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Libraries Services Specialists

Employer
University of Colorado Boulder
Location
Colorado, United States
Salary
Salary Not Specified
Posted Date
Aug 12, 2022

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Position Type
Faculty Positions, Professional Fields, Library & Information Sciences, Administrative, Academic Affairs, Librarians & Library Administration, Business & Administrative Affairs, Auxiliary Services, Student Affairs, Disabled Student Services
Employment Type
Full Time
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Job Summary

The University Libraries encourage applications for Libraries Services Specialists! These positions provide user centered customer service at multiple Norlin Library and Gemmill Library service points. These positions support the student staff on the weekends/mornings or evenings/weekends. The position works across multiple services to provide staff coverage as needed. Ensures the safety of Libraries' patrons and staff, and the security and proper use of the buildings’ properties and collection materials. Hires, trains and leads student employees, deploying them as needed to supervise entrances, conduct hourly rounds and enforce building policies. Ensure the proper opening and or closing of the building as required.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Mission
  • We are a knowledge catalyst. We fuel inquiry, discovery, collaboration, creation, and the dissemination of knowledge. We welcome everyone, wherever they are on their educational journey.

Vision
  • An information-empowered world.

Values
  • Include
  • Empower
  • Connect
  • Learn
  • Inspire

Our values define our interactions within the Libraries and radiate outwardly. This means that we develop a culture that compassionately and authentically embodies our values in all aspects of our work.
Diversity Statement
We affirm diversity and inclusive excellence to be vitally integral to the Libraries’ mission and vision. We strive to model this in recruitment and retention, building collections, and offering services and spaces to develop a receptive social, intellectual, and physical environment for all. Learn more about our dedication to diversity and inclusivity.

What Your Key Responsibilities Will Be

Provide user centered customer service and oversight of student employees:
  • Staff in-person service points in Norlin Library or Gemmill Library.
  • General patron services - wayfinding, circulation, printing, scanning, research assistance, materials access, (using stacks, microform machines, etc.), and appropriate referrals.
  • Able to assist with other library services and routine patron account needs (study rooms, reserves, etc.).
  • Explain Libraries and campus policies to patrons and addresses security concerns for patrons and employees.
  • Oversee/lead students on Norlin or Gemmill service points during morning/evening and weekend hours.
  • Work closely with other service point supervisors to ensure successful scheduling and collaboration.
  • Train student personnel on service point policies and procedures and work closely with student supervisors to provide feedback on training needs.
Collaborate with other Section and Team Members and other services partners:
  • Supervise and evaluate current services, procedures, practices, and documentation for improvements.
  • Make suggestions and recommendations when vital.
  • Work closely with Norlin or Gemmill Services by providing support for circulation.
  • Stay up to date with any changes.

Other duties as assigned.

What You Should Know
  • There are 3 fully in-person positions, one for each shift option.
  • These positions can operate on various schedules, listed below.
    • Norlin Library Evening/Weekend shifts are typically 3 - 11 pm Thursday, Monday; 10 - 6 Friday, Saturday, Sunday.
    • Gemmill Library Evening/Weekend shifts are typically 12 - 8 Sunday - Thursday.
    • Norlin Library Security Morning/Weekend shifts are typically 10 - 6 Saturday, Sunday, week days 7 - 3 or 8 - 4.
    • During intersessions, summer and breaks, hours scheduled shift based on building operational hours.
  • All University of Colorado Boulder employees are required to comply with the campus COVID-19 vaccine requirement. New employees must provide proof of vaccination or receive a medical or religious exemption within 30 days of employment.
What We Can Offer
  • The annual salary for this position is $38,000.
  • Additional Compensation Details:
  • Shift differential is available, as follows:
    • Weekend shift differential is 20%.
    • Second shift differential of 7.5% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 4 p.m. and 11 p.m. Monday through Thursday).


Benefits

The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be Statements
Be collaborative. Be groundbreaking. Be Boulder.

What We Require
  • One year of experience in an occupational field related to the work assigned to the position.
  • Appropriate education will substitute for the required experience on a year-for-year basis.
  • Must be a Colorado Resident.
What You Will Need
  • Strong customer service skills.
  • Ability to enforce policies and procedures.
  • Ability to advocate and cultivate an environment of diversity, inclusion, and respect.
What We Would Like You To Have
  • Experience working in an academic library setting.
  • Experience using integrated library software circulation modules (ILS).
  • Supervisory experience.
Special Instructions

To apply, please submit the following materials:
  1. A current resume.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
  3. DD-214 for veteran applicants.
  • Qualified veterans are eligible for veteran’s preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to recruiting@colorado.edu or send via fax at 303-492-4693 and reference the job to which you are applying.

If using the educational substitution for experience: proof of degree or transcripts.

We may request references at a later time.

Please apply by August 24, 2022 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Select here for additional information regarding Classified Staff positions: https://www.colorado.edu/jobs/special-instructions-classified-staff-applicants

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu


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