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Senior Administrative Assistant Admissions

Washburn University
Kansas, United States
Salary Not Specified
Posted Date
Aug 17, 2022

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Position Type
Administrative, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Admissions, Enrollment, Retention & Registrar
Employment Level
Employment Type
Full Time
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Position Details

Position Information

Position Title

Senior Administrative Assistant Admissions

Position Number


Position Summary

The Senior Administrative Assistant is responsible for providing administrative support for staff and office reception for the Admissions office. The Admissions office plays a vital role in welcoming students and their families to Washburn University. The Senior Administrative Assistant is responsible for creating and maintaining a pleasant, welcoming environment for all who contact the office. It is important the employee maintain confidentiality standards under FERPA guidelines.

Essential Job Functions of Position

• Welcome visitors and prospective students who arrive at the Office of Admissions.

• Provide office reception with a professional demeanor at all times.
Assist visitors and respond to inquiries regarding admission policies, procedures, application status, etc., directing other inquiries to appropriate staff or departments as needed to facilitate communication and reliable customer service for all contacts.

• Develop and employ a full understanding of software system processes, sequences and data standards to appropriately establish and update records that will be used by staff throughout the University.

• Assist staff with scheduling campus visits for prospective students.
Schedule tours, and set up appointments with faculty, coaches, or other staff.
Arrange for class visits and other activities as relevant to student interests.

• Create, update and maintain student records in the appropriate software programs.
Entering a wide range of data that may include biographical and/or academic data.

• Work with other Admissions staff to hire, schedule, lead, assign work, and train student employees. Monitor performance to identify training needs to ensure the highest levels of customer service are maintained.

• Responsible for the timely processing of mailed-in applications, fees, transcripts, and other admissions-related activities.

• Update/modify Banner records as needed to ensure student records are accurate for subsequent processing by other Enrollment Management departments.

• Manage office supply inventory and visit experience refreshments for the office.

• Perform additional job-related duties as assigned or appropriate.

Non-Essential Job Functions of Position

Education and Experience

High school diploma, GED, or equivalent. Prior experience.

Preferred: At least 6 months of administrative support experience. Associate or bachelor’s degree.

Knowledge, Skills & Abilities

Ability to communicate effectively and make complex decisions in accordance with established policies and procedures. Demonstrated attention to detail and accuracy.

Preferred: Experience with Banner, MS Office and WebExtender. Experience in a higher education environment.

Licenses, Certifications & Registrations

Additional Requirements (e.g. Physical Demands)

Campus Security Authority


Special Instructions to Applicant

Advertised Pay

$12.04/hour base

Work Schedule

Regular Business Hours

  • After completing one year of service in a benefits-eligible position, the University will contribute an amount equal to 10% of base pay into an employee’s defined contribution plan with TIAA .
  • After one year of continuous employment, eligible employees may officially enroll in University courses for credit or audit without paying applicable tuition and fees. Law School Courses excluded.
  • For an overview of the excellent benefits package, Washburn provides employees visit Washburn benefits.

Full Time

Average Hours per Week


Months per Year






EEO Statement

Washburn is dedicated to providing a student-centered and teaching focused academic environment and a curriculum that engages the diversity of human experience across the globe. We seek candidates who are committed to Washburn’s efforts to create a climate that fosters the growth and development of a diverse student body, and we encourage applications from members of groups that have been historically underrepresented in higher education. Application materials should clearly articulate how the candidate will contribute to the University’s commitment to diversity and inclusion through their teaching, research, and/or service.

Washburn University is an EOE . Washburn University provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status.

Posting Detail Information

Posting Number


Background Check Required?


Driving History Checked?


Drug Screen Required?


Anticipated Start Date


Position End Date (if temporary)

For earliest consideration apply by


Posting Close Date

Open Until Filled?


Quick Link for Direct Access to Posting
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Do you have customer service experience?
    • yes
    • no
  2. * Do you have a high school diploma, GED or equivalent?
    • Yes
    • No
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

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