The Assistant Dean of Students for Student Support provides a vision for the creation and implementation of an array of initiatives contributing to a community of care for student support and resiliency. Having overall responsibility for a non-clinical student case management system to develop and implement both long- and short-term response plans, this position works in a highly collaborative manner as a resource and liaison for a diverse population of students, faculty, staff, parents/families, and community partners in addressing concerns including but not limited to basic needs insecurity (i.e. housing, food, etc.), physical and mental health, adjustment concerns, student safety, academic, personal/family crisis, and integration to campus life. This position chairs the Students of Concern (SOC) committee of campus partners responding to issues of student crisis, conduct, and well-being. The position reports to the Associate Dean of Students and is a member of the on-call crisis team.
Position Responsibilities: • Primary responsibility for addressing the needs of students facing a range of challenges including but not limited to issues related to basic needs insecurity (i.e., housing, food, etc.), physical and mental health, adjustment concerns, student safety, academic, personal/family crisis, and integration to campus life, through a holistic multi-departmental CARE Services model. • Plan and provide a variety of interventions, referrals and follow up services. • Overall responsibility for a non-clinical student case management system to develop and implement both long- and short-term response plans for student success. • Develop and present reports that identify trends in student needs, concerns, and requests for assistance/support. • For students, staff, faculty, parents/families, provide outreach and education about campus resources and services and how to respond to student needs. • Collaborate with the Counseling Center, University Housing, Access and Accommodations Center, Academic Departments, the GSU Police Department, the University Advisement Center, Student Financial Services, and other campus partners to manage the care management process for students and assist with the Financial Hardship and Emergency Assistance program. • Participate in the Office of the Dean of Students-on-call rotation responding to student related matters. • Overall responsibility for the university’s Emergency Withdrawal process, a withdrawal process for nonacademic emergencies, and Professor Absence Notification process. • Chair the Student of Concern committee of campus partner who respond to issues of student crisis, conduct, and well-being. • Advise students on relevant University Policies (e.g., Emergency Withdrawal Policy, the Withdrawal Policy, Repeat-to-Replace, etc.). • Provide direct and functional supervision to professional staff, graduate assistants and student employees as assigned. • Assist in special projects or other assignments given by the Associate Dean of Students or the Associate Vice President/Dean of Students.
Minimum Hiring Qualifications:
Master's degree in College Student Personnel Administration, Higher Education Administration or a closely related field and six years of related experience.
Preferred Hiring Qualifications:
- Doctorate in related field
- Familiarity with academic, personal, and health/emotional needs of university students.
- Strong computer skills including MS Office (Word, Excel, Outlook, and PowerPoint), Maxient, a relational database experience.
- Strong leadership skills including an awareness of team dynamics and functioning.
- Extensive experience in student advising, crisis management, and/or student case management in a higher education setting.
- Experience working closely with students from diverse backgrounds in a higher education setting.
- Experience developing and implementing strategic planning and out-come driven assessment efforts