SUNY Cortland
New York, United States
Salary Not Specified
Posted Date
Aug 17, 2022

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Position Type
Administrative, Academic Affairs, Academic Administration, Other Academic Affairs, Student Affairs, Admissions, Enrollment, Retention & Registrar, Other Student Affairs, Executive, Executive Directors
Employment Type
Full Time

Position Details

Position Information

Budget Title COLLEGE REGISTRAR Campus Title Registrar School/Division Academic Affairs, Division of Department Registrar Office Staff Sub-Type Staff & Administration Salary Level SL5 Salary Range Competitive Position Effort Full-Time If Part-Time, enter FTE: Is this a temporary position? No If Temporary, enter End Date: Position Summary
Student Registration and Record Services ( SRRS ) is a service-oriented office that manages and monitors academic records and processes, ensures compliance with campus, SUNY, state, and federal academic policy, manages academic space, and coordinates services including degree conferral, transcripts, and degree audit. The office is dedicated to the success of all students and support of equity as a part of our institutional commitment to inclusive excellence. SRRS reports to the Assistant Vice Provost for Academic Achievement, along with the following offices: Advisement and Transition, Extended Learning, and International Programs.

The registrar is the director of Student Registration and Record Services and responsible for the operations of the office including staff supervision, communication, and professional development; coordination of services, systems, and initiatives; data integrity and reporting; and budget and contract management. As the director, the registrar collaborates and engages with professional colleagues in strategic planning and assessment to identify areas for improvement and make evidenced-based decisions for continuous improvement; works with campus stakeholders including faculty, academic department chairs and administrative assistants, administrative professionals and staff in Information Resources, Financial Aid, and members of committees, as well and the deans and associate deans of each of the university’s schools. As the director, the registrar will also work with external constituents including parents, faculty and staff from other campuses, SUNY system, and vendors. Major Responsibilities
  • Supervision and professional development for staff and the SRRS team as a whole.
  • Coordinate all operations of the SRRS office and ensure that structure, distribution of responsibilities, and communication are optimized to meet the mission of the office.
  • Effectively and efficiently coordinate the academic processes run by the SRRS office including course building and room assignment, grading, and degree conferral, degree audits and exceptions, and reporting (e.g., National Student Clearinghouse).
  • Lead the strategic planning and assessment efforts for the SRRS office.
  • Contribute to the development, evaluation, communication, and implementation of academic policy and curriculum and lead related implementation in Banner, Degree Works audit, and other functions/processes.
  • Administer the relevant aspects of the student information system (Banner) and work with upgrades, maintenance, testing, and auditing.
  • Manage the technology utilization including ensuring appropriate use of technology, maximizing system integration, and empowering users through training as relevant to the SRRS role (e.g., Banner Self-Service).
  • Ensure student academic record integrity and security by serving as FERPA compliance lead, applying state and federal regulations to record management, monitoring access to student records, and managing and evaluating record processing for accuracy.
  • Utilize data reporting to inform SRRS work and campus decision-making and respond to external requests for information appropriately and in-line with data policies.
  • Serve as one of three designated campus officials with access to the New York State Department of Education’s TEACH teacher certification system, initiating outreach to TEACH to address issues as they arise.
  • Coordinate SRRS representation on committees (curriculum, educational policy) as appropriate to assist with maintaining academic policies and procedures.
  • Contribute to unit and campus initiatives around student achievement, persistence, and equity and other areas as relevant to the role.
Job Requirements:
  • Think creatively and engage in problem-solving to help advance office services and develop new processes and approaches to student-facing services.
  • Knowledge and experience to support best practices in the office functions (aligned with AACRAO standards), academic policy, student information systems, and relevant compliance issues (e.g., FERPA, Title IV).
  • Ability to assess needs, evaluate processes, facilitate dialogue, and lead initiatives and problem-solving within the office and across campus efficiently and collaboratively.
  • Familiarity with and proficiency in various technologies critical to record-keeping, such as student information systems, database management, and Microsoft Office and related tools.
  • Interpersonal skills, and the ability to effectively communicate to constituents at all levels of the organization with transparency and clarity, and be accessible and responsive.
  • Knowledge of the purpose, functions, and standards related to academic records and registration (registrar’s) work on a university campus
  • Knowledge and successful utilization of data structure, maintenance, processing, and information retrieval in a student information system
  • Knowledge of standards, government regulations, and best practices in record keeping and academic processes
  • Understanding of how to access and use data for reporting and to inform work and decisions
  • Effective oral and written communication including ability to solicit and integrate multiple perspectives and provide clear direction
  • Understanding of assessment for continuous improvement
Functional and Supervisory Relationships
Reports to the assistant vice provost for academic achievement within the Academic Affairs Division. Coordinate supervision of the SRRS office that includes 5 professional staff (including Director) and 5 administrative staff. Required Qualifications
  • Bachelor’s degree
  • Minimum of 5 years of progressive college administration or management experience.
  • Supervisory experience with evidence of effective leadership, collaboration, and supervisory skills.
  • Experience working collaboratively with multiple constituents and administrative or academic offices.
  • Experience effectively managing and balancing multiple projects and initiatives simultaneously, prioritizing and successfully following through to completion.
  • Experience using Microsoft Office tools and other technology (e.g., room scheduling, online forms) and evidence of proficiency.
Preferred Qualifications
  • Master’s Degree
  • Experience with the Banner Student Information System
  • Experience with an operational data store or data warehouse
  • Experience with the Microsoft Power Platform
  • Experience with processes and policies related to teacher certification
EEO Statement
The State University of New York College at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/ EEO / ADA ) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university. Job Close Date

Posting Detail Information

Posting Number S21126 Review Start Date 06/22/2022 Open Until Filled Yes Quick Link for Direct Access to Posting
Special Instructions

Special Instructions to Applicant

Special Instructions to Applicant Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a bachelor's degree?
    • Yes
    • No
  2. * Do you have a minimum of 5 years of progressive college administration or management experience?
    • Yes
    • No
  3. * Do you have experience with Banner Student Information System?
    • Yes
    • No
  4. * What is the highest earned degree that you possess? Please include the degree program.

    (Open Ended Question)

  5. * Please, share your understanding of diversity, equity, and inclusion and briefly describe your commitment to treating others, at all levels of the organization with fairness and respect.

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Curriculum Vitae or Resume
  2. Cover Letter
  3. Professional References Contact Info. ONLY (minimum of 3)
Optional Documents

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