Assistant Director Donor Relations

Posting Details

Posting Details



Job # 038813 Department Code 50406-7121 Department Advancement and External Affairs Job Title Assistant Director Donor Relations Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S5 FLSA Status Exempt Hours
Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs. Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
The Assistant Director for Stewardship and Donor Recognition is responsible for supporting the development, management, and execution of Syracuse University’s campus-wide donor recognition programs including the Hill Society, Lubin Society, and 1870 Society.

This role has a core focus on operations and internal procedures and requires a mix of tasks including robust administration, planning and project management. She/he is responsible for stewardship at all stages (qualification, cultivation, solicitation, and post-gift) of the donor life cycle as it relates to the recognition programs both current and future.

Reporting to the Executive Director of Donor Relations, the Assistant Director will collaborate with numerous internal constituencies to execute strategies for effective engagement and stewardship of all current and future University recognition programs that enhance the experiences of donors at all levels. Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of experience with inter-departmental project management, donor facing stewardship role preferred.
• A valid driver’s license is required.

Job Specific Qualifications

• Experience communicating one-on-one with donors or customers to ensure their positive experience with your organization.
• Excellent written and verbal communication skills and the ability to interact well with others.
• Analytical, well-organized, ability to handle multiple tasks and priorities simultaneously, and consistently meets all deadlines.
• Ability to effectively manage projects that are both data driven and relationship driven.
• Detail-oriented, accurate, and able to work independently.
• Ability to initiate and complete projects and provide donor support with limited supervision, exercising good judgement.
• Familiarity with CRM databases such as Blackbaud.
• Prior experience with donor recognition.

Responsibilities
Create and implement processes, logistics and support for the marketing, communications, and stewardship of donors for all current and future recognition programs. Implement systems to ensure all donor touchpoints are consistent and fit within the overall solicitation, stewardship, and communication calendar in partnership with colleagues across the University. Ensure compliance with university brand standards.

Develop, plan, and implement strategy and content for central stewardship initiatives of all donor constituencies, including giving society members, to ensure consistency across all messaging platforms for donors. Develops strategy for stewardship at all stages (qualification, cultivation, solicitation and post-gift) of the donor life cycle as it relates to the recognition programs This includes developing metrics for successful campaigns and actively collaborating with the Executive Director of Donor Relations and the Donor Relations team in developing content and identifying platforms.

Serve as a point of contact for all donor societies, including acting as a forward-facing concierge for donors. Coordination of giving society special events and incentives, and how these pieces are part of an overall stewardship and University-wide communications calendar. Work as a liaison to coordinate efforts with other Advancement and External Affairs teams, including Philanthropic Engagement and Major Events.

Assist in the maintenance of donor and fund records as it relates to the ability to develop reports and metrics to track the effectiveness of recognition and stewardship strategies. Report results of all stewardship efforts in the CITRUS / CRM database. Ensure the accuracy of data entry and maintenance and updating of records. Physical Requirements Tools/Equipment Application Instructions
In addition to completing an online application, please attach a resume and cover letter. About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu. About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Quick Link https://www.sujobopps.com/postings/95288 Job Posting Date 08/15/2022 Application Deadline Full Consideration By Job Category Staff Message to Applicants