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Lead Computer Systems Analyst - Multimedia and Academic Systems

St. Catherine University
Minnesota, United States
Salary Not specified
Posted Date
Aug 16, 2022

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology
Employment Level
Employment Type
Full Time
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Lead Computer Systems Analyst - Multimedia and Academic Systems

Division: IT
Department/Office: IT - McGlynn Computer Ctr

St. Catherine University and our Information Technology team invites applications for a Lead Computer Systems Analyst for Multimedia and Academic Systems.

This position manages multimedia and will play a key role in helping to implement changes to the way we use media. The work is fun and techie and constantly changing! This individual manages, as the Primary Administrator, key systems that provide both synchronous and asynchronous multimedia components (e.g., lecture capture, video storage and delivery). This role functions as the technical engineer and architect for these products and works with consultants and vendors on managing and maintaining these systems to establish reliability and security optimization. Responsibilities include:

  • Manage the multimedia product lifecycle, from requirement gathering, budgeting, RFP's, implementation, usage metrics, maintenance and decommissioning.
  • Provide tier three (3) support for Multimedia systems, including training materials.
  • Coordinate systems functionality within a range of campus classroom and meeting room configurations in collaboration with other campus departments.
  • As an experienced video producer and editor, advise and empower faculty and staff to self-produce professional video recordings.
  • Set up and maintain the organizational information, structure, permissions, and asset (recording) management within the system to meet the needs of St. Catherine University. To include:
    • Oversee the integration of current authentication protocol(s) within the system.
    • Monitor periodic system updates and upgrades.
    • Manage the integration of the system within the University's course management system(s).
    • Comprehend and communicate new features & functionality to I.T. staff and ultimately end users.
    • Troubleshoot issues with the system, including submitting support tickets and/or contact the vendor as needed. Monitor progress toward resolution.
    • Track usage.
    • Manage the video archive within University data storage systems.
    • Recommend and implement (with leadership approval) new multimedia technologies and consolidate existing tools as needed.

  • Consult with community members in the design and production of video/media resources- including determination of the durability and the quality levels required
  • Guide participants in video planning (scope) and production of scripts
  • Create graphic overlays and other graphical elements for insertion within the video
  • Maintain the software and equipment in the Video Suite and Recording Studio, including computer, external drives, cameras, lighting, and teleprompter.
  • Maintain and archive video resources as needed
  • Participate in professional development activities that increase personal knowledge and skills in the areas of instructional design and academic technology for higher education.

Systems used include but are not limited to: Lecture Capture/ Recording tool like Panopto, etc., video database like Kaltura, campus video website, MediaSpace, meeting technology including Zoom, Google Meet, etc. and video storage drive archive.

St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic university and home to one of the nation's largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls students in certificate, associate, baccalaureate, master's and doctoral programs in traditional day and evening/weekend/online formats.

Minimum Qualifications:
  • Experience leading face-to-face training sessions and producing recorded training
  • Software skills:
    • Meeting Software: Administration of Zoom, Google Meet and/or other meeting software
    • Productivity software: Microsoft Office Suite

  • Video editing experience: Final Cut Express, Final Cut Pro, or Adobe Premiere, Sony Vegas or equivalent;
  • Familiarity with iMovie and QuickTime Pro
    • Audio editing: Audacity, Garage Band, or equivalent
    • Image creation: Photoshop Elements, Photoshop Pro, and Adobe Illustrator or equivalent
  • Experience successfully researching, troubleshooting and solving technology issues and coordinating problem-solving efforts across work groups.
  • Experience with both MAC and PC platforms
  • Experience successfully collaborating with peers , customers and stakeholders, building relationships of trust and respect.
  • Experience managing projects for on-time delivery with accuracy and collaboration.

Preferred Qualifications:
  • Experience patiently training non-technical people to use technical tools.
  • Degree and formal training in media, film production, multi-media design, communication, audio-visual systems or a related field
  • Experience with the administration, operation, installation, configuration and maintenance of lecture capture or similar video systems such as Tegrity®, Panopto®, or echo360® and/or video conferencing systems
  • Experience with video captioning processes and captioning management for an organization.
  • Awareness of accessibility needs within educational settings
  • Familiarity with copyright regulations within educational settings
  • Knowledge of basic instructional theory and experience creating digital instructional materials
  • Experience in higher education or educational environments

We seek creative, adaptable staff who enjoy working in a university climate that promotes cultural diversity, multicultural understanding, and cultural fluency. Consistent with the university’s commitment to women, diversity and social justice, preference will be given to candidates who manifest these themes in their experience and service.

Application instructions:

Posting Number: 20220336-STAFF
Posting Start Date: 08/01/2022
Application Deadline: 8/22/2022

To apply, visit

St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to “love of neighbor without distinction” and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of religious, racial, ethnic, gender identity, nation of origin, or disability groups that have traditionally had less representation in higher education are encouraged to apply. Should you need an interview accommodation please contact us at or 651-690-6565.

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