International Education Student Advisor

About Cape Cod Community College:

Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that belongs to the people it serves and responds to their individual and community needs. Students attending Cape Cod Community College are striving for personal excellence, and are finding it, day after day. Graduates of the College can be found in all levels of private business, the professions, and public service, and they excel at what they do.

For students seeking to lay a foundation for further study, there is no better place to begin than at Cape Cod Community College. In today's highly competitive market place, the well prepared transfer student is the most aggressively recruited person in higher education. For many Cape Cod Community College graduates, that Associate Degree opens the door to institutions that were just not an option after high school. And, when you consider the savings in the overall cost of a four-year degree at either a public or a private university, starting at Cape Cod Community College becomes an incredible bargain that blends quality with unmatched value.

The students' education is the first priority at Cape Cod Community College. As a learning-centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century. Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present and imagine our future.


Job Description:

GENERAL STATEMENT OF RESPONSIBILITIES:

In this grant funded position, the International Education Advisor ensures institutional compliance with all federal regulations as well as maintenance of student and campus records. The AEC International Student Advisor collaborates with Hyannis Center Administration, Teaching, and Advising staff, as well as CCCC and community partners to provide a holistic approach to international student success and serves as a resource for AEC students, staff, and faculty with regard to international student support.

EXAMPLES OF DUTIES:

1. Provide translation and communication services for international students, primarily Portuguese and Spanish speaking ESOL students and waitlist applicants, including the following:

• Assist with student placement, student orientation process, communicating with students over the phone including Portuguese/Spanish Interpretation.
• Assist teacher and/or administrative staff regarding student or classroom issue.
• Provide routine information about AEC program (in person, by phone or email).
• Translate waitlist letters/intent forms and other written forms/documents used by students.
• Conduct periodic Intake interviews in person or by phone for ESOL and HiSET students.

2. Plan and coordinate schedule for semi-annual ESOL Placement Test w/Administrative Team, including the following:

• Call 150-200 International applicants to schedule placement tests and record phone call outcomes into Placement Call Sheet in SharePoint.
• Coordinate Intake Forms for use by Teachers on Test Day before and after Placement Tests and submitted by Instructors at the end of Test Day.

3. Compose Waitlist Intent Mailing and alert text messages in Portuguese, Spanish, and English; track waitlist intent mailing responses in LACES; highlight and record indicated contact and preference changes from returned letter by applicants into LACES.
4. On a quarterly basis, contact exited students, for NRS cohort follow up and provide academic advising to assist students who are in educational transition; assess students with need for services and make appropriate referrals and consult with teachers and program advisors; utilize Jenzabar and LACES to research follow up outcomes and record follow up data.
5. Assist in the creation/updating of confidential student records in Jenzabar, according to FERPA/state regulations, including registration of students; research and answer ESOL student waitlist status inquiries and record contact notes as well as other data in LACES.
6. Check for student report card submission/completion at year end and check AEC email for ESOL and HiSET inquiry forms online and respond via email, phone, or text message.
7. Assist with related special projects as needed.


Requirements:

MINIMUM QUALIFICATIONS :

1. Bachelor's degree in counseling, student services, adult basic education, ESOL studies or a related discipline.
2. Four years of experience in education advising with international students and working with Adult Learners with demonstrated ability to relate to the needs and interests of adult students enrolled in ESOL courses.
3. Two years of experience using data base systems that house student data.
4. Fluency in Portuguese and Spanish.
5. Demonstrated experience with multicultural students.
6. Excellent communication skills and demonstrated ability to collaborate.
7. Excellent problem-solving skills.
8. Familiarity with Cape Cod social service agencies.
9. Demonstrated experience using information technology including entering and manipulating information in a database format, and proficiency with Zoom, Microsoft Word, Excel, and PowerPoint.
10. Valid driver's license and access to a vehicle.

ADDITIONAL PREFERRED QUALIFICATIONS:

1. Commitment to the community college philosophy.
2. Experience, an appreciation for, and commitment to working in a global, multicultural academic setting.
3. Multi-lingual.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.


Additional Information:

COMPENSATION : $28.50 per hour, for up to 15 hours per week. Approximate period of employment is August 2022 - June 2023. Part-time, non-benefited, grant funded MCCC Unit position.

APPLICATION DEADLINE: Immediate need; applications reviewed upon receipt.

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

COVID VACCINE POLICY: Candidates for employment should be aware that all Cape Cod Community College students, faculty, and staff must comply with the Massachusetts state two-year public college vaccination policy as a condition of employment. Please see College website for details.

This appointment is subject to grant funding and the FY2023 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly-accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College does not provide any measure of assistance for applicants who do not have the ability to work in the United States.

Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.


Application Instructions:

**ALL APPLICATION MATERIALS MUST BE SUBMITTED ELECTRONICALLY IN ORDER TO BE CONSIDERED.**

Begin the online application process by going to the APPLY NOW link. During the process you will be given an opportunity to upload required documents : a cover letter addressing how you meet the minimum requirements of the position and resume (failure to submit requested documents may result in disqualification). Please note that finalist candidates will be asked to provide three current professional letters of reference and transcripts.

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your Cape Cod Community College Careers Account to check your completed application.

Company

Cape Cod Community College (4Cs), founded in 1961, delivers educational programs and services to meet the diverse needs of the residents of Cape Cod, the Canal Region, the islands of Martha's Vineyard and Nantucket, and the Greater Plymouth Area. 4Cs is the only comprehensive college on Cape Cod and offers Associate of Arts, Associate of Science, Associate of Applied Science degrees and academic certificate programs in a wide variety of areas.