Executive Director, Counseling and Educational Support

University of Maryland, Baltimore
Baltimore, Maryland
Between $115K to $125K + benefits
Posted Date
Aug 17, 2022

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Position Type
Administrative, Student Affairs, Counseling, Disabled Student Services
Employment Level
Employment Type
Full Time
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The University of Maryland, Baltimore (UMB), Division of Student Affairs has an exciting opportunity for an Executive Director, Counseling and Educational Support. The Executive Director will provide strategic leadership and administration for the development and growth of the Student Counseling Center (SCC) and supervise the Director of the Office of Educational Support and Disability Services (ESDS). This leader within the Division of Student Affairs oversees the operations of the Student Counseling Center staff and office, which includes supervising clinical services for all currently enrolled students (including online students and students studying at other off-campus locations); training and supervision of counseling center staff; offering clinical assessments and crisis intervention; promoting health, wellness, and mental health services by offering educational outreach, prevention strategies, and training experiences on campus; directing data collection efforts, assessment strategies, and reporting; collaborating with other university departments; facilitating referrals to off-campus mental health providers and other resources; and providing crisis consultation support and resources as the chief mental health provider for students. This position will also provide leadership and supervision of the director of the office of educational support and disabilities services, ensuring the effective administration of this area and support for students. The Center falls under the Office of the Provost. The Executive Director reports to the Assistant Vice President of Student Affairs.  


UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous leave package that includes over 4 weeks of vacation accrued each year, paid holidays, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).   


UMB employees are strongly encouraged to follow all CDC recommendations related to COVID-19 vaccinations and booster doses.  Employees whose job duties require them to work in clinical settings or at clinical or field sites continue to be subject to the vaccine requirements of those sites. For additional information on protocols and exemptions, please visit the COVID-19 website.     


Essential Functions

  • Provides strategic leadership of student counseling and educational support and disability services that meet the evolving and emerging needs of a predominantly graduate and professional student population enrolled in the University.
  • Provides leadership, planning, and direct supervision of the Student Counseling Center to maintain an effective, inclusive, and innovative operation that meets State and Federal laws and regulations, and professional codes of ethics.
  • Supervises and supports the Educational Support and Disability Services (ESDS) department that offers educational support and disability services.
  • Partners with upper-level administrators and other directors on a regular basis to identify and achieve strategic goals and priorities; manage budgets; and develop and update policies and procedures on behalf of the Division of Student Affairs and UMB.
  • Serves on the behavioral evaluation and threat assessment team and collaborates with individuals in the Schools and campus partners to provide crisis support to students.
  • Hires, supervises, trains, and develops the Student Counseling Center team, which includes licensed psychologists, psychiatrists, and clinical social workers as well as administrative staff. Oversees the implementation and development of a professional training program that may include psychiatry residents and master’s degree level social workers and psychology trainees.
  • Develops and directs the efforts of office staff to respond to surveys and reports requested by UMB, the University System of Maryland (USM), and other external entities.
  • Oversees urgent same-day and walk-in crisis intervention, consultation services, and ongoing mental health services to students, as needed.
  • Collaborates with the Student Counseling Center staff and campus partners to create a vision for outreach, prevention, and programming.
  • Develops and serves on the student counseling center on-call rotation to consult on emergent health and safety concerns.
  • Serves as an integral member of the UMB Student Affairs leadership and director team.
  • Actively participates in professional organizations within USM and on a State and National level, including the USM Student Counseling Center Directors, Association for University and College Counseling Center Directors, and the Washington Metropolitan Area Counseling Center Directors.
  • May provide student counseling services based on departmental need.
  • Performs other duties as assigned.



Minimum Qualifications
Education: Master’s degree in Clinical or Counseling Psychology, Social Work, or a closely related field. Doctoral degree in Clinical or Counseling Psychology (PhD) or a Doctor of Psychology (PsyD) from an American Psychological Association (APA) accredited program preferred.
Experience: Eight (8) years of related post-advanced licensure experience (LCPC/LCSW-C) in area of treatment including responsibility for training, work coordination, and monitoring the work of others. Post licensure experience providing mental health care in an academic or higher education setting and progressive experience working with college students preferred.
Supervisory Experience: Five (5) years of work coordination, training, or supervision. State of Maryland Board Approval as a designated supervisor as appropriate per licensure.
Certification/Licensure: Licensed as Licensed Certified professional Counselor (LCPC) in the State of Maryland or Licensed as Certified Social Work (LCSW-C) in the State of Maryland OR Licensed psychologist in the state of Maryland or eligibility for licensure in the State of Maryland.
Other: No substitution of experience for minimum education requirement.


Knowledge, Skills, and Abilities
Knowledge of college students’ developmental conditions as well as current ethical, legal, and clinical best practices as foundational principles for quality collegiate counseling. Ability to collaborate effectively with diverse students, faculty, and staff within a higher education setting. Knowledge of effective student-centered strategies, trends, and best practices in supporting the success of students through health, wellness, and disability services. Knowledge of student development theory and trends. Strong problem-solving, conflict resolution, crisis response, and interpersonal skills. Excellent oral and written communication skills. Strong administrative abilities, including fiscal and budgetary skills, personnel management, organizational change management, and an understanding of technology and database management. Strong knowledge, understanding, and application of FERPA, HIPAA, and ADA laws within higher education. Knowledge of State and Federal laws and regulations, and professional codes of ethics (e.g., International Accreditation of Counseling Services).



Hiring Range: $116,000 - $125,000, commensurate with education and experience.     


UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.   

If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

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