Coordinator III, Business Operations

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Advance Equity
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance .

Campus Marketing Statement

Lone Star College-CyFair

Lone Star College offers high-quality, low-cost academic transfer and career training education to 93,000+ students each semester. LSC has been named a 2021 Great Colleges to Work For® institution by the Chronicle of Higher Education and ranked 35th in Texas in the Forbes ‘America’s Best Employers By State’ list.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Located in suburban northwest Houston in the heart of the CyFair Community, the college provides a full range of offerings including unique programs in fire science technology, logistics management and sonography. Since opening our award winning campus in 2003, the college has experienced record growth and supports an exciting learning environment that brings together state-of-the-art technology and active, collaborative learning.

Location address is 9191 Barker Cypress Road, Cypress, TX 77433.

Job Description

PURPOSE AND SCOPE:

The Coordinator III, Business Operations at LSC-CyFair provides oversight and facilitation of day-to-day and some long-term operations within LSC-CyFair Student Accounts & Collections, playing a strong role in leading and planning, development, evaluation, execution and improvement. Responsible for collaborating with others, ensuring smooth and efficient operations as well as compliance with policies, procedures and a variety of local, state and federal regulations. Performs research and analysis related to Student Accounts & Collections. Responsible for a variety of data management tools. Coordinates relevant activities of staff, in addition to execution of tasks. Makes and communicates process recommendations based on best practices.

ESSENTIAL JOB FUNCTIONS:

1. Oversees daily and some long-term operations of LSC-CyFair Student Accounts & Collections. Actively maintains up-to-date knowledge of area and acts as a Subject Matter Expert within area and as a point of contact and liaison for internal and external constituents
2. Performs research relevant to area of specialty. Develops, monitors and maintains a variety of spreadsheets, databases, reports, and presents findings to internal/external constituents (may include LSCS Managers/Executives, Staff, Students, and/or outside groups and organizations)
3. Enters, tracks and maintains a variety of data, including documents, spreadsheets and databases
4. Communicates sensitive Student Account information with Students in a professional and effective manner, including written and verbal communication. Supervises Staff in doing the same
5. May be responsible for ensuring and maintaining compliance with local/state/federal compliance of processes and documentation within assigned area
6. Supervises, trains and develops department staff. Schedules and prioritizes work and activities and develops and organizes training materials
7. Creates methods of evaluation of assigned area. Analyzes results and makes recommendations for revisions to objectives and strategies, with a focus on continuous program improvement. Takes part in developing new programs
8. Assists with management of the department budget
9. Takes part in and/or leads special projects as needed
10. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong attention to accuracy and detail
• Advanced skills with common office software like Microsoft Excel, Word, etc., report generators and other similar software applications
• Ability to prepare and analyze reports
• Possesses excellent organizational skills
• Strong multi-tasking abilities with the ability to prioritize duties
• Ability to work independently and be self-motivated, and to collaborate and work in teams
• High level of customer service with ability to successfully address challenging situations

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE & CONDITIONS :

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor's Degree in Business Administration and at least 1 year of related work experience, or an equivalent combination of experience and education

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Business Administration with an accounting or finance emphasis
• Experience with PeopleSoft and the Campus Solutions module
• Experience with Student Collections

Salary

Hiring salary range is $46,300 to $53,245.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.