFICATIONS : Associate degree or post-secondary certification and (3) years’ experience and exemplary performance in a role performing similar duties, preferably in a maintenance or contract services environment. Minimum Knowledge & Skills
MINIMUM KNOWLEDGE & SKILLS :

• Exceptional customer service and communication skills
• Highly organized, detail-oriented, and accurate with data entry
• Self-directed, self-starter, organizes own work, sets priorities, and meets critical deadlines
• Intermediate to advanced technology skills including various computer, tablet, phone applications, copiers, scanners, and printers
• Complex or technical office practices and procedures; record keeping practices
• Interpersonal skills as related to interaction with students, coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.

Preferred Knowledge & Skills
PREFERRED KNOWLEDGE & SKILLS :

• Knowledge and experience working with Computerized Maintenance Management Software ( CMMS )
• Compiling and summarizing information and data, and preparing periodic or special reports
• Knowledge and experience in a facilities maintenance or construction environment

Licensing/Certification Requirements
None Job Duties
DUTIES AND RESPONSIBILITIES :

• Receive and review new work order requests and distribute assignments to Facilities Technicians based on trade specialty, workload, and customer needs.
• Create, modify, and maintain comprehensive preventive and scheduled maintenance work priorities and calendars
• Ensure exceptional performance and service by continually administering the work order process and communicating with customers, contractors, and staff, from initial contact to completion
• Verify and maintain necessary work order data and documentation
• Monitor and report key performance indicators such as average work order completion time
• Train and support Facilities personnel on effective use of the department’s computerized maintenance management system ( CMMS ), and work with the CMMS vendor to optimize software configuration and process flow needs
• Provide back-up support for purchase requisition entry, facilities rentals and scheduling and college records organization and storage
• Perform other ancillary duties as assigned

Physical Requirements
WORKING CONDITIONS AND PHYSICAL EFFORT : Positions in this class typically require: stooping, crouching, reaching, standing, walking, fingering, talking, hearing, seeing and repetitive motions. Medium Work – Exerting 10 to 20 pounds of force occasionally. Physical Demand requirements are more than those for Light Work.

Minimum Salary Range $39,489 Mid Point Salary Range . Maximum Salary Range $49,361 Posting Open Date 08/01/2022 Posting Close Date Posting Will Be Open Until Filled Yes Special Instructions to Applicant
Please NOTE : All applications must contain complete job histories, which include job title, dates of employment (month/year), name of employer, supervisors name and phone numbers and a description of duties performed. If this information is not submitted, your application may be considered incomplete. Applications with “See attached” or “See resume” will not be accepted in lieu of a complete application. Omission of data can be the basis for disqualification; you may state “unknown” for any incomplete fields. A scanned copy of unofficial transcript(s) must be attached to the online application.

EEO Statement

College of the Mainland is an affirmative action/equal opportunity institution and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status.

College of the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992.

Quick Link to Share for Direct Access to Posting https://jobs.com.edu/postings/2885 Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * What is the highest level of education attained?
   • GED
   • High School Diploma
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • PHD
2. * How many years of experience do you have in this type of position?
   • 0-1
   • 1-3
   • 3-5
   • 5-7
   • 7+
3. * How many years of Administrative support experience do you have?
   • 0-2
   • 3-5
   • 6-9
   • 10 or more
4. * How many years of experience do you have working in an office environment?
   • 1-2
   • 3-5
   • 6-8
   • More than 10
5. * Please describe any previous experience you have working in a customer service enviornment
   
   (Open Ended Question)
   
   

Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Transcripts (1 of 3)
2. Letter of Recommendation
3. Additional Transcripts (2 of 3)
4. Additional Transcripts (3 of 3)