The mission of The University of St. Augustine for Health Sciences
is the development of professional health care practitioners
through innovation, individualized, and quality classroom,
clinical, and distance education.
The Manager, Simulation Operations is responsible for providing
centralized coordination and operations leadership for the USAHS
Centers for Innovative Clinical Practice (CICPs). The Manager
provides oversight, direction, and supervision of clinical
simulation staff across all campuses to ensure excellence and
smooth delivery of clinical simulation experiences. The qualified
individual provides oversight for all center activities including
scheduling, equipment maintenance, reporting, inventory/purchasing,
and faculty and student communications. The Senior Manager also
serves as a technical lead who sets up, operates, maintains,
troubleshoots, and in some cases, repairs simulation equipment and
ESSENTIAL DUTIES AND RESPONSIBILITIES
CICP Oversight and Leadership
- Oversees the management of the CICPs, including oversight of
operations, development of and adherence to policies and
procedures, supervision of staff, and faculty and learner
- Manages simulation staff and team activities daily, including
human resources and financial accountabilities.
- Conducts performance reviews and works with staff to ensure
professional development and advancement to deliver excellence in
clinical simulation experiences.
- Ensures that all campus CICP operational functions, such as
inventory management, equipment maintenance, event scheduling, and
service to faculty and students are centrally coordinated and
- Provides oversight for standardized simulation events, and
assists in the coordination, data collection, and assessment for
- Ensures standardization of policies, procedures, and CICP
facilities across campuses and delivery modalities.
- Creates multi-campus troubleshooting and support documents,
simulator checklists, and preventative maintenance plans for
- Collaborates with others to develop, deliver, and continuously
improve the training opportunities and instructional materials
available to faculty, CICP staff, students, and standardized
- Collaborates with CICP staff and educational stakeholders to
recruit, train, and assess standardized patients and embedded
CICP Operations and Technology
OTHER DUTIES AND RESPONSIBILITIES
- Operates and maintains simulation equipment, task trainers,
computerized simulators, and virtual reality procedural trainers
with the ability to follow scenarios and make appropriate
adjustments to technology systems.
- Provides training and support for simulation equipment and
- Operates and maintains simulation-related audio-video recording
- May be involved with the educational aspects of scenarios
including debriefing/feedback, including directly interfacing with
- Leads and coordinates open labs, center tours, and other ad-hoc
- Oversees, analyzes data, and makes recommendations related to
center scheduling, utilization, and space planning.
- May perform other duties and responsibilities that management
may deem necessary from time to time.
POSITION IN ORGANIZATION
Reports to: Senior Director of Simulation Education and CICP
Positions Supervised: Clinical Simulation Specialists, Simulation
Technicians, Student Workers, Contractors
TECHNICAL, MANAGERIAL & PEOPLE SKILLS REQUIRED
To perform this job successfully an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Incumbents will be evaluated, in part, based on
performance of each essential function. Reasonable accommodations
may be made to enable individuals with disabilities to perform
EDUCATION and/or EXPERIENCE
- Bachelor’s degree required. Master’s degree in education,
health professions or related field from an accredited college or
university with experience in simulation and simulation technology
- Demonstrated experience in a leadership role in a simulation
- 3-5 years of experience with utilizing simulation in online,
hybrid, and blended environments.
- Experience as faculty or working with faculty as a peer in
health sciences education strongly preferred.
- Experience with managing and leading a diverse team across
multiple locations to achieve a shared vision of simulation
- Must have an understanding of the crucial role of simulation
education as an integral part of health science education.
- Knowledge of current issues and best practices for simulation
in general and in higher education.
- Significant knowledge of and experience with current simulation
technology, best practices, and simulation management
- Experience in supporting simulation experiences for students in
online, blended, and hybrid programs in higher education.
- Experience in the administration of simulation experiences and
the support of faculty teaching utilizing this teaching methodology
in higher education.
- Demonstrated organizational skills in handling, directing, and
prioritizing multiple and complex assignments/ projects and
- Demonstrated effective supervisory, interpersonal and
leadership skills; ability to work independently with little
LICENSURE and/or CERTIFICATION
Certification from the NLN SIRC, Society for Simulation in
Healthcare or the Certified Modeling & Simulation Professional
program preferred, but not mandatory.
Position requires 30% travel to vendor sites and USAHS
To perform the job successfully, an individual should demonstrate
the following competencies:
- Collaborates - Building partnerships and working
collaboratively with others to meet shared objectives.
- Being Resilient - Rebounding from setbacks and adversity when
facing difficult situations.
- Instills Trust - Gaining the confidence and trust of others
through honesty, integrity, and authenticity.
- Drives Results - Consistently achieving results, even under
- Innovation - Creating new and better ways for the organization
to be successful.
- Customer Focus - Building strong customer relationships and
delivering customer-centric solutions.
- Drives Engagement - Creating a climate where people are
motivated to do their best to help the organization achieve its
- People Leadership - Leads by example when it comes to finding
and developing talent, with a focus on talent acquisition
strategies, setting performance targets that raises standards and
development of high potential talent.
Work is performed primarily in a standard office environment but
may involve exposure to moderate noise levels. Work involves
operation of personal computer equipment for six to eight hours
daily and includes physical demands associated with a traditional
office setting, e.g., walking, standing, communicating, and other
physical functions as necessary.
Physical requirements of this position include the following:
Lifting up to 40 lbs.
The University of St. Augustine for Health Sciences is an equal
opportunity at will employer and does not discriminate against any
employee or applicant for employment because of age, race,
religion, color, disability, sex, sexual orientation or national