Rhode Island School of Design (RISD) seeks a Technical Assistant II
to join a team engaged in the operation and programming for the
RISD Output Service Centers. The Output Service Centers are
multidisciplinary, cross-departmental printing studios available to
students and faculty to expand, support, and supplement the use of
various printing technologies in the curriculum, class assignments,
and projects of all divisions and departments.
The Technical Assistant II administers and maintains
computer-related equipment and facilities in the RISD Output
Centers. Technically supports and maintains a wide variety of
equipment, peripherals, and supplies that enable digital activities
within these areas that result in physical forms. Escalates client
projects and/or assignments with complex needs or requiring expert
advisory. Provides technical guidance and advice in support of
output center services.
We seek a culturally competent candidate who will thrive in a
campus environment that is committed to advancing the principles of
social equity and inclusion, environmental and climate justice, and
equal access to resources and opportunities.
- Ensure effective and efficient operation of digital technology
labs, and all digital equipment and peripherals located within the
Output Centers. Purchase consumables and maintain
materials/supplies to support daily operations and enable
continuous use of equipment. Order supplies, maintain proper
inventory levels. Track and chart supply usage and compile and
report on the same. Suggest improvements to the facility and
equipment. Implement improvements with approval.
- With an understanding of the existing functionality, options
and technical parameters of equipment, tools and applications,
inform, guide and assist faculty, students, and others in the
proper and safe usage of the Output Centers.
- Ensure that the Output Center is adequately staffed with
student workers. Train student workers in the proper operation,
handling and care of machinery and equipment. Supervise and guide
student monitors and/or other technical support staff to assure
quality of work with emphasis on safety. Approve time cards for
- Support the operation and oversight of the following machines
and their related software: large format printers, laser printers,
Vinyl cutter, Direct-to-garment printers, UV Printers, and laser
cutters. Follow and implement the EPA hazardous materials
- Perform other related functions as requested by
- A fluent understanding of available technologies and the
ability to identify and develop ways to integrate them into
- Ability to work with a diverse population of students, faculty
and/or staff, with varying levels of digital
- Proficiency with Mac OS and Windows.
- At a minimum must be proficient in Adobe: Photoshop, Acrobat,
Illustrator, InDesign and Microsoft: Word, PowerPoint, Excel.
- Excellent interpersonal communication skills.
- Ability to work independently and as a member of a team.
- Ability to supervise and guide student workers.
- Associate’s degree and a minimum of three years practical
technical and/or printing experience, or combination of education
and relevant experience.
Yes; Technical Association
40 hours per week; 12 months per year
Full-Time Regular; Non-Exempt
Documents Needed to Apply:
Cover Letter (required)
Incomplete applications will not be considered. Please upload
all required documents.
The successful candidate will be required to meet our
pre-employment background screening requirements.
RISD recognizes diversity and inclusivity as fundamental to its
learning community and integral to an art and design education. We
welcome candidates whose experience has prepared them to contribute
to our commitment to diversity and excellence. RISD is an Equal
Opportunity Employer. Employment decisions are made without regard
to race, color, religion, sex, age, national origin, disability,
veteran status, sexual orientation, gender identity or expression,
genetics, or any other protected characteristic as established by
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